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Shangri-La Ulaanbaatar

5.0 star property
Luxury Ulaanbaatar hotel in Downtown Ulaanbaatar with 4 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Shangri-La Ulaanbaatar

2 bars/lounges, lobby lounge
Exterior
Indoor pool
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241
  • Embassy of Japan
    2 min walk
  • Ministry of Health
    4 min walk
  • Ministry of Foreign Affairs
    6 min walk
  • Ulaanbaatar (ULN-Buyant-Ukhaa Intl.)
    35 min drive

Room options

View all photos for Executive Suite, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Frette Italian bed sheets
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Club, Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Horizon Club, Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Frette Italian bed sheets
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Club, Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Horizon Club, Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premier Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
Premium bedding
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Specialty)

Suite (Specialty)

Suite (Specialty)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Shangri-La)

Suite (Shangri-La)

Suite (Shangri-La)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 2 Single Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Executive Suite, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
LED TV
Pillow menu
  • 84 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior
Blue Sky Hotel & Tower
Hot tub
Spa
Parking included
Free WiFi
4.1 out of 5, Very good, (270)
The price is NZ$238
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Blue Sky Hotel & Tower

About the area

Ulaanbaatar

A luxury stay in the heart of Ulaanbaatar awaits you at Shangri-La Ulaanbaatar. Within steps you'll find Embassy of Bulgaria and Embassy of Japan. Highlights at this hotel include 4 restaurants, 2 bars/lounges and an indoor swimming pool. .The buffet restaurant, Cafe Park, serves international cuisine and is open for breakfast, brunch, lunch and dinner. Naadam is the hotel's own bar, serving drinks along with dinner. Enjoy the gym and sauna. 28449 square feet (2643 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also free self parking, along with the convenience of an airport shuttle. .Places within a 5-minute walk of this 5-property class Downtown Ulaanbaatar hotel include Memorial Museum of Victims of Political Persecution and Ministry of Health.

What's nearby

  • Ministry of Health - 4 min walk
  • Sükhbaatar Square - 8 min walk
  • National Museum of Mongolia - 13 min walk
  • National University of Mongolia - 14 min walk
  • Mongolian Natural History Museum - 16 min walk

Getting around

  • Ulaanbaatar Station - 13 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive

Restaurants

  • ‪Tom N Toms Shangrila - ‬1 min walk
  • ‪Foody Lohas Cafe - ‬10 min walk
  • ‪Millie's Cafe - ‬6 min walk
  • ‪Takesan Miso Ramen - ‬3 min walk
  • ‪Swiss Coffee Shop - ‬2 min walk

About this property

Shangri-La Ulaanbaatar

Luxury Ulaanbaatar hotel in Downtown Ulaanbaatar with 4 restaurants
Shangri-La Ulaanbaatar offers its guests an indoor pool, a sauna, and a fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 28449 square feet (2643 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Shangri-La Ulaanbaatar. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Ulaanbaatar hotel.

  • 1 building
  • 290 guestrooms or units
  • 21 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 28449 sq ft of conference space
  • 2643 sq. m of conference space
  • Built in 2015
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • Smoking in designated areas
Shangri-La Ulaanbaatar offers 290 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and complimentary toiletries.

This Ulaanbaatar hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Mongolian, Russian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Park
  • Hutong
  • Lobby Lounge
  • Naadam

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (28,449 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 30 for adults and from USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property is also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

What is the cancellation policy at Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Ulaanbaatar?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Shangri-La Ulaanbaatar on 6 Dec 2024 start from NZ$431.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Ulaanbaatar?

Yep, Shangri-La Ulaanbaatar has a free self car park.

Does Shangri-La Ulaanbaatar have a pool?

Shangri-La Ulaanbaatar has an indoor pool.

What luxury perks are available at Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar features an indoor pool, a steam room and 4 restaurants. All guestrooms come with Frette Italian sheets, deep soaking tubs and pillowtop beds.

What makes Shangri-La Ulaanbaatar a romantic place to stay?

24-hour room service, plus deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Shangri-La Ulaanbaatar.

Is Shangri-La Ulaanbaatar family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Shangri-La Ulaanbaatar is a hit with families.

Are there hot tubs in the rooms at Shangri-La Ulaanbaatar?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Ulaanbaatar serve breakfast?

Yep, buffet brekkie is served daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Shangri-La Ulaanbaatar?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Shangri-La Ulaanbaatar?

Yep, you can grab a meal at Shangri-La Ulaanbaatar's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Shangri-La Ulaanbaatar?

Check-in begins at noon. Check-out time is noon.

Are pets allowed at Shangri-La Ulaanbaatar?

No, pets are not allowed.

Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 107 reviews" "
Rating 8 - Good. 26 out of 107 reviews" "
Rating 6 - Okay. 9 out of 107 reviews" "
Rating 4 - Poor. 1 out of 107 reviews" "
Rating 2 - Terrible. 9 out of 107 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ariun-Erdene

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Ariun-Erdene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid at all cost
Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023

8/10 Good

david

Stayed 2 nights in Jun 2023

10/10 Excellent

Seongyun

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

6/10 Okay

Jay

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022

10/10 Excellent

Enkhbold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Yin Ki

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Stayed 1 night in Jan 2022

10/10 Excellent

Enkhjargal

Stayed 1 night in Sep 2021

8/10 Good

Kaori

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a comfortable stay. The only issue we faced was slow delivery of room service.
Stayed 1 night in Aug 2021

8/10 Good

Cesar, Ulaanbaatar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Stayed 3 nights in Jul 2020

10/10 Excellent

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.
Stayed 1 night in Aug 2019

10/10 Excellent

Boldmaa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend it
Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.
Stayed 4 nights in Jun 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and very comfortable. Furnitures not as tip top as other Shangri la hotels but definitely the best hotel in Ulaanbaator. Staffs are very friendly and approachable. Thumbs up!
Stayed 2 nights in Jun 2019

10/10 Excellent

rajvir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

10/10 Excellent

Cheong, Seri Kembangan, Selangor

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, clean, friendly staff.
Stayed 2 nights in Mar 2019

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

10/10 Excellent

kat, Southern California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property, amazing staff Possibly the most helpful, accommodating staff we’ve EVER encountered. FedEx delivery on Monday failed, so numerous staff members made phone calls & kept up with tracking. When departing Mongolia on Wed. morning, the hotel driver took us to FedEx office, then to cargo area at ULN. He went above & beyond as translator & negotiator, helped get our package & got us to our flight on time. Well done! Property is beautifully maintained with lovely public spaces. Deluxe room with king bed was spacious with lots of drawer & closet space and bathroom counter space. Climate control was iffy. Laundry service was reasonably priced & good quality. Impressively prompt service when calling housekeeping for additional clothes hangers and maintenance for a minor issue with television. Speaking of TV, they have a good selection of channels. Housekeeping service was exemplary. Cafe Park breakfast buffet featured nice variety of western & Asian dishes; very attentive service. Nadaam restaurant had generous portions but service was quite poor. Bartenders, however, were attentive so subsequent visits were to bar area only. Their Chinese restaurant, Hutong, was a special treat! Delicious Peking duck & fantastic service. Great central location for walking to shopping and sights. Overall, a wonderful place to spend five days/four nights and the warmth & kindness of the front desk staff and driver makes this one of our best hotel experiences ever!
Stayed 4 nights in Oct 2018