See all properties
Save

Legacy Yen Tu - MGallery

5.0 star property
Luxury hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Legacy Yen Tu - MGallery

Superior Room, 2 Single Beds (Village View) | View from room
Seasonal outdoor pool, open 6:00 AM to 6:00 PM, pool umbrellas
Reception
Ecotours
Premium bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Gym
    Gym
  • Housekeeping
    Housekeeping
The price is NZ$228
includes taxes & fees
25 Nov - 26 Nov

Explore the area

Map
Thuong Yen Cong Commune, Uong Bi, Quang Ninh, 200000
  • Ruins of Yen Tu
    2 min drive
  • Ba Vang Pagoda
    24 min drive
  • Ha Long Night Market
    49 min drive
  • Haiphong (HPH-Cat Bi)
    89 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds (Village View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Village View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Premium bedding
Hydromassage showerhead
Hairdryer
  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Village View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Village View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Premium bedding
Hydromassage showerhead
Hairdryer
  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds (Forest View. Legacy Prvileges)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Single Beds (Forest View. Legacy Prvileges)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Premium bedding
Separate bedroom
Hydromassage showerhead
Hairdryer
  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds (Village View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Village View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Premium bedding
Hydromassage showerhead
Hairdryer
Private bathroom
  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Pool View (Legacy Privileges)

Junior Suite, 1 King Bed, Pool View (Legacy Privileges)

Junior Suite, 1 King Bed, Pool View (Legacy Privileges)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Premium bedding
Separate bedroom
Hydromassage showerhead
Hairdryer
  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Forest View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds (Forest View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Premium bedding
Hydromassage showerhead
Hairdryer
  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Forest View)

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Forest View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Premium bedding
Hydromassage showerhead
Hairdryer
  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds (Forest View)

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds (Forest View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Premium bedding
Hydromassage showerhead
Hairdryer
Private bathroom
  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Forest View. Legacy Prvileges)

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Forest View. Legacy Prvileges)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Premium bedding
Separate bedroom
Hydromassage showerhead
Hairdryer
  • 53 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Pool View

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Premium bedding
Hydromassage showerhead
Hairdryer
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Uong Bi

A luxury stay in Uong Bi awaits you at Legacy Yen Tu - MGallery. You'll be 2.8 km (1.7 mi) from Ruins of Yen Tu and 17.7 km (11 mi) from Ba Vang Pagoda. Highlights at this hotel include a full-service spa, a restaurant and free self-parking. .A day of pampering can include hot stone massages, aromatherapy and hydrotherapy along with access to the sauna and steam room. The restaurant, Tho Quang, serves international cuisine and is open for breakfast, lunch and dinner. Thien Quan Bar is the hotel's own bar. Enjoy the gym, sauna, seasonal outdoor swimming pool and kids' swimming pool. 9171 square feet (852 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also RV/bus/truck parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Uong Bi hotel, you'll be 48.7 km (30.3 mi) from Ha Long Night Market and 51.8 km (32.2 mi) from Sun World Ha Long Park.

What's nearby

  • Ruins of Yen Tu - 2 min drive - 0.8 km
  • Ba Vang Pagoda - 24 min drive - 17.7 km
  • Ha Long Night Market - 49 min drive - 48.7 km
  • Sun World Ha Long Park - 52 min drive - 51.9 km
  • Halong Bay Marina - 56 min drive - 55.8 km

Getting around

  • Ga Uong Bi Station - 26 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 145 min drive

Restaurants

  • ‪Com Lang Nuong - ‬4 min walk
  • ‪Thien Quan Lounge - ‬1 min walk
  • ‪Nhà hàng Ven Suối - ‬59 min drive
  • ‪Nang Tam VegetarianRestaurant - ‬9 min walk
  • ‪Thái Huyền - ‬8 min drive

About this property

Legacy Yen Tu - MGallery

Luxury hotel with full-service spa and fitness centre
Legacy Yen Tu - MGallery offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and a meeting room are available. Event space at this hotel measures 9171 square feet (852 square metres) and includes conference space. A children's pool, a seasonal outdoor pool, and a terrace are also featured at the luxury Legacy Yen Tu - MGallery. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 5-star Uong Bi hotel is smoke free.

  • 133 guestrooms or units
  • 9171 sq ft of conference space
  • 852 sq. m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Legacy Yen Tu - MGallery offers 133 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. This Uong Bi hotel provides complimentary wireless Internet access.

Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, dressing gowns, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include hot stone massages, facials and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: VND 600,600 for adults and VND 300,300 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Thien Quan Bar
  • Tho Quang

Family friendly

  • Children's pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 9,171 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Legacy Yen Tu - MGallery

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for VND 1360800.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: VND 1999000
  • Christmas Eve (24 December) Gala Dinner per child: VND 999000 (up to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: VND 2199000
  • New Year's Eve (31 December) Gala Dinner per child: VND 1099000 (up to 11 years old)
  • New Year's Day (1 January) Gala Dinner per adult: VND 1999000
  • New Year's Day (1 January) Gala Dinner per child: VND 999000 (up to 11 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 600600 for adults and from VND 300300 for children
  • Airport shuttle fee: VND 2200000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: VND 1360800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 6:00 AM to 6:00 PM
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Legacy Yen Tu MGallery Sofitel Hotel Uong Bi
Legacy Yen Tu MGallery Sofitel Hotel Uông Bí
Legacy Yen Tu MGallery Sofitel Uong Bi
Legacy Yen Tu MGallery Sofitel Uông Bí
Legacy Yen Tu MGallery Sofitel Hotel Uong Bi
Legacy Yen Tu MGallery Sofitel Hotel
Legacy Yen Tu MGallery Sofitel Uong Bi
Legacy Yen Tu MGallery Sofitel
Hotel Legacy Yen Tu - MGallery by Sofitel Uong Bi
Uong Bi Legacy Yen Tu - MGallery by Sofitel Hotel
Hotel Legacy Yen Tu - MGallery by Sofitel
Legacy Yen Tu - MGallery by Sofitel Uong Bi
Legacy Yen Tu MGallery by Sofitel
Legacy Yen Tu Mgallery Sofitel
Legacy Yen Tu MGallery
Legacy Yen Tu - MGallery Hotel
Legacy Yen Tu - MGallery Uong Bi
Legacy Yen Tu - MGallery Hotel Uong Bi

Frequently asked questions

What is the cancellation policy at Legacy Yen Tu - MGallery?

Legacy Yen Tu - MGallery offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Legacy Yen Tu - MGallery?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Legacy Yen Tu - MGallery on 25 Nov 2024 start from NZ$228.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Legacy Yen Tu - MGallery?

Yep, Legacy Yen Tu - MGallery has a free self car park.

Are there any beaches close to Legacy Yen Tu - MGallery?

The closest beach to Legacy Yen Tu - MGallery is Tuan Chau Beach (36.8 km).

Is there a spa on site at Legacy Yen Tu - MGallery?

Yep, there is an onsite spa at Legacy Yen Tu - MGallery. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Legacy Yen Tu - MGallery have a pool?

Legacy Yen Tu - MGallery has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 6:00 AM to 6:00 PM (Seasonal outdoor pool open from April to September).

What makes Legacy Yen Tu - MGallery a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Legacy Yen Tu - MGallery.

Is Legacy Yen Tu - MGallery family-friendly?

You bet! With amenities such as a children's pool, children's meals and laundry facilities, it's no surprise that Legacy Yen Tu - MGallery is a hit with families.

Does Legacy Yen Tu - MGallery serve breakfast?

You bet, buffet breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Legacy Yen Tu - MGallery?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Legacy Yen Tu - MGallery?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Legacy Yen Tu - MGallery?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Legacy Yen Tu - MGallery?

No, pets and service animals are not allowed.

Legacy Yen Tu - MGallery Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 30 out of 49 reviews" "
Rating 8 - Good. 15 out of 49 reviews" "
Rating 6 - Okay. 0 out of 49 reviews" "
Rating 4 - Poor. 1 out of 49 reviews" "
Rating 2 - Terrible. 3 out of 49 reviews" "

9.6/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dung

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ramla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and sapce
Stayed 1 night in Jun 2024

10/10 Excellent

Hong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in May 2024

10/10 Excellent

Prosperity

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the hotel it GOOD
Stayed 2 nights in May 2024

2/10 Terrible

Tran

Stayed 1 night in Feb 2024

10/10 Excellent

Myhau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel in gorgeous surroundings. Attention to every detail architecturally, and quite eco friendly. Breakfast was wonderful with good selection. Perhaps because we went in low season, food service asides from buffet breakfast was quite slow, but the beautiful ambience makes up for it
Stayed 2 nights in Nov 2023

10/10 Excellent

L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning - absolutely stunning
This is probably the most amazing hotel I have ever stayed at. Truly a stunning spot, and the architecture and decor are unbelievable, in it's reflection of the Vietnamese culture, history, and location.
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Beautiful and Peaceful
This hotel is beautiful. The breakfast is excellent. There is little to do except relax. It is far from any town, and the "village" is a few tourist shops.
Stayed 2 nights in Oct 2023

10/10 Excellent

Pham To

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Trang

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Wong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff,facilities had the best time here Thank you 🙏
Stayed 2 nights in Sep 2023

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Special Place
Our stay at Legacy was fantastic. We were there early September and almost had the place to ourselves. The food was excellent, the staff were lovely and an overall wonderful experience. I’m sure we’ll be back at some point.
Stayed 1 night in Sep 2023

10/10 Excellent

Marika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful escape from the smog and traffic chaos of Hanoi. Set in a beautiful mountain location, it is 2 1/2 hours drive from the city and the airport, but it’s worth the trip. The hotel is beautifully fitted out. The restaurant food is very high-quality but if you want an alternative you can visit the restaurant in the adjacent ‘village’ (purpose-built) for more traditional Vietnamese food.
Stayed 4 nights in Apr 2023

10/10 Excellent

stephanie

Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it!
The best family trip ever -- the hotel is beautiful and everywhere you go it's gorgeous. Staff are so nice and friendly to kids, they also got great programs for young children at the village. Totally recommend cable car/hiking trail.
Stayed 3 nights in Nov 2021

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property...sad horses
PROS: - What an absolute stunning property!!! Our room was the most comfortable room we've stayed in and that bed was perfect for dreaming! We used our amazing bathtub every day and soaked in glee. - The food was also great in the restaurant with great service at dining. - The gym was superb and although we didn't swim the pool looked very inviting. - We also used the Wellness Center for the sauna and massage and service was also great there. CONS: - The starved horses were soooooo upsetting! I am actually quite appalled to see that the horses they have for people to ride are starving with all their ribs visible and even their hip bones protruding. I really hope this is looked into immediately! - Communication was a bit of struggle when calling from the room. We had to call four times to get water delivered to our room, and we never received the tea we requested. I also called asking about the cable car twice and both times told they would call me back, but they did not call back. However, to solve this I always went to the front desk directly to request things and then they were done. The tour desk was also helpful in person...so don't call and go in person to ensure communication is effective.
Stayed 2 nights in Dec 2020

8/10 Good

Pham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bidet in the toilet too strong. Vòi xịt trong phòng vệ sinh quá mạnh.hy vọng khắc phục được.
Stayed 1 night in Dec 2020

10/10 Excellent

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strongly recommended this hotel if you are looking for relaxing, feel very clam and peace
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very artistic. At night they even have folk concert/ dance
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bill Bentley design looked like 13th century palace
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for quiet stay and far from city. A lot of nature views, and rooms are clean. Foods are okay.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are genuinely caring, unique position and beautiful surroundings .
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019