Best Western - accommodation in Upper East Side

The property is very classy and well located. Neverthe less front desk staff is super slow (either the staff or the hotel's software) it took one hour to check in and the rooms were ready well after 4pm. The blind of our room (1625) couldnt be raised, we reported but nothing happened.

I’ve stayed here before; it is very convenient to stay here when going to NYC for treatment at the hospitals on the upper east side. Especially easy access from points north. Nice sized comfortable rooms when compared to similarly priced hotels in midtown, which are smaller. Great lighting in the bathroom, although a dim nightlight would be helpful. I like that there is a choice among several nearby delis to grab a breakfast sandwich and to avoid high priced sit down breakfasts. Great to have both a fridge and microwave in the room, which really came in handy due to a very restrictive pre surgery diet. My only criticism: how can th front desk not offer the ability to get change of a large bill to make it easier to tip the cleaning staff? I’m always stunned by the dramatic variation in room price depending on the time of the year. I’m guessing the first week in January is a slow period, and it truly felt I was getting a bargain.

Great hotel