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Burrstone Inn, Ascend Hotel Collection

3.0 star property
Hotel in New Hartford with free breakfast and fitness centre

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Photo gallery for Burrstone Inn, Ascend Hotel Collection

Dinner served
Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Standard Room, 1 King Bed, Non Smoking
Dinner served
Reviews
8.2

Very good

Popular amenities

  • Pool
  • Restaurant
  • Parking included
  • Breakfast included
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
1777 Burrstone Rd, New Hartford, NY, 13413
  • Popular LocationUtica College8 min walk
  • Popular LocationSaranac Brewery5 min drive
  • Popular LocationStanley Theater5 min drive
  • AirportSyracuse, NY (SYR-Hancock Intl.)57 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Days Inn by Wyndham Utica
Pet-friendly
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (999)
The price is NZ$479
for 1 night
includes taxes & fees
13 Jul - 14 Jul
Days Inn by Wyndham Utica

About the area

New Hartford

At Burrstone Inn, Ascend Hotel Collection you'll be within a 10-minute walk of Utica College and 1.7 km (1.1 mi) from Charles A Gaetano Stadium. Highlights at this hotel include a complimentary breakfast, a restaurant and free self-parking. .The restaurant, Beer Garden, is open for dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 3792 square feet (341 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. There's also the convenience of free RV/bus/truck parking. .Sights within a 30-minute walk of this New Hartford hotel include New Hartford Recreation Center and Mohawk Valley Health System - Marketing & Communications.

What's nearby

  • Utica College - 8 min walk
  • New Hartford Recreation Center - 3 min drive
  • Saranac Brewery - 5 min drive
  • Stanley Theater - 5 min drive
  • Utica Zoo - 6 min drive

Getting around

  • Utica Station - 6 min drive
  • Syracuse, NY (SYR-Hancock Intl.) - 57 min drive

Restaurants

  • ‪Panera Bread - ‬3 min drive
  • ‪Pizza Boys - ‬14 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪Jersey Mike's - ‬3 min drive
  • ‪The Green Onion Pub - ‬4 min drive

About this property

Burrstone Inn, Ascend Hotel Collection

Hotel in New Hartford with free breakfast and fitness centre
Burrstone Inn, Ascend Hotel Collection offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 3792 square feet (341 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Burrstone Inn, Ascend Hotel Collection. You'll have access to the outdoor pool at a partner property. Free self parking is available.

This New Hartford hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 2 levels
  • Conference rooms
  • 3792 sq ft of conference space
  • 341 sq. m of conference space
  • Built in 1990
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Pool or billiards table
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Burrstone Inn, Ascend Hotel Collection offers 100 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Beer Garden

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3,792 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Building
  • Built in 1990
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2 AM
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 35 per pet, per night, plus a one-time cleaning fee of USD 50
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. On-site parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • The outdoor pool closes for the season in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Holiday Inn Utica
Holiday Inn Utica Hotel
Holiday Inn Utica Hotel New Hartford
Holiday Inn Utica New Hartford
Utica Holiday Inn
New Hartford Holiday Inn
Holiday Inn New Hartford Hotel New Hartford
Holiday Inn Utica
Burrstone Inn, Ascend Hotel Collection Hotel
Burrstone Inn, Ascend Hotel Collection New Hartford
Burrstone Inn, Ascend Hotel Collection Hotel New Hartford

Frequently asked questions

What is the cancellation policy at Burrstone Inn, Ascend Hotel Collection?

Burrstone Inn, Ascend Hotel Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Burrstone Inn, Ascend Hotel Collection?

As of 29 Jun 2024, prices found for a 1-night stay for 2 adults at Burrstone Inn, Ascend Hotel Collection on 7 Jul 2024 start from NZ$236.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Burrstone Inn, Ascend Hotel Collection?

Yep, Burrstone Inn, Ascend Hotel Collection has a free self car park and free RV/bus/truck parking.

Does Burrstone Inn, Ascend Hotel Collection have a pool?

Yep, and guests recommend it! Burrstone Inn, Ascend Hotel Collection has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM.

What makes Burrstone Inn, Ascend Hotel Collection a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Burrstone Inn, Ascend Hotel Collection.

Is Burrstone Inn, Ascend Hotel Collection family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Burrstone Inn, Ascend Hotel Collection is a hit with families.

Does Burrstone Inn, Ascend Hotel Collection serve breakfast?

Yep, guests enjoy the free buffet breakfast here! Available on weekdays from 6:00 AM to 10:00 AM, this is the perfect spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Burrstone Inn, Ascend Hotel Collection?

No, Burrstone Inn, Ascend Hotel Collection does not offer an airport shuttle service.

Is there a bar or restaurant at Burrstone Inn, Ascend Hotel Collection?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed on Sunday.

What time are check-in & check-out at Burrstone Inn, Ascend Hotel Collection?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Burrstone Inn, Ascend Hotel Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 447 out of 980 reviews" "
Rating 8 - Good. 316 out of 980 reviews" "
Rating 6 - Okay. 123 out of 980 reviews" "
Rating 4 - Poor. 56 out of 980 reviews" "
Rating 2 - Terrible. 38 out of 980 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eli

Liked: Cleanliness, staff & service, property conditions & facilities
Great centered location
Stayed 4 nights in Mar 2024

10/10 Excellent

Mayra

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay here! Our room was big, the bed was super comfy. This hotel is super clean. My husband and I will definitely be staying here again. Oh they also have great breakfast!!!!!! Enjoy.
Stayed 1 night in Mar 2024

8/10 Good

sharon

Stayed 1 night in Mar 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

6/10 Okay

Randy, LANGLEY

Travelled with family
We stayed 5 days and didn’t have our room cleaned once even though they said every 3 days. Other than that place fine
Stayed 7 nights in Mar 2024

8/10 Good

Jim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Burrstone Inn was in a convenient location for our needs, being near Utica University. The building itself is starting to show it's age a bit and the breakfast choices could be expanded with a little more variety, such as fruit. That being said, the staff is friendly and attentive and it is clean.
Stayed 2 nights in Mar 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Yan

Travelled with family
Liked: Cleanliness, amenities
Great
Stayed 1 night in Mar 2024

10/10 Excellent

Kei'onie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay at this property. We enjoy eating at the restaurant on site, and the rooms are always clean and comfortable.
Stayed 1 night in Mar 2024

8/10 Good

Mary Kay

Travelled with group
Liked: Staff & service, property conditions & facilities
Easy to find, very clean, parking was very convenient, nice to have breakfast included in our stay, My only negative comment would be the room did not appear to be sound proof as voices in hallway passed 11:00 and doors closingclosing
Stayed 1 night in Mar 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area; safe and quiet.
Stayed 1 night in Mar 2024

6/10 Okay

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com issues, hotel itself great
Hotel is awesome. Our reservation through hotels com however was problematic. Although we had confirmation and had paid in advance, our reservation was not in the system. That being said, front staff was very accommodating and professional and cleared the matter efficiently andcwell
Stayed 1 night in Mar 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service
Average motel in middle of office-factory complex.
Difficult to find. Average condition. Staff friendly, helpful and professional. Plenty of hot water in clean bathroom. Beds comfortable. Heat impossible to regulate; too cold or too hot. Cold air leak around heater & puddle of water on heater. Few patrons; less than half full. Bar-restaurant above-average food and average prices. No reason to avoid this motel. No reason to return.
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night but the room was very clean and comfortable. The breakfast options were great as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great stay. Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

Joan

Stayed 1 night in Mar 2024

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, reasonably priced, efficient.
Stayed 1 night in Feb 2024

10/10 Excellent

Anke

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and quiet rooms. Could just use better lighting if you're hoping to get some work done and some thicker curtains to block the courtyard lights. Big free breakfast and very friendly staff. Would stay again.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexis, Syracuse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night due to the hotel being close to my testing area and it was clean, quiet, and convenient! I would Highly recommend
Stayed 1 night in Feb 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Natalie

Stayed 1 night in Feb 2024

8/10 Good

denise

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Inn was very clean, particular notice of snap off shower curtain for cleaning, grab bars, soaps etc and trash liners appreciated. The only negative was extraordinary heat coming
Stayed 1 night in Feb 2024

6/10 Okay

Sherri

Travelled with family
Liked: Staff & service
Stayed 1 night in Feb 2024