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Quality Inn & Suites New Hartford - Utica

2.5 star property
Hotel in New Hartford with free breakfast and fitness centre

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)
Lobby
Individually decorated, individually furnished, desk, blackout curtains

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
The current price is NZ$146
includes taxes & fees
4 May - 5 May

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • Utica College
    ‪3 min drive‬
  • Saranac Brewery
    ‪6 min drive‬
  • Stanley Theater
    ‪6 min drive‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Separate bedroom
Sofa bed
  • Sleeps 4
  • 2 Double Beds and 1 Single Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Renovated in 2022
Blackout curtains
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

About the area

New Hartford

At Quality Inn & Suites New Hartford - Utica you'll be within a 10-minute walk of New Hartford Recreation Center and 2.4 km (1.5 mi) from Utica College. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a 24-hour front desk. Additionally, you'll find a games room, a garden and a vending machine. Each morning free breakfast is served. .With a stay at this New Hartford hotel, you'll be 3.2 km (2 mi) from Charles A Gaetano Stadium and 3.4 km (2.1 mi) from Sangertown Square.

What's nearby

  • Utica College - 3 min drive - 2.4 km
  • Saranac Brewery - 6 min drive - 5.6 km
  • Stanley Theater - 6 min drive - 5.7 km
  • Utica Zoo - 7 min drive - 5.7 km
  • Mohawk Valley Community College - 9 min drive - 7.2 km

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Hotel in New Hartford with free breakfast and fitness centre
Free breakfast is available daily. Public spaces have free WiFi. A fitness centre, a vending machine, and an arcade/games room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Games room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English, Hindi

Similar properties

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  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.8 out of 5, Good, 1,003 reviews
The price is NZ$166
includes taxes & fees
10 Apr - 11 Apr
Red Roof Inn Utica

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Arcade/game room
  • Gym

Family friendly

  • Arcade/game room

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Frequently asked questions

What is the cancellation policy at Quality Inn & Suites New Hartford - Utica?

Quality Inn & Suites New Hartford - Utica offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Quality Inn & Suites New Hartford - Utica?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites New Hartford - Utica on 4 May 2025 start from NZ$146.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Quality Inn & Suites New Hartford - Utica?

Yep, Quality Inn & Suites New Hartford - Utica has a free self car park.

Does Quality Inn & Suites New Hartford - Utica serve breakfast?

You bet, free continental breakfast is served daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Quality Inn & Suites New Hartford - Utica?

No, Quality Inn & Suites New Hartford - Utica does not offer an airport shuttle service.

What time are check-in & check-out at Quality Inn & Suites New Hartford - Utica?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 113 out of 387 reviews
Rating 8 - Good. 100 out of 387 reviews
Rating 6 - Okay. 70 out of 387 reviews
Rating 4 - Poor. 49 out of 387 reviews
Rating 2 - Terrible. 55 out of 387 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Elizabeth

Stayed 3 nights in Dec 2024

8/10 Good

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Dec 2024

2/10 Terrible

Ivanka

Travelled with family and small children
Liked: Staff & service
The bed has a metal sheet box spring guard frame.When climbing up to the bed ,your foot would hit the sheet guard frame and it would male terrible sound. We stayed two nights and couldn't get quality sleep,unsure if it was the mattress or the bedding sheets.
Stayed 2 nights in Dec 2024

6/10 Okay

Kelsy, Naples

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was on the older side, but it was very clean and the staff were friendly. I did not use them but there was a workout room and a laundry room. The room was a good size, and I appreciated the refrigerator and microwave, as well as the blackout curtains. However, the bed was pretty uncomfortable. It was a firm mattress on a metal frame, which also gave me an electric shock on more than one occasion and made a loud clanging sound if you touched the sides at all. I also would have appreciated more outlets by the bed, or ones that were not covered up by the bedside tables. The free breakfast was a nice touch, although the eggs were pretty bland and watery. The Expedia site said a $150 cash deposit was required, but they ended up charging my credit card for that and didn't give me an idea of when I could expect a refund. Overall, a fine place to stay overnight.
Stayed 1 night in Dec 2024

8/10 Good

Jodi

Basic hotel. Fine for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Aung Phyo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Mazen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility and nice staff.
Stayed 2 nights in Dec 2024

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than ratings show.
Clean comfortable, well lit parking area. Hot breakfast not just doughnuts and bagels. Would stay again if in the area.
Stayed 1 night in Dec 2024

6/10 Okay

Mathew

Liked: Cleanliness, staff & service
The rooms were nice. In the halls the smell of cooking with curry was very strong
Stayed 1 night in Dec 2024

6/10 Okay

Ryan, Toms River

Business traveller, Travelled with partner
Ok for price
Stayed 1 night in Oct 2024

2/10 Terrible

Avery

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Impressive interior, atrocious comfort
The lobby and general aesthetic of the hotel was really nice and I think everything looked lovely. My hotel room even had a living room and a bedroom while paying a very reasonable fee for the hotel. But that's where the good things about the hotel end. While I appreciate the lovely design of the hotel at first glance, they completely failed on the most important aspect of a hotel, which is comfort. The beds were as hard as the floor and slanted downwards slightly. They were also really loud. If you move too much or tap the frame it sounds like closing the metal door on a U-Haul storage unit. I was completely unable to sleep on the bed and it even ended up hurting my back. The pillows were so soft I felt like my head was directly on the mattress. The bathroom was hilariously small and the toilet had grime on it. The channels didnt match the guide for tv. Ultimately I was unable to stay in the hotel for the 2 days I booked and had to leave in the middle of the night for a different hotel and cancel everything. I truly feel it's a shame because they have a wonderful building and decor going for them and if they had better beds and took more care focusing on comfort this could be a really nice place to stay. For now I have no choice to give 1 star as to me it was unstayable.
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrea

Stayed 2 nights in Nov 2024

4/10 Poor

Benjamin

Business traveller
Disliked: Cleanliness, property conditions & facilities
While the hotel looks close to the highway it is not. The rooms were dirty and smelled of mold.
Stayed 2 nights in Dec 2024

10/10 Excellent

cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great !!
Our stay was 3 nights. The price was great. The room was large. People who worked there were so helpful and very nice.
Stayed 3 nights in Dec 2024

8/10 Good

Matthew

Travelled with group
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

Avery

Stayed there for one night, so exactly what we needed, but I would not stay longer. Stuff was friendly but limited dining and would prefer to be more in the city
Stayed 1 night in Dec 2024

4/10 Poor

Lisa

Not clean Tv was on a timer
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice clean hotel. The staff was very kind and helpful. Thank you for a great stay
Stayed 2 nights in Nov 2024

6/10 Okay

Imran

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

KRISHNA

Stayed 1 night in Aug 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities
Slept good.
Good enough to sleep there. Breakfast was fine, not great.
Stayed 1 night in Oct 2024