Grand Hyatt Vail

5.0 star property
Luxurious ski hotel with ski-in/ski-out access
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Vail

Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas, pool loungers
3 bars/lounges
Exterior
Presidential Suite (Blue Sky)
View from room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
The price is NZ$549
includes taxes & fees
7 Dec - 8 Dec

Explore the area

Map
1300 Westhaven Drive, Vail, CO, 81657
  • Cascade Village Lift
    2 min walk
  • Vail Ski Resort
    6 min walk
  • Camp Hale
    11 min walk
  • Vail, CO (EGE-Eagle County Regional)
    39 min drive

Room options

Grand Suite, 2 Queen Beds, Mountain View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite (Blue Sky)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 177 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed

Suite, 2 Queen Beds (Gore Creek Suite)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 103 sq m
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed with Sofa bed (Village View)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 59 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed with Sofa bed, Mountain View (With Fireplace)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Premium Room, 2 Queen Beds, Mountain View (With Fireplace)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed with Sofa bed, Accessible, Mountain View (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Mountain View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
  • 33 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 2 Queen Beds

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 70 sq m
  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Grand Suite, 1 King Bed, Mountain View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 59 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Grand Suite, 1 King Bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 43 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Grand Suite, Accessible, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 3
  • 1 King Bed

Grand Suite, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

Premium Room, 2 Queen Beds, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible, Mountain View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 2 Bedrooms (1 King and 2 Queen Beds)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
  • 59 sq m
  • Resort view
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 33 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed with Sofa bed

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 32 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Mountain View (Connector)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

Room, 1 King Bed, Mountain View (Connector)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Vail

A luxury stay in Vail awaits you at Grand Hyatt Vail. You'll find Cascade Village Lift a few steps away and Vail Ski Resort within a 10-minute stroll. Highlights at this ski hotel include 3 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The fine-dining restaurant, Gessner Restaurant, is open for breakfast and dinner. Creekside Pool Bar is the hotel's own bar, serving drinks along with lunch and dinner. With ski-in ski-out access, there's more time for downhill skiing, and you'll find 3 hot tubs and ski rentals on site. 40000 square feet (3716 square metres) of event facilities include 13 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find an outdoor swimming pool, free Wi-Fi in public areas and a 24-hour gym. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an area shuttle. .Places within a 30-minute walk of this 5-property class Matterhorn Village hotel include Eagle Bahn Gondola and The Steadman Clinic.

What's nearby

  • Vail Ski Resort - 6 min walk - 0.6 km
  • Vail Valley Medical Center - 3 min drive - 2.4 km
  • Eagle Bahn Gondola - 3 min drive - 2.0 km
  • Gondola One Ski Lift - 6 min drive - 4.0 km
  • Gerald R. Ford Amphitheater - 6 min drive - 4.3 km

Getting around

  • Denver International Airport (DEN) - 134 min drive

Restaurants

  • ‪Garfinkel's - ‬3 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Westside Cafe - ‬3 min drive
  • ‪Vail Chophouse - ‬3 min drive
  • ‪The Little Diner - ‬19 min walk

About this property

Grand Hyatt Vail

Luxurious ski hotel with ski-in/ski-out access
Indulge in a treatment at the full-service spa or soothe your muscles in one of the 3 hot tubs after a day on the slopes. Conveniences such as ski storage and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in one of the hotel's 3 bars/lounges.

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. WiFi is free in public spaces. This luxury hotel also offers an outdoor pool, a 24-hour fitness centre and a steam room. Parking is available for a fee.

This 5-star Vail hotel is smoke free.

  • 1 building
  • 285 guestrooms or units
  • 4 levels
  • 3 dining venues
  • 3 bars or lounges
  • 40000 sq ft of conference space
  • 3716 sq. m of conference space
  • Built in 1982
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
Grand Hyatt Vail offers 285 accommodations with iPod docking stations and a safe. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

This Vail hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The on-site spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 8 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 5 miles
  • Limo/town car service
  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 9 to 20 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Creekside Pool Bar
  • Fireside Lounge
  • Gessner Restaurant
  • Gore Creek Market
  • Makoto

Family friendly

  • Arcade/game room
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • 40,000 square feet of conference space

Outdoors

  • Firepit
  • In a regional park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Hand-held showerhead
  • Lift (107 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in a rate plan with breakfast included will receive a USD 60 breakfast credit.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 70 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 66.05 per accommodation, per night
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Housekeeping
  • Pool access
  • Ski shuttle
  • Ski storage
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults and USD 9 to 20 for children
  • Fee for in-room wired Internet: USD 0.00 per stay (rates may vary)
  • Fee for wired Internet in public areas: USD 0.00 per stay (rates may vary)
  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Vail Cascade Starwood
Cascade Starwood
Hotel Talisa Vail
Hotel Talisa
Talisa Vail
Vail Cascade Resort And Spa
Vail Cascade Resort Spa Starwood Hotel
Vail Cascade Hotel
Hotel Talisa Luxury Collection Resort Vail
Hotel Talisa Luxury Collection Resort
Talisa Luxury Collection Vail
Talisa Luxury Collection
Grand Hyatt Vail Vail
Grand Hyatt Vail Hotel
Grand Hyatt Vail Hotel Vail

Frequently asked questions

What is the cancellation policy at Grand Hyatt Vail?

Grand Hyatt Vail offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Vail?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Grand Hyatt Vail on 7 Dec 2024 start from NZ$435.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Vail?

Yep, Grand Hyatt Vail has valet parking with in/out privileges for USD 55.00 per day.

Is there a spa on site at Grand Hyatt Vail?

Yep, there is an onsite spa at Grand Hyatt Vail. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Grand Hyatt Vail have a pool?

Grand Hyatt Vail has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 11:00 PM.

What luxury perks are available at Grand Hyatt Vail?

Grand Hyatt Vail features 3 hot tubs, an outdoor pool and 3 restaurants. All guestrooms come with Frette Italian sheets and pillowtop beds.

What makes Grand Hyatt Vail a romantic place to stay?

Couples spa treatments and garden-view dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Vail.

Is Grand Hyatt Vail family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Grand Hyatt Vail is a hit with families.

Does Grand Hyatt Vail serve breakfast?

Yeah, cooked-to-order breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Grand Hyatt Vail?

No, Grand Hyatt Vail does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Vail?

Yep, you can grab a meal at Grand Hyatt Vail's onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Grand Hyatt Vail?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Vail?

Dogs are welcome at Grand Hyatt Vail, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 32 kg per pet.

Grand Hyatt Vail Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 477 out of 703 reviews" "
Rating 8 - Good. 125 out of 703 reviews" "
Rating 6 - Okay. 56 out of 703 reviews" "
Rating 4 - Poor. 29 out of 703 reviews" "
Rating 2 - Terrible. 16 out of 703 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We payed for a corner room suite. View was roof tops and I-70 interstate noise all night. In old section of hotel with dated finishings. Very missing leading with photos shown on sight with fress bright colors. Dark green and dark red furniture. Not your usual Grand Hyatt
Stayed 3 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Joel Kraig

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property is nestled in a quaint area that is somewhat secluded and right near the river. It was breathtaking to walk up and down the trail listening to the river and all the birds. The resort was very busy and was having a convention, which was not ideal for us since we were looking to get away from all that. There was not a place to eat because the convention had taken over the restaurant. It was way understaffed and wasn’t kept clean. Towels and drinks from the night before were all around the pool and firepit area where you could sit. Coffee was not provided in the mornings- this is supposed to be a 5 star and no coffee bar! They did have a market that served coffee, but it did not open until 7am- the restaurant that serves coffee didn’t open until 7am. There were early golfers, hikers, and people that were roaming at 6am looking for some coffee! The rooms were very nice, clean… best beds and pillows! There was an espresso machine but it made tiny cups of espresso. The shuttle service was excellent- could get anywhere in the village for dinner or lunch. Once everyone left, and the resort was quiet, it was a beautiful place and we were glad we didn’t switch hotels. Overall, I would stay again.
Stayed 3 nights in Jul 2024

10/10 Excellent

John

Travelled with family
We had a great stay. Accommodating staff was great
Stayed 2 nights in Jul 2024

8/10 Good

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
The pool was very cold and the hot tub wasn't operating. Otherwise, we LOVED the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yechiel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Sonia

Stayed 4 nights in Jul 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Nice Place except the Cafe
People are nice and service was good, except the cafe that serves breakfast. It was so slow and unorganized it felt like they were clueless. The SPA seems like Four Seasons prices, but the amenities are not comparable.
Stayed 1 night in Jul 2024

8/10 Good

Stephanie

Stayed 4 nights in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly, MENOMONIE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very courteous and efficient staff.
Stayed 4 nights in Jul 2024

10/10 Excellent

Robert

Stayed 7 nights in Jun 2024

10/10 Excellent

Jason

Stayed 2 nights in Jul 2024

6/10 Okay

Justin

Disliked: Property conditions & facilities, room comfort
Almost zero water pressure and constantly cold water. Made it very difficult to shower. Tons of extra fees that we were not informed of beforehand. Will not be returning
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

yaydali

Travelled with family, Travelled with family and small children, Business traveller
Liked: Amenities, property conditions & facilities
Very nice 👍 property the only problem for me was de carpet in the room /not clean but I miss the dog friendly lines but I grateful because I would never picked this hotel and we love it , and the outdoor areas, are everything very recommended
Stayed 6 nights in Jun 2024

10/10 Excellent

Betty

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, rooms clean, overall a wonderful place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Peter

Travelled with partner
Disliked: Cleanliness, staff & service
Food is soooooooo average, front desk staff are amazing but valet are Awful. weeds all around the pool and DJ at the pool cranking beats at a 10 outta 10 until I got a migraine! Not exactly relaxing. In the end this is way too average for the price. The staff need big time customer service training. Mostly they are grumpy, rude or disinterested. River and local are incredible after that? I wouldn't go back. If you are from out of town go somewhere else.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashima

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sinclair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024