6/10 Okay
Dovie
Travelled with family, Travelled with family and small children
2 Jan 2025
Disliked: Amenities, property conditions & facilities
I wasn't so happy with the property. Our first night was horrible. The room became so cold at around 3 or 4am. I was shivering but the warmer is set to 21' but they could have turn of the heating..second is that there was no sufficient towels. Normally if you enter a hotel or aparthotel you get the towels for the number of days you are staying i,e 4 days, then 4 towels for every person. Next the soap, shampoo or lotion. They gave us only one pair of small.bottles shampoo, hairbody and lotion and nothing more, so for only one day. Next thing cloth for wiping the plates is only one, and there was not even a microfibre cloth to clean your table after eating. No cleaning products for the toilet, only dish soap. It's kind of frustrating for the price,they reply to my message that I can come down get a new towels for the plates.they should place it when we check in, n our room. there is a supermarket across the street to get what you need. There are always men smoking pots. It doesn't look nice and clean. Under the bed you will see spider's web and dust( alot of it) The bathroom smells like paint. Then some kind of spice that stinks big time from 10pm the bed is hard especially the sofa bed, you will feel the division. you can't double lock the door inside, I place something at the door, morning it was in the floor, like someone attempted to enter.My son get rashes after our stay. This is not a quality aparthotel far to compare in Germany . Hope they improve.