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Sure Hotel by Best Western Saint-Amand-Les-Eaux

3.0 star property
Comfortable hotel in Saint-Amand-les-Eaux with free parking

Choose dates to view prices

Photo gallery for Sure Hotel by Best Western Saint-Amand-Les-Eaux

Lobby
Exterior
Family Room, Non Smoking
Daily buffet breakfast (EUR 9.50 per person)
Lobby
Reviews
8.2

Very good

Popular amenities

  • Breakfast available
    Breakfast availableBreakfast available
  • Parking included
    Parking includedParking included
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Air conditioning
    Air conditioningAir conditioning
  • Housekeeping
    HousekeepingHousekeeping
  • Free WiFi
    Free WiFiFree WiFi

Explore the area

Map
Zone commerciale - Rocade Nord, Saint-Amand-les-Eaux, Nord, 59230
  • Popular LocationScarpe-Escaut Regional Natural Park1 min walk
  • Popular LocationValenciennes Town Hall15 min drive
  • Popular LocationPierre Mauroy Stadium24 min drive
  • AirportLille (LIL-Lesquin)29 min drive

Room options

View all photos for Family Room, Non Smoking

Family Room, Non Smoking

Family Room, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hairdryer
Free bottled water
Cable channels
Daily housekeeping
Desk
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Saint-Amand-les-Eaux

Sure Hotel by Best Western Saint-Amand-Les-Eaux places you steps from Scarpe-Escaut Regional Natural Park and within a 20-minute stroll of Nord-Pas de Calais Mining Basin. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, free newspapers in the lobby and multilingual staff. Plus you'll find luggage storage, a lift and a vending machine. Buffet breakfast is available daily. There's also the convenience of free self parking. .Places within a 15-minute drive of this 3-property class Saint-Amand-les-Eaux hotel include Pure Aventure and Saint Aybert Church.

What's nearby

  • Scarpe-Escaut Regional Natural Park - 1 min walk
  • Nord-Pas de Calais Mining Basin - 19 min walk
  • Parc de la Rhônelle - 13 min drive
  • Valenciennes Town Hall - 15 min drive
  • Pierre Mauroy Stadium - 24 min drive

Getting around

  • St-Amand-les-Eaux Station - 4 min drive
  • Lille (LIL-Lesquin) - 30 min drive

Restaurants

  • ‪Casino de Saint Amand les Eaux - ‬1 min walk
  • ‪Le Comptoir du Malt - ‬15 min walk
  • ‪Quick - ‬11 min walk
  • ‪Au Bureau - ‬4 min walk
  • ‪Au Vieux Salon - ‬14 min walk

About this property

Sure Hotel by Best Western Saint-Amand-Les-Eaux

Comfortable hotel in Saint-Amand-les-Eaux with free parking
Sure Hotel by Best Western Saint-Amand-Les-Eaux offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi. Self parking is free.

This 3-star Saint-Amand-les-Eaux hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 3 levels
  • Built in 2011
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Sure Hotel by Best Western Saint-Amand-Les-Eaux offers 59 accommodations with free newspapers and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 9.50 for adults and EUR 3.80 for children

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Building
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 5.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.84 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 for adults and from EUR 3.8 for children
  • Pet fee: EUR 5.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Sure Hotel by Best Western Saint-Amand-Les-Eaux.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Akena City Saint-Amand-Les-Eaux
Akena City Saint-Amand-Les-Eaux
Hotel Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Saint-Amand-les-Eaux Hôtel Akena City Saint-Amand-Les-Eaux Hotel
Hotel Hôtel Akena City Saint-Amand-Les-Eaux
Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Hôtel Akena City Saint Amand Les Eaux
Hôtel Akena
Akena
Sure By Saint Amand Les Eaux
Hôtel Akena City Saint Amand Les Eaux
Sure Hotel by Best Western Saint-Amand-Les-Eaux Hotel

Frequently asked questions

Is parking available at Sure Hotel by Best Western Saint-Amand-Les-Eaux?

Yep, Sure Hotel by Best Western Saint-Amand-Les-Eaux has a free self car park.

How much does it cost to stay at Sure Hotel by Best Western Saint-Amand-Les-Eaux?

As of 30 Jun 2024, prices found for a 1-night stay for 2 adults at Sure Hotel by Best Western Saint-Amand-Les-Eaux on 20 Jul 2024 start from NZ$110.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Sure Hotel by Best Western Saint-Amand-Les-Eaux?

The closest beach to Sure Hotel by Best Western Saint-Amand-Les-Eaux is Plage des Argales (15.4 km).

Does Sure Hotel by Best Western Saint-Amand-Les-Eaux serve breakfast?

Sure does, buffet breakfast is on offer daily.

Is there a free airport shuttle available at Sure Hotel by Best Western Saint-Amand-Les-Eaux?

No, Sure Hotel by Best Western Saint-Amand-Les-Eaux does not offer an airport shuttle service.

What time are check-in & check-out at Sure Hotel by Best Western Saint-Amand-Les-Eaux?

Check-in begins at 2:00 PM. Check-out time is noon.

Sure Hotel by Best Western Saint-Amand-Les-Eaux Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 132 out of 374 reviews" "
Rating 8 - Good. 166 out of 374 reviews" "
Rating 6 - Okay. 47 out of 374 reviews" "
Rating 4 - Poor. 17 out of 374 reviews" "
Rating 2 - Terrible. 12 out of 374 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice
Good location easybaccess
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Just a nicer budget hotel with good service, easy access and cinvenientky locating for shopping and the town itself.
Stayed 1 night in Mar 2024

8/10 Good

Geraldine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price versus quality is great. Staff was helpful and friendly. Room was clean and simple, everything was there. Great place for a stop over.
Stayed 1 night in Sep 2023

6/10 Okay

Przemyslaw

Business traveller
Liked: Staff & service
Mediocre
Rooms are quite ok. Good parking. Super strong springs for bathroom doors, hard to open. If you need any internet connection- stay away. They offer 0.6Mbps and they say it's fiber.
Stayed 2 nights in Sep 2023

8/10 Good

Mr P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
We enjoyed our stay here. Clean, comfortable and quiet. We had a room at the back of the hotel, which was only overlooked by trees. Breakfast was continental and included in our room rate. There were a few restaurants close by and a supermarket which was handy.
Stayed 1 night in Jul 2023

6/10 Okay

richard

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Air con nor working in 30 degrees C
This is a good budget hotel but our stay was spoilt by the air con not working. The member of staff was not really interested and it is our belief that it was deliberately switched off to save high fuel bills
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget stop over that rivals Ibis at a gret price
Stayed 1 night in Jun 2023

10/10 Excellent

Derek

Stayed 1 night in Jun 2023

10/10 Excellent

Cheryl

Stayed 1 night in Sep 2022

8/10 Good

S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

2/10 Terrible

Tor

Disliked: Staff & service, amenities
Shortly after booking they notified me that they had no hot water and suggested that I cancel unless I wanted to shower in cold water. I told them to cancel, and I told Expedia to cancel. I still got charged and no feedback from neither property nor Expedia.
Stayed 1 night in Apr 2022

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly comfortable room after a long drive. More than adequate breakfast and friendly staff.
Stayed 1 night in Nov 2021

8/10 Good

Claus

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Maxim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple and easy hotel to spend the night. Some places to eat nearby and easy to park.
Stayed 1 night in Jun 2021

10/10 Excellent

Christophe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family
Excellent rapport qualité prix, très pratique pour visiter la région tres jolie sous le soleil. Personnel tres agreable
Stayed 3 nights in Aug 2020

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Bénédicte

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Too bad for the heat pump
Bed was good, breakfast below basic, but we’ve been annoyed by the heat pump noise that went on every 10 minutes very loud
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little place.
Nice location next to restaurants and friendly staff. Unfortunately the air con was down for the whole hotel.
Stayed 1 night in Jun 2019

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
Good price/quality budget hotelm
Price/quality this is a very good pick for this hotel ! It is a simple budget hotel, but has a reception and a decent breakfast in the morning, so actually has all you need for a good price. I have stayed in different hotels in the area, and this is one the best deals around. Being very close to the shopping center makes it also easy to go out and eat or buy something in the evening.
Stayed 1 night in Apr 2019

2/10 Terrible

Izabela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

6/10 Okay

Verified traveller

A chain hotel - no surprises
Standard hotel by the ring road - also Le Clerc supermarket & other shops nearby. The room was a bit stuffy when we arrived and we found the window only opened a fraction at the top and, despite the large 'climatise' sign on the wall, we were told it was finished on 1st Sept. We were fortunate that the workmen were there and reinstated the air-con. OK for overnight stop but I would choose elsewhere.
Stayed 1 night in Sep 2018

6/10 Okay

Nikmon

Cheap and mostly cheerful.....
First room offered stank of sewage so immediately changed rooms. Fine for a brief cheap stay but get it at a discount!
Stayed 3 nights in Apr 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
It was an ok experience. Nothing great. No English tv channels, internet so so.
Stayed 2 nights in Feb 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if you have any other options!
My experience at this hotel is by far the worst I've ever had. The receptionist/security personnel wouldn't let us check in unless we paid again; although our booking was prepaid through hotels.com. We had to contact hotels.com and wait for half an hour to get someone who speaks French to communicate with him and at the end he just refused us entry unless we paid again and more than the fare we already booked it for as well. Ultimately, we just had to pay again as we were tired and after an hour arguing with the guy it was obvious he's not going to change his mind and we had to pay! I also have to mention that we contacted the hotel directly on the check in day to say we are going to arrive late and we were told that our room is going to be ready whenever we arrive. Now, the hotel itself is very basic with non-lockable toilet doors, wifi that doesn't work and only 2 pillows per room; and I wouldn't dare to ask them for an extra pillow because you might easily get kicked out. The room itself was smelly, dusty and outdated. I know that this is a 3 star hotel but it is certainly much worse than that. I would avoid this hotel at ALL costs and I also have to blame hotels.com for having this hotel on their site and doing nothing about this whole thing.