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Empress Palace Hotel

4.0 star property
Guesthouse in Surrey
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Empress Palace Hotel

Reception
Honeymoon Studio Suite | Private kitchen
Honeymoon Studio Suite
Front of property - evening/night
Honeymoon Studio Suite | Private kitchen

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Air conditioning
  • Kitchen
  • Laundry
  • Free WiFi
The price is NZ$190
includes taxes & fees
2 Feb - 3 Feb

Explore the area

Map
12788 Ross Place, 1, Surrey, BC, V3V6E1
  • Holland Park
    ‪3 min drive‬
  • Surrey Arts Centre
    ‪3 min drive‬
  • Central City Shopping Centre
    ‪5 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪35 min drive‬

Room options

View all photos for Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Bathroom

Honeymoon Studio Suite

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor hot tub
Air conditioning
Heating
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Down duvets, individually decorated, individually furnished, desk

Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

10.0 out of 10
Exceptional
(1 review)

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 7
  • 1 Single Bed, 1 Queen Bed and 1 Single Bunk Bed

View all photos for Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room, 1 Bedroom, Refrigerator & Microwave

Down duvets, individually decorated, individually furnished, desk

Family Room, 1 Bedroom, Refrigerator & Microwave

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 8
  • 2 King Beds

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Garden
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized fridge/freezer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Days Inn by Wyndham Surrey

Breakfast included
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (1004)
The price is NZ$203
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Days Inn by Wyndham Surrey

About the area

Surrey

Empress Palace Hotel puts you in the centre of Surrey, 2.4 km (1.5 mi) from Taj Park Convention Centre and 2.4 km (1.5 mi) from Holland Park. Highlights at this guest house include in-room free WiFi and heated floors. .This pet-friendly guest house offers free WiFi in public areas, a terrace and a garden. Other amenities include a microwave in a common area and a fridge in a common area. There's also the convenience of self parking. .Attractions in proximity to this 4-property class Surrey guest house include Metropolis at Metrotown and Port of Vancouver.
View more Guest houses in VancouverOpens in a new window

What's nearby

  • Holland Park - 3 min drive
  • Guilford Town Centre - 9 min drive
  • Douglas College - 12 min drive
  • Hard Rock Casino Vancouver - 15 min drive
  • Metropolis at Metrotown - 20 min drive

Getting around

  • King George Station - 4 min drive
  • Pitt Meadows Maple Meadows Station - 27 min drive
  • Pitt Meadows, BC (YPK) - 29 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪The Samosa House - ‬14 min walk
  • ‪Donegal's Irish House - ‬3 min drive
  • ‪Kerala Kitchen - ‬3 min drive

About this property

Empress Palace Hotel

Guesthouse in Surrey
As a guest of Empress Palace Hotel, you'll find a terrace, a garden, and a fireplace in the lobby. Public spaces have free WiFi. Empress Palace Hotel also features dry cleaning/laundry services, express check-out, and a microwave in a common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Surrey guest house is smoke free.

  • 15 guestrooms or units
  • Dry cleaning
  • Front desk (limited hours)
  • Express check-out
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Microwave in a common area
  • Fridge in a common area
Empress Palace Hotel offers 15 shared accommodations, which are air-conditioned, accessible via exterior corridors and feature shared/communal kitchens. This individually decorated and furnished accommodation has separate dining areas and includes desks. Beds feature down duvets. Guests can surf the web using complimentary wireless Internet access. Full-sized fridge/freezers and microwaves are provided.

Languages

Arabic, English, Farsi, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, uncovered parking on site (USD 20 per day)
  • Limited on-site parking (max 1 space per unit)

Things to do

  • Playground
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Playground
  • Separate in-room dining area

Conveniences

  • Limited-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance

Room amenities

Bedroom

  • Down comforter

Bathroom

  • Bidet
  • Soap
  • Toilet paper

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Shared kitchen access

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heated floor
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Separate sitting area
  • Shared accommodation

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 49.00
Late check-in subject to availability
Late check-in fee: USD 29 for check-in between 11:30 PM and 2:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 per cent for credit card payments
The front desk is open daily from 1:00 PM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 29 per pet, per day (maximum USD 4 per stay), plus a one-time cleaning fee of USD 20 and a deposit of USD 100 per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay
  • Cash Cleaning deposit: USD 50 per stay
  • Cleaning fee: USD 39 per accommodation, per stay.
  • Administrative fee: USD 29 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 20 per day
  • Pet deposit: USD 100 per day
  • Pet fee: USD 29 per pet, per day (maximum USD 4 per stay) plus a one-off USD 20 cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 49.00 (subject to availability)
  • Late check-in fee: USD 29 for check-in between 11:30 PM and 2:30 AM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per day
  • Bed sheets fee: USD 5 per bed, per night (or guests may bring their own)
  • Electricity fee: USD 5 per night
  • Heating fee: USD 5 per night
  • Credit card charges are subject to a surcharge of 5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, debit cards and cash.

Property is also known as

Empress Palace Hotel Surrey
Empress Palace Hotel Guesthouse
Empress Palace Hotel Guesthouse Surrey

Frequently asked questions

What is the cancellation policy at Empress Palace Hotel?

Empress Palace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Empress Palace Hotel?

As of 19 Jan 2025, prices found for a 1-night stay for 2 adults at Empress Palace Hotel on 2 Feb 2025 start from NZ$50.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Empress Palace Hotel?

Yep, Empress Palace Hotel has a secured uncovered self car park for USD 20 per day. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Empress Palace Hotel?

The closest beach to Empress Palace Hotel is White Rock Beach (17.4 km).

Is there a free airport shuttle available at Empress Palace Hotel?

No, Empress Palace Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Empress Palace Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Empress Palace Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 71 out of 83 reviews" "
Rating 8 - Good. 1 out of 83 reviews" "
Rating 6 - Okay. 1 out of 83 reviews" "
Rating 4 - Poor. 2 out of 83 reviews" "
Rating 2 - Terrible. 8 out of 83 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hararar

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very excited to be hosted there Sweet guest home palace We come back
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empress palace hotel luxurious ambience is really a crown of the city Oh, location was unforgettable stay with great guests at our private beautiful suitable suites dude by side We had free fast Wi-Fi and free parking also was provided. Thank you so much your kitchen, i had easy easy access in front of our room. We had an access to balcony and patio and garden Was on ground level
Stayed 1 night in Oct 2024

10/10 Excellent

Smit

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional experience Recently, Estate at the Empress Palace Hotel for a business conference and exceeded all of our expectation that Stafford colleges Rosevear, immaculate facilities, especially the kitchen in front of our room was superb. They had patio balcony garden, Fastrip Wi-Fi. I’m pleased
Stayed 1 night in Oct 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we love about this hotel is that they have few rooms and very organized and killing each time we book one different rooms, top-level, VIP suites, are grand majestic
Stayed 1 night in Oct 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful palace hotel after standing service and hospitality we love did you give it 10 out of 10?
Stayed 1 night in Oct 2024

10/10 Excellent

Samit

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We highly suggest it
Stayed 1 night in Oct 2024

10/10 Excellent

Frank

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our best choice is here to book once more They have pet friendly rooms. They paid extra for our dear pet. They have garden and very good polite staff very honest people fairly good location, clean, quiet, everything in one package.
Stayed 1 night in Oct 2024

10/10 Excellent

Rabbi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In near future we travel back here again They were super host Friendly abd room was pretty good Pretty safe, quiet and central
Stayed 1 night in Oct 2024

10/10 Excellent

Jahan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved all aspects
Stayed 1 night in Oct 2024

10/10 Excellent

Queeny

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds and a monitors such as kitchen in front of room Pet friendly and very good staff Great value for money
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 100 percent satisfied as guests
Stayed 1 night in Oct 2024

4/10 Poor

Lisa

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
This is not a hotel. It’s a bed and breakfast without the breakfast. This is someone’s home. Layout is confusing and it’s feels like a rip off
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we decided to book this property, we couldn’t believe that we get would be booked. Our room was a spacious and in good areathank you so much
Stayed 1 night in Oct 2024

10/10 Excellent

Perisa

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the best I cannot imagine how nice was the place best Fast WIFI Free parking was provided Good price Safety was assured Very suitable suites we had with unique touch
Stayed 1 night in Oct 2024

10/10 Excellent

Kiliiouts

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got the room as it was advertised price was reasonable. It was killing locational that I was in the great white and atmosphere vibration of the total Palace was great brilliant idea to make a business like this in our own country. Thanks the city on Expedia.
Stayed 1 night in Oct 2024

10/10 Excellent

Sam

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super beautiful and clean as I could see through the portal. My wife choose the photo that we wanted to stay at the actual place. We booked online because they greet us warranty and everything goes accordingly thank you so much.
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really dreamt to stay in a notable place and luckily Expedia helped us We called place before arrival abd they were expecting us Thank you for amazing suites
Stayed 1 night in Oct 2024

10/10 Excellent

Ala

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We wondered if we see the real majestic areas Upon arrival we entered to a royal lobby and received warmly We called them before arrival and they were told us they are expecting us So I suggest you call them Super pretty suites we received and we left all in best condition as was received
Stayed 1 night in Oct 2024

2/10 Terrible

Yuchao

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed dream in stayed, dirty, no base supplies, such as body wash, shampoo..the house keeper requested to charge extra tax and fee in cash, and wanted to give a economic room without windows ( we booked a basic room with window) when I checked in. The stayed night, there was a snoring man sleep in the shared living room. I paid two days stayed, but I must leave the next morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and beautiful Clean and central Good safe abd worth of money
Stayed 1 night in Oct 2024

10/10 Excellent

Ziba

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb Great hosts Safety very good Trusted Highly recommended it
Stayed 1 night in Oct 2024

10/10 Excellent

Salamat

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such of wonderful management they have They work from 2.30 pm until midnight but upon paying they provide you pass code on arrival and you will be welcomed
Stayed 1 night in Oct 2024

10/10 Excellent

Olimd

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nested in an expensive houses and classy neighborhood about 1 miles a way from good malls for shopping Easy access to main store by walking distance They do not have Resturant but we ordered our food from outside that was the best Indian store Great room and wide to wide window fresh Clean towels and Price was great Very quiet to sleep Good quality
Stayed 1 night in Oct 2024

10/10 Excellent

Timbara,

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access from. Main strdet Free good parking and very fast WIFi Suoer beautuful and ckesn Very trusted team
Stayed 1 night in Oct 2024

10/10 Excellent

Judi

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and manager of the day helped us to upgrade our room to a bigger room and of course we had to pay for extra children we had We made a mistake thought it was a flat rate abd we came with 3?kids But we are glad to find it out and paid difference Room was spacious abd comfortable beds Amenity such as kitchen was very good
Stayed 1 night in Oct 2024