Fairmont Pacific Rim

5.0 star property
Bayside Vancouver hotel in Downtown Vancouver with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Pacific Rim

Premium bedding, down duvets, pillow-top beds, minibar
Signature Ofuro Tub Room, 1 King Bed
Outdoor pool, pool cabanas (surcharge), pool umbrellas
Lobby
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Restaurant
  • Breakfast available
  • Spa
  • Pool
  • Hot tub
  • Air conditioning
    Air conditioning
The price is NZ$586
includes taxes & fees
19 Dec - 20 Dec

Explore the area

Map
1038 Canada Place, Vancouver, BC, V6C0B9
  • Vancouver Convention Centre
    1 min walk
  • Canada Place
    3 min walk
  • United States Consulate
    3 min walk
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    2 min walk

Room options

Signature Harbour View Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold City View Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont City View Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold Harbour View Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Signature Harbour View Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Partial Harbour View Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Stanley Park View Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 74 sq m
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Deluxe City View Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe City View Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont Gold City View Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Pool View Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 88 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe City View with Jetted Tub Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fairmont City View Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Pool View Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Pool View Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Partial Harbour View Room, 2 Queen Beds

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 37 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Fairmont Gold Corner Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 111 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Signature Harbour View Suite, 1 King Bed, Stanley Park and Harbour View

Highlights

Air conditioning
HDTV
Hypo-allergenic bedding
Pillow-top bed
Down duvet
Blackout curtains
Premium bedding
Separate bath and shower
  • 75 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Signature Ofuro Tub Room, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 42 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Coal Harbour Suite, 1 King Bed

Highlights

Air conditioning
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
Down duvet
Blackout curtains
  • 88 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Vancouver

A luxury stay in the heart of Vancouver awaits you at Fairmont Pacific Rim. Within steps you'll find popular attractions like Vancouver Convention Centre and Vancouver Waterfront. Highlights at this hotel include 2 restaurants, 3 bars/lounges and a full-service spa. .A day of pampering at Willow Stream Spa can include deep-tissue massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The restaurant, The Lobby Lounge, serves Japanese cuisine and is open for brunch, lunch and dinner. Enjoy the outdoor swimming pool, 24-hour gym, Hot tub and sauna. 5832 square feet (542 square metres) of event facilities include 10 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning full breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls and litter trays. There's also the convenience of valet parking. .Attractions within a short walk walk of this 5-property class Downtown Vancouver hotel include Canada Place and Canada Place Cruise Ship Terminal.

What's nearby

  • Vancouver Convention Centre - 1 min walk - 0.2 km
  • Canada Place - 3 min walk - 0.3 km
  • Canada Place Cruise Ship Terminal - 4 min walk - 0.4 km
  • Vancouver Waterfront - 4 min walk - 0.4 km
  • Rogers Arena - 19 min walk - 1.6 km

Getting around

  • Burrard Station - 6 min walk
  • Vancouver Waterfront Station - 7 min walk
  • Vancouver International Airport (YVR) - 30 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Cactus Club Cafe - ‬8 min walk
  • ‪Mahony & Sons Burrard Landing - ‬3 min walk
  • ‪Tap & Barrel - ‬6 min walk
  • ‪Botanist - ‬1 min walk

About this property

Fairmont Pacific Rim

Bayside Vancouver hotel in Downtown Vancouver with 2 restaurants
Fairmont Pacific Rim offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre, 10 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5832 square feet (542 square metres) and includes conference space. A hot tub, a sauna, and a rooftop terrace are also featured at the luxury Fairmont Pacific Rim. You'll have access to the health club at a partner property. Parking is available for a fee.

This 5-star Vancouver hotel is smoke free.

  • 1 building
  • 367 guestrooms or units
  • 22 levels
  • 2 dining venues
  • 3 bars or lounges
  • 5832 sq ft of conference space
  • 542 sq. m of conference space
  • Built in 2010
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Coffee shop
Fairmont Pacific Rim offers 367 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down duvets and premium bedding. In-room wireless Internet access is available for a surcharge.

Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, designer toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and an iron/ironing board. Fridges, hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

Willow Stream Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.25)
  • Available in some public areas: WiFi (CAD 14.25 per night); wired internet (surcharge)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Parking on site (CAD 65 per night)
  • Valet parking on site (CAD 65 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 20 to 50 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Botanist
  • giovane cafe + eatery
  • The Lobby Lounge

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 5,832 square feet of conference space

Outdoors

  • On the bay
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • HDTV

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome
  • Food and water bowls and litter trays are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 20 to 50 per person
  • Fee for in-room wireless Internet: CAD 14.25 (rates may vary)
  • Fee for in-room wired Internet: CAD 15.62 per stay (rates may vary)
  • Fee for wireless Internet in public areas: CAD 14.25 per night (rates may vary)
  • Fee for wired Internet in public areas: CAD 14.25 per night (rates may vary)
  • Self-parking fee: CAD 65.00 per night
  • Valet parking fee: CAD 65.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Pacific
Fairmont Pacific Rim
Fairmont Pacific Rim Hotel
Fairmont Pacific Rim Hotel Vancouver
Fairmont Pacific Rim Vancouver
Fairmont Rim
Pacific Fairmont
Pacific Rim Fairmont
Fairmont Pacific Rim Hotel
Fairmont Pacific Rim Vancouver
Fairmont Pacific Rim Hotel Vancouver

Frequently asked questions

What is the cancellation policy at Fairmont Pacific Rim?

Fairmont Pacific Rim offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Pacific Rim?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Pacific Rim on 19 Dec 2024 start from NZ$585.68, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Pacific Rim?

Yep, Fairmont Pacific Rim has a self car park for CAD 65.00 per night.

Are there any beaches close to Fairmont Pacific Rim?

The closest beach to Fairmont Pacific Rim is English Bay Beach (1.9 km).

Is there a spa on site at Fairmont Pacific Rim?

Yep, Willow Stream Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Fairmont Pacific Rim have a pool?

Fairmont Pacific Rim has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Fairmont Pacific Rim?

Fairmont Pacific Rim features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Fairmont Pacific Rim a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Fairmont Pacific Rim.

Does Fairmont Pacific Rim serve breakfast?

Sure does, full brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Fairmont Pacific Rim?

No, Fairmont Pacific Rim does not offer an airport shuttle service.

Is there a bar or restaurant at Fairmont Pacific Rim?

Yep, you can grab a meal at Fairmont Pacific Rim's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Fairmont Pacific Rim?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fairmont Pacific Rim?

Furry friends are welcome at Fairmont Pacific Rim, with food and water bowls and litter trays on offer.

Fairmont Pacific Rim Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 814 out of 1001 reviews" "
Rating 8 - Good. 108 out of 1001 reviews" "
Rating 6 - Okay. 38 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 20 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dottie

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room
Stayed 1 night in Jul 2024

10/10 Excellent

Jules

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considerate staff
The person who checked me in was extremely considerate and allow an early check in. She knew that we had traveled far. It was very appreciated.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great pool and loved the pool view/access from our room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hannah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place ever. I don't even know what to say but perfection. This will always be my favourite hotel to stay in. The staff's attention to detail and ability to go above and beyond exceeds Forbes 5 star service. Every year, my girlfriends and I celebrate our birthdays here & there's no place we'd rather be. Our favourite thing to do is sit by the pool and order food and drinks! They upgraded us to the most convenient and spacious rooms to do so! We had 3 rooms in total for our august weekend! Every staff you meet is delightful! When you make a request, they are on it! When you want your room cleaned, they'll go above that! I had a big clump of wires for my chargers and they had organized them for me! Never in my life has a hotel done that for me! or would I even expect to do that for me! They also found my curler when I had lost it switching rooms on a different day! I always feel safe when I'm there because you need to have a key to access your floor so only hotel guests are allowed! The building is beautiful inside and out and always clean! Definitely well maintained! Thank you so much, Fairmont Vancouver & see you again next year! - Hannah B, Alyshah S, Danielle G.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amanda

Stayed 2 nights in Aug 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice room and location; poor lobby
Great location. Very nice room with beautiful view of the harbor and well appointed with modern furnishings. Giovani Caffe, on the hotel premises, makes excellent espresso drinks. The hotel entrance and lobby were a disappointment: seating in the lobby is reserved for the bar so I was asked to leave while drinking a cup of coffee from Giovani Caffe (there are no other seats in the lobby). It is also loud, and tacky, as are the luxury cars stacked outside crowding the entrance, and the pop up stores inside. I guess the intended effect is that guests are dropping in on a party. That’s not my idea of what entering a luxury hotel should feel like. Finally, we also found internet connectivity to be weak and unreliable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sungwoo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every staff other than Annah was in exceptional
Stayed 2 nights in Aug 2024

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Aug 2024

10/10 Excellent

Jay, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Krishan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Got locked in the room. Lock would not open from inside. tehnician responded to my calls, tighetened the screws at the hinges and lock started opening from inside. Problem must have been known to hotel management. Sitution was wery unsafe in case of fire. I was at 22nd floor alone in the room. I was panicking, my heart beat/Blood pressure shot up.
Stayed 2 nights in Aug 2024

10/10 Excellent

shadreck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is Excellent in almost everything
Stayed 2 nights in Aug 2024

10/10 Excellent

srikrishna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Kasra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Looking forward to our next stay already!
Stayed 4 nights in May 2024

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Love staying here.
Stayed 1 night in Jul 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Cooper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities and staff.
Stayed 1 night in Aug 2024

8/10 Good

Amanda

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The Fairmont came highly recommended but the 2 rooms we were given did not have mountain and harbour views but looked straight into the building next door and were not as advertised on Expedia. The manager who was brought in when we asked for the rooms we booked spent an hour negotiating with us about us paying up to a $1000 for an upgrade. We came from Australia and had been travelling for more than 20 hours. This was not good service. It was redeemed busy the duty manager Pia who did everything possible to improve our staying, including adding a breakfast credit. Thank you so much Pia
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with lovely service.
Stayed 1 night in Aug 2024

10/10 Excellent

Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Jul 2024