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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for SureStay Hotel by Best Western North Vancouver Capilano

Lobby
Exterior
Exterior
Individually furnished, desk, laptop workspace, iron/ironing board
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4
  • Park Royal
    15 min walk
  • Capilano Suspension Bridge
    2 min drive
  • Stanley Park
    3 min drive
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    17 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
Sofa bed - double
2 bedrooms
Hairdryer
  • 19 sq m
  • Sleeps 6
  • 3 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Hairdryer
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
Hairdryer
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Fridge
Flat-screen TV
Sofa bed - double
Separate bedroom
  • 19 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

About the area

District of North Vancouver

At SureStay Hotel by Best Western North Vancouver Capilano you'll be 2.6 km (1.6 mi) from Stanley Park and 4.2 km (2.6 mi) from The Shipyards. Highlights at this hotel include a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Added amenities include a seasonal outdoor swimming pool and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 1:00 PM. .Sights within a 10-minute drive of this Pemberton Heights hotel include Robson Street and Canada Place Cruise Ship Terminal.

What's nearby

  • Stanley Park - 3 min drive
  • Vancouver Aquarium - 8 min drive
  • Canada Place Cruise Ship Terminal - 8 min drive
  • Canada Place - 9 min drive
  • Vancouver Waterfront - 10 min drive

Getting around

  • Vancouver Waterfront Station - 19 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver International Airport (YVR) - 38 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Five Guys Burgers & Fries - ‬17 min walk
  • ‪Blaze Pizza - ‬19 min walk
  • ‪Starbucks - ‬14 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel with free parking, near Stanley Park
There's a restaurant on site. WiFi is free in public spaces. A seasonal outdoor pool, tour/ticket assistance, and laundry facilities are also featured at SureStay Hotel by Best Western North Vancouver Capilano. Free self parking is available.

Smoking is allowed in designated areas at this District of North Vancouver hotel.

  • 74 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Smoking in designated areas
  • Dining venue
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Languages

Arabic, Chinese (Cantonese), English, Farsi, Filipino, Hindi, Vietnamese

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults and CAD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • The seasonal pool will open on 21 May and close on 01 October.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at SureStay Hotel by Best Western North Vancouver Capilano.

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Is parking available at SureStay Hotel by Best Western North Vancouver Capilano?

Yep, SureStay Hotel by Best Western North Vancouver Capilano has a free self car park.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 15 Nov 2024 start from NZ$180.89, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western North Vancouver Capilano?

The closest beach to SureStay Hotel by Best Western North Vancouver Capilano is English Bay Beach (4.5 km).

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

SureStay Hotel by Best Western North Vancouver Capilano has a seasonal outdoor pool. The pool is open from May 21 to October 01.

Does SureStay Hotel by Best Western North Vancouver Capilano serve breakfast?

Sure does, cooked-to-order brekkie is offered daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at SureStay Hotel by Best Western North Vancouver Capilano?

No, SureStay Hotel by Best Western North Vancouver Capilano does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Hotel by Best Western North Vancouver Capilano?

Yep, you can grab a meal at SureStay Hotel by Best Western North Vancouver Capilano's onsite restaurant.

What time are check-in & check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at SureStay Hotel by Best Western North Vancouver Capilano?

No, only service animals are allowed.

SureStay Hotel by Best Western North Vancouver Capilano Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 410 out of 1000 reviews" "
Rating 8 - Good. 366 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Divyesh

Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Stayed 1 night in Jul 2024

10/10 Excellent

Shakil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short 1 day stay but i liked the hotel and it's location. Staff was friendly too
Stayed 1 night in Aug 2024

10/10 Excellent

Corrina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Stay
It is not a fancy hotel but the service was excellent and it was one of the cleanest hotels I have stayed at. Very attentive housekeeping. Comfortable room and a great location.
Stayed 5 nights in Jul 2024

6/10 Okay

Cheryl

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The good - generously sized rooms, clean, perfectly located for easy access to Stanley Park. The bad- AC is horrible will only work for about six or eight hours at a time. Sign in room says unplug when you leave, so it can never gets caught up. Woke up in middle of night to over heated room. Lights come on a minute or two after switching on(if you’re lucky) cable tv not reliable ( did not work most of one night and then again the next morning) and front desk seems to think it’s no big deal. Went through three sets of keys and two rooms trying to get into our room as locks or key programmer at front desk doesn’t work right. This could have been a great place if owners would invest in modern AC, a better cable system, and an electrician (power to tv shut off on its own when we did have cable) to deal with the unpredictable lighting in their units. Honestly was worried that there might be a hazard in the wiring waiting to spark or worse. Asked for a discount because tvs didn’t work but they said no. Not impressed with that. Finally, not cheap given the issues but acceptable as it was clean and at least appeared outwardly to be in decent shape. Manage your expectations with this one and stay if it meets your priorities only.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cheap for North Van. Needed to stay over night and had to grab the ferry early the next morning. Lots of great restaurants in the area and the breakfast place on sight was great. Not a luxury place but clean and priced right.
Stayed 1 night in May 2024

8/10 Good

Christopher

Stayed 4 nights in Jul 2024

10/10 Excellent

jordyn

Stayed 3 nights in Jul 2024

8/10 Good

Desiree

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and clean
Stayed 3 nights in Jul 2024

8/10 Good

bipanjeet

Stayed 1 night in Jul 2024

6/10 Okay

Ross, gibsons

Stayed 1 night in Jul 2024

6/10 Okay

Melanie

Travelled with partner
Liked: Cleanliness, staff & service
The AC was not working and the room was very hot. The staff were wonderful.
Stayed 2 nights in Jul 2024

8/10 Good

Pravin Wamanrao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stayed a day. It was ckean and convenient.
Stayed 1 night in Jul 2024

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly staff, convenient location.
Stayed 1 night in Jul 2024

8/10 Good

Andre

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable rooms. Still way too pricey for a place that doesn’t include breakfast. I paid almost $250 USD for one night!
Stayed 1 night in Jul 2024

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Crystal

Stayed 3 nights in Jul 2024

10/10 Excellent

Carlos Enrique

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cost benefit it’s a good balance and close enough to take a taxi to the Cruise Place.
Stayed 1 night in Jul 2024

8/10 Good

Temitayo

Stayed 2 nights in Jul 2024

8/10 Good

Lorrianne

Travelled with family
Liked: Cleanliness, staff & service
It is an older property and not a lot of parking. It was easy to get to things but nothing really walkable.
Stayed 2 nights in Jul 2024

8/10 Good

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Amber

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the view of the mountains and the pool just outside our room.
Stayed 4 nights in Jul 2024

2/10 Terrible

Mervin

Disliked: Staff & service
No Recommendations for this hotel
Booked our room through hotelscom. Arrived late and the night worker was rude. He said we had no reservation. Hotels.com called him to clear things up. He was very rude to them too. So we went elsewhere. But I cannot get over how rude this man was! He does not like his job!
Stayed 1 night in Jul 2024