2/10 Terrible
Ruben, Oxford
27 Mar 2016
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely horrible
This is perhaps the worst hotel experience ever. First of all, this is not even a hotel or hostel or a b&b. It is simply a flat where the owner himself (a rather old italian man) lives and rents out two spare rooms. No website bears an indication of this! In real life the flat looks nothing like the pictures. The rooms dont lock, or better to say the man does not give you the key to lock your room. The bathroom is shared. The man himself hardly speaks any other languages other than Italian and is hugely unwelcoming and not friendly at all. It took us ages to find the place as there are no indications of it. Once we found it took us another while to wait for someone to open the door. It was rather difficult to communicate with the man even though I am more or less fluent in Italian. He simply says his thing and refuses to listen to you and answer your questions. After I told him several times that I had to go to a cash machine to withdraw some money to pay for the stay he got really angry and eventually told me and my girlfriend that he does not want to host us anymore and that we can get out. This was ultimately what we did, because neither of us were keen on staying there after such treatment.