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Hotel Alcyone

3.0 star property
Hotel with a 24-hour front desk, a short walk to St. Mark's Square
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Alcyone

Exterior
Lobby sitting area
Lobby sitting area
Hallway
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi
The price is NZ$176
includes taxes & fees
23 Dec - 24 Dec

Explore the area

Map
San Marco - Calle Dei Fabbri 4712, Venice, VE, 30124
  • St. Mark's Square
    3 min walk
  • Rialto Bridge
    4 min walk
  • St Mark's Campanile
    4 min walk
  • Venice (VCE-Marco Polo)
    125 min walk

Room options

View all photos for Single Room

In-room safe, desk, soundproofing, rollaway beds

Single Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Wardrobe
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room, Canal View

Superior Double Room, Canal View | View from room

Superior Double Room, Canal View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Wardrobe
Daily housekeeping
  • 18 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Wardrobe
Daily housekeeping
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room

Double Room

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Bidet
Wardrobe
Daily housekeeping
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

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Free WiFi
Restaurant
Air conditioning
3.7 out of 5, Good, (90)
The price is NZ$222
for 1 room
includes taxes & fees
5 Jan - 6 Jan
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About the area

Venice

Hotel Alcyone places you in the centre of Venice, within a short 5-minute stroll of popular places like St. Mark's Square and Rialto Bridge. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a 24-hour front desk and tour/ticket assistance. There's also the convenience of an airport shuttle. .Attractions within a short walk walk of this 3-property class Venice City Center hotel include St. Mark's Basilica and Teatro La Fenice.

What's nearby

  • St. Mark's Square - 3 min walk
  • Rialto Bridge - 4 min walk
  • St. Mark's Basilica - 4 min walk
  • Teatro La Fenice - 5 min walk
  • Doge's Palace - 6 min walk

Restaurants

  • ‪Marchini Time - ‬1 min walk
  • ‪Ai Mercanti - ‬2 min walk
  • ‪Al Teatro Goldoni Ristorante - ‬2 min walk
  • ‪Palace Bonvecchiati - ‬1 min walk
  • ‪La Terrazza - ‬1 min walk

About this property

Hotel Alcyone

Hotel with a 24-hour front desk, a short walk to St. Mark's Square
Hotel Alcyone offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee.

This 3-star Venice hotel is smoke free.

  • 21 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Hotel Alcyone offers 21 accommodations with a safe and a hairdryer. Flat-screen televisions are featured in guestrooms. Housekeeping is offered on a daily basis and change of towels can be requested. Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on request.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge

Family friendly

  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 10.00 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: EUR 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, Discover, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 027042-ALB-00139 02704200496, IT027042A1NEUHU799

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alcyone Hotel
Alcyone Venice
Hotel Alcyone
Hotel Alcyone Venice
Alcyone Hotel Venice
Hotel Alcyone Hotel
Hotel Alcyone Venice
Hotel Alcyone Hotel Venice

Frequently asked questions

What is the cancellation policy at Hotel Alcyone?

Hotel Alcyone offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Alcyone?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hotel Alcyone on 23 Dec 2024 start from NZ$163.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Alcyone?

The closest beach to Hotel Alcyone is Marina di Venezia (8.2 km).

Is there a free airport shuttle available at Hotel Alcyone?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at Hotel Alcyone?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Hotel Alcyone Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 54 out of 335 reviews" "
Rating 8 - Good. 131 out of 335 reviews" "
Rating 6 - Okay. 79 out of 335 reviews" "
Rating 4 - Poor. 41 out of 335 reviews" "
Rating 2 - Terrible. 30 out of 335 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was comfortable and right in a main thoroughfare, so lots of shops and restaurants as soon as you step outside. Great location with quick 2 minute walk from the vaporetta. Good breakfast and great view of a canal and gondolas from the breakfast room
Stayed 3 nights in Sep 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the San Marcos plaza. Also very good with the vaporeto stations.
Stayed 2 nights in Sep 2024

8/10 Good

MATTHEW

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Breakfast was surprisingly good. Wide variety of choices and we could watch the gondolas go by as we ate. Neither of our rooms had canal views, but breakfast room right on canal. Coffee machine, could make however we wanted. Wifi is extremely limited. Only works in small sitting area with 5 chairs. It did not work in rooms or breakfast area.had to be careful in shower doors did not meet up so water could spray out if not cautious. We lwft luggage bo broblem, left in lobby area.
Stayed 1 night in Sep 2024

2/10 Terrible

Peter

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Booked a spacious Canal view. 1st floor. Received small closet room on 3rd floor. There is no elevator. Terrible. No Toilet seats in bathroom. Claimed it was only room available. Don’t ever stay here. No Wifi in room
Stayed 1 night in Sep 2024

8/10 Good

biserka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect. In the center of everything. It should be wifi in the rooms as well (my suggestion). Overall was very good
Stayed 4 nights in Aug 2024

4/10 Poor

Vatca

Stayed 1 night in Sep 2024

2/10 Terrible

Mohammed

Stayed 4 nights in Aug 2024

6/10 Okay

Ning

Liked: Cleanliness
Disliked: Property conditions & facilities
expense and old
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really appreciate and deeply thanks for the hotel to help us to adjust our booking mistake. We forgot the timezone difference and booked hotel one day before our actual date with non refundable option. Even the hotel is not available for our dates, they arranged us to their sister hotel with no extra cost. The hotel is in a perfect location for walking to almost every place we like. Just the corridor is narrow and no elevator. Otherwise I will give top rate for everything.
Stayed 2 nights in Sep 2024

2/10 Terrible

Luisa

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This was terrible - no idea how this made it to the expedia site. Rooms are broken outdated and smells, washrooms are horrible No toilet seats showers are rusted and floors have holes when u walk, casings around the doors ate missing - i complain and changed rooms and it was a little better but would NEVER recommend this place
Stayed 2 nights in Aug 2024

2/10 Terrible

Komal

Disliked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

6/10 Okay

Qais

Travelled with family
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Carlos

Travelled with family
Disliked: Amenities, property conditions & facilities
The best was location. Breakfast was good, amazing coffe. Staff was kind. No elevator, no door in the shower, it was broken by previous customer and never fixed. We never leave the key at reception while out, I just took away the heavy piece. If you have the opportunity choose for another hotel.
Stayed 2 nights in Jun 2024

8/10 Good

Yousef

Stayed 4 nights in Jun 2024

4/10 Poor

Randel, Beverly Hills

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room is not clean and too old in general.
Stayed 2 nights in May 2024

2/10 Terrible

Marilou

Travelled with family
AC not working , floor uneven, no lift, breakfast terrible, shower door not working, bed sheets dirty, whole place smells terrible
Stayed 2 nights in Apr 2024

6/10 Okay

Karen

Travelled with partner
Stayed 2 nights in Oct 2023

8/10 Good

Deserie A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kind of a bummer
The stay was fine. The problem was with booking. I needed to change an arrival date. The Alcyone handled that not Hotels.com and I don't know why. I had five reservations at this hotel. The Alcyone cancelled two of them without my knowledge or approval. When I found out I had to rebook at a new much more expensive rate and one of my room types was sold out so I had to book a triple room that I didn't need. What a racket! Now because the Alcyone took over those two reservations, Hotels.com only has three of them on file and I missed out on the Rewards points.The stay was fine although the in room free Wi-Fi didn't work. We had to find a place outside for reception. The employees were pleasant. Frankly worrying about my rooms being right and available and the trouble I had to go through for repeated follow ups took some of the joy out of our stay for me & my family.
Stayed 3 nights in Sep 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, property conditions & facilities
The rooms were dirty, light fixtures broken, shower door missing, gnats flying around and just a whole sense of being rundown. I had to move to a different hotel, and the Alcyone would not refund the night. I did not stay due to the hotel conditions.
Stayed 2 nights in Sep 2023

2/10 Terrible

Sadegh

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Overcharging
Upon check in on September 9, we were told by the lady at the desk to pay €6.50 in cash for service or some other city tax, which we did not dispute and paid. Next day upon check out, same girl asked for €10.50 for city tax. When we told her we had already paid the day before €6.50, she totally denied that we had paid and since we had not gotten a receipt for it, we could not prove it. €6.50 is not worth fighting for, but the attitude and denial of the same girl whom we paid 6.50 in cash made us very angry. We request that the management look into this and while disciplining the girl at the desk, credit our credit card with €6.50.
Stayed 1 night in Sep 2023

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi is only available in the lobby and not in the rooms. This is not very convenient when you're on the fourth floor and there is no elevator. After being there 2 nights we were quite rudely informed by the woman at the front desk we were not allowed to take the key off of the property. We had come and gone multiple times without turning in our key prior to this. If it is their policy, they should have told us at check in and not scolded is in the presence of other hotel guests.
Stayed 3 nights in Sep 2023

6/10 Okay

Hussein

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2023

4/10 Poor

Ayman

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old and not maintained air condition was horrible loud we could not sleep at all. Bathroom is very tight and no toilet seat and flush was broken we asked the front desk to change the room she asked us to pay another 30 euros per night to have another room.after long discussion she changed us on the next day to another room which was better bathroom and AC. The hotel mentions that they have WIFI they don’t have in the rooms only special spot near the reception
Stayed 3 nights in Aug 2023