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Hotel Castello

3.0 star property
Hotel with a 24-hour front desk, steps from St. Mark's Square
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Castello

Exterior
Down duvets, minibar, in-room safe, laptop workspace
Breakfast buffet
Room amenity
Down duvets, minibar, in-room safe, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Castello 4365, Venice, VE, 30122
  • Bridge of Sighs
    1 min walk
  • Riva degli Schiavoni
    1 min walk
  • St. Mark's Square
    2 min walk
  • Venice (VCE-Marco Polo)
    129 min walk

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Wardrobe
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Down duvets, minibar, in-room safe, laptop workspace

Triple Room

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Wardrobe
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Quadruple Room

Down duvets, minibar, in-room safe, laptop workspace

Quadruple Room

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Wardrobe
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Double Room

Down duvets, minibar, in-room safe, laptop workspace

Double Room

Highlights

Air conditioning
TV
Down duvet
Hairdryer
Bidet
Private bathroom
Minibar
Wardrobe
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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includes taxes & fees
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About the area

Venice

Hotel Castello puts you in the heart of Venice, within steps of popular attractions like St. Mark's Square and Bridge of Sighs. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Other amenities include luggage storage and a front desk safe. .Attractions within a short walk walk of this 3-property class Castello hotel include Doge's Palace and St. Mark's Basilica.

What's nearby

  • Bridge of Sighs - 1 min walk
  • St. Mark's Square - 2 min walk
  • Doge's Palace - 3 min walk
  • St. Mark's Basilica - 4 min walk
  • Rialto Bridge - 9 min walk

Restaurants

  • ‪Rossopomodoro Venezia San Marco - ‬2 min walk
  • ‪Ristorante Principessa - ‬3 min walk
  • ‪Bacaro Risorto - ‬1 min walk
  • ‪Osteria da Bacco SNC - ‬1 min walk
  • ‪Aciugheta - ‬1 min walk

About this property

Hotel Castello

Hotel with a 24-hour front desk, steps from St. Mark's Square
Hotel Castello offers its guests multilingual staff and a front desk safe. WiFi is free in public spaces.

This 3-star Venice hotel is smoke free.

  • 1 building
  • 26 guestrooms or units
  • 3 levels
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • No smoking on site
Hotel Castello offers 26 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Televisions come with digital channels.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desk chairs, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 15-inch TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 20 per night
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

Property Registration Number IT027042A1WD2RXRV5

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Castello
Hotel Castello
Castello Hotel Venice
Hotel Castello Hotel
Hotel Castello Venice
Hotel Castello Hotel Venice

Frequently asked questions

What is the cancellation policy at Hotel Castello?

Hotel Castello offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Castello?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Castello on 18 Nov 2024 start from NZ$155.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Castello?

The closest beach to Hotel Castello is Lido of Venice Beaches (9.3 km).

Is there a free airport shuttle available at Hotel Castello?

No, Hotel Castello does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Castello?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Castello?

No, pets are not allowed.

Hotel Castello Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 221 out of 618 reviews" "
Rating 8 - Good. 243 out of 618 reviews" "
Rating 6 - Okay. 98 out of 618 reviews" "
Rating 4 - Poor. 35 out of 618 reviews" "
Rating 2 - Terrible. 21 out of 618 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Juan

Travelled with family
Liked: Cleanliness, staff & service
Didn’t like that they kept your room key every time you left the hotel. Didn’t feel safe to leave my belongings in there without knowing if someone will enter the room.
Stayed 1 night in Aug 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for price and location!
Great stay! Very nice for the price offered and in a great location. The patio was wonderful. One issue is there was no elevator and we had to trek three flights of stairs.... but there was an AMAZING bellhop (I believe his name was Assan!) who was very helpful with our bags. The decor was dated but cute and the room could've used a dusting, but the facilities were clean and updated so its silly to complain.
Stayed 2 nights in Aug 2024

6/10 Okay

Janelle

Travelled with partner
Disliked: Amenities
Rooms need to be cleaned better, lots of stairs so be prepared to take your luggage up. Was weird because I have never been asked what time I am checking out at any hotels ever! Location was a plus ..4 mins from the water bus stop San Zaccaria, close, no iron in room, you have to go to lobby to iron your clothes if not there is a lady there that irons for you and you have to pay her.
Stayed 2 nights in Aug 2024

2/10 Terrible

Sanjeda

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property really needs some renovation. Smells like an old damaged property. The room size and cleanliness is not great at all. Bathroom is clean and renovated. No blankets were provided. There was a blanket in the closet which is used by every guest that stays there as there is no cover on the blanket. It does not fit a hospitality industry standard. They don’t even offer a complimentary water bottle. There is no elevator and if you have luggages with you good luck. Specially if you get your room on the 3rd floor then you’re definitely gonna feel it. Very very old property and the rooms have weird smell. We found a crawling bug on my bed. I forgot to take a picture of it as I was panicking. If it was first floor it would’ve made a bit more sense but I was on the 3rd floor so really didn’t make any sense. Definitely would not recommend it. Not too friendly staff. Some were okay but the rest were not so helpful. The mirror in the room has rusts all over it. It was so old you can’t even see your face properly. I was not going write anything honestly but then the review popped up so I had to. I did read about the no elevator on one of the review but I did not think it’s gonna be this bad. Not sure how this property has such a high rating honestly. Maybe because it’s right by the tourist area where the church is. The tourist area. Very much walkable a lot of shopping center but that’s anywhere you stay in this area as I realized. Good luck!
Stayed 1 night in Aug 2024

8/10 Good

Joao Paulo

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice clean old style hotel in the middle of everything in San Marco area. Would come back for short stay ps : no elevators :-)
Stayed 3 nights in Jul 2024

10/10 Excellent

Steph

Travelled with family
Really enjoyed our stay at Hotel Castello, very central, short walk to San Marco. All the staff were so lovely, always smiling when they greeted you and extremely helpful. the cleaners were all so friendly and polite. The rooms were very clean, small but comfortable. Only thing I would have liked was a small kettle in the room, I don’t know if this was available in other rooms that weren’t just ‘bed’ option. But it would have been lovely for a cuppa in the morning. We did however have a small mini bar where would could fit a couple bits to keep them cold. Some beautiful restaurants in the square 2 seconds from the hotel, delicious food and gracious waiters.
Stayed 3 nights in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer, Calgary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! It was safe, secure and in a very walkable part of Florence. We checked in with Samuel who was very knowledgeable about the city and provided us with a map of personal recommendations on where to eat, shop, visit and enjoy the views. We everything about this place was 10/10!
Stayed 2 nights in Jul 2024

6/10 Okay

Gladylen

Travelled with family, Travelled with group
Liked: Staff & service, amenities
Walkable to everything. Just a little bit out dated if you’re looking for a hotel that’s more glam. But we stayed comfortably.
Stayed 1 night in Jul 2024

4/10 Poor

Daniel

Room too small, and so outdated, bathroom too smal
Stayed 3 nights in Jul 2024

10/10 Excellent

Faezeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was good. having the 24/7 in front desk was great.
Stayed 1 night in Jul 2024

10/10 Excellent

Sean

Stayed 5 nights in Mar 2024

8/10 Good

Juan

Stayed 1 night in Jul 2024

8/10 Good

Norbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel but hard to find on a side street.
Stayed 3 nights in Jul 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is fantastic and staff are wonderful !
Stayed 2 nights in Jul 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Ubicacion but to small room
Stayed 1 night in Jul 2024

10/10 Excellent

Cath

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very old hotel but that was to be expected and part of the charm of staying in Venice. The room had everything we needed and the staff were very friendly and helpful. We were able to have one family room to suit my husband and I and 16 and 19 year old teens. It was close to all the shops and main tourist attractions. Although this caused no issues for us there is no lift and the shower was inside a bath which may make it difficult for elderly or disabled. We would definitely stay again ! Thank you.
Stayed 1 night in Jul 2024

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean helpful and staff
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Stayed 2 nights in Jul 2024

10/10 Excellent

Pat

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shopping Mecca
Great location near shopping and restaurants. Needs an elevator!
Stayed 1 night in Jun 2024

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness, staff & service
The hotel staff was very friendly and helpful! My friend and I had booked a room with two twin beds, but were given a room with one double. The staff were accommodating and ended up moving us to a bigger room that had two twin beds. The hotel is in a great location! It’s super close to Piazza San Marco, shopping, and dining! The hotel is on the older side and the bedding/amenities in the room reflect that. Hopefully, that’ll be updated in the future!
Stayed 2 nights in Jun 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favorite property over my 2 week stay in Italy. I felt like I was in authentic Italy in this hotel. It was quaint, charming, clean, comfortable and in a perfect location for walking to nearby sites, shopping, transportation and restaurants. Very friendly staff. HIGHLY recommend.
Stayed 1 night in May 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just happy with it!
Stayed 1 night in Jun 2024

6/10 Okay

Blake

Stayed 3 nights in Jun 2024

6/10 Okay

Fabrizio

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The property it was ok maybe to small the room
Stayed 2 nights in Jun 2024