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Palazzetto Pisani

Historic Venice affittacamere in Venice City Center with a 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palazzetto Pisani

Royal Suite, Canal View (Pisani)
Suite (Grand Canal View) | Balcony
Front of property - evening/night
Executive Suite (Palazzo Foscolo)
Daily buffet breakfast (EUR 18.00 per person)

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
The price is NZ$210
includes taxes & fees
27 Nov - 28 Nov

Explore the area

Map
San Marco 2814, Venice, VE, 30124
  • Palazzo Grassi
    5 min walk
  • Teatro La Fenice
    7 min walk
  • Peggy Guggenheim Museum
    7 min walk
  • Venice (VCE-Marco Polo)
    134 min walk

Room options

View all photos for Superior Suite, Canal View (Palazzo Foscolo)

Superior Suite, Canal View (Palazzo Foscolo)

Superior Suite, Canal View (Palazzo Foscolo)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 70 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room ( Prestige Del Doge)

Double Room ( Prestige Del Doge)

Double Room ( Prestige Del Doge)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for Royal Suite, Canal View (Pisani)

Royal Suite, Canal View (Pisani)

Royal Suite, Canal View (Pisani)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 57 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Double Room

Basic Double Room

Basic Double Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LED TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (Grand Canal View)

Suite (Grand Canal View) | View from room

Suite (Grand Canal View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 45 sq m
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, Canal View (Palazzo Foscolo)

Executive Suite, Canal View (Palazzo Foscolo) | View from room

Executive Suite, Canal View (Palazzo Foscolo)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 57 sq m
  • Canal view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Suite (Palazzo Foscolo)

Executive Suite (Palazzo Foscolo)

Executive Suite (Palazzo Foscolo)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Presidential Suite

25-inch LED TV with cable channels

Presidential Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 100 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Presidential Suite (Grand Canal)

Premium bedding, down duvets, minibar, in-room safe

Presidential Suite (Grand Canal)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 115 sq m
  • Canal view
  • Sleeps 6
  • 3 King Beds

View all photos for Deluxe Double Room (Foscolo Il palazzo)

Deluxe Double Room (Foscolo Il palazzo)

Deluxe Double Room (Foscolo Il palazzo)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 60 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Suite (Palazzo Foscolo)

Superior Suite (Palazzo Foscolo)

Superior Suite (Palazzo Foscolo)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
  • 70 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (selected at check in )

Premium bedding, down duvets, minibar, in-room safe

Double Room (selected at check in )

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Premium bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (570)
The price is NZ$368
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Venezia Palazzo Barocci

About the area

Venice

Palazzetto Pisani places you in the centre of Venice, within just a 15-minute stroll of popular places like St. Mark's Square and Teatro La Fenice. Highlights at this historic affittacamere include a restaurant and in-room free WiFi. .The restaurant, Pisanino Restaurant, serves local cuisine and is open for dinner. For a drink, you can stop by the affittacamere's own lounge bar. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 8 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. .Attractions within a 15-minute walk of this Venice City Center affittacamere include St. Mark's Basilica and Rialto Bridge.
View more Town houses in VeniceOpens in a new window

What's nearby

  • Teatro La Fenice - 7 min walk - 0.6 km
  • St. Mark's Square - 10 min walk - 0.9 km
  • St. Mark's Basilica - 12 min walk - 1.1 km
  • Rialto Bridge - 12 min walk - 1.1 km
  • Doge's Palace - 13 min walk - 1.1 km

Restaurants

  • ‪Corner Pub - ‬7 min walk
  • ‪Cantinone Già Schiavi - ‬7 min walk
  • ‪Terrazza Aperol - ‬3 min walk
  • ‪Bar Foscarini - ‬4 min walk
  • ‪Art blu Cafe - ‬1 min walk

About this property

Palazzetto Pisani

Historic Venice affittacamere in Venice City Center with a 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. A library, a terrace, and multilingual staff are also featured at the historic Palazzetto Pisani.

Smoking is allowed in designated areas at this Venice affittacamere.

  • 20 guestrooms or units
  • 4 levels
  • 2 buildings
  • Conference rooms
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Palazzetto Pisani offers 20 air-conditioned accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 25-inch LED televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desk chairs, complimentary newspapers and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Pisanino Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 1.50 per person, per night for adults; EUR 0.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.00 for adults and from EUR 10 for children
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number IT027042B4MASERANJ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Palazzetto
Palazzetto Condo Pisani
Palazzetto Pisani
Palazzetto Pisani Condo Venice
Palazzetto Pisani Condo
Palazzetto Pisani Venice
Palazzetto Pisani Venice
Palazzetto Pisani Affittacamere
Palazzetto Pisani Affittacamere Venice

Frequently asked questions

What is the cancellation policy at Palazzetto Pisani?

Palazzetto Pisani offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Palazzetto Pisani?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at Palazzetto Pisani on 27 Nov 2024 start from NZ$205.10, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Palazzetto Pisani?

The closest beach to Palazzetto Pisani is Lido of Venice Beaches (8.9 km).

What makes Palazzetto Pisani a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Palazzetto Pisani.

Does Palazzetto Pisani serve breakfast?

Sure does, buffet brekkie is available daily from 8 AM to 10:30 AM.

Is there a free airport shuttle available at Palazzetto Pisani?

No, Palazzetto Pisani does not offer an airport shuttle service.

Is there a bar or restaurant at Palazzetto Pisani?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Palazzetto Pisani?

Check-in begins at 2:30 PM. Check-out time is 11 AM.

Are pets allowed at Palazzetto Pisani?

Furry friends are welcome at Palazzetto Pisani, with food and water bowls on offer.

Palazzetto Pisani Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 110 out of 219 reviews" "
Rating 8 - Good. 58 out of 219 reviews" "
Rating 6 - Okay. 24 out of 219 reviews" "
Rating 4 - Poor. 17 out of 219 reviews" "
Rating 2 - Terrible. 10 out of 219 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

vasko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good in all aspects
Stayed 1 night in Aug 2024

10/10 Excellent

Nayereh, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Kind staff, loved the vintage Italy decor! Obsessed!
Stayed 2 nights in Jul 2024

4/10 Poor

Shayan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The room you see in the pictures is not what you'll get! Upon check-in, we were given a room so tiny that the fridge was placed in the bathroom. Initially, one of the staff members informed us there was no breakfast included. After complaining about the room size, the "manager" moved us to a different room but mentioned that the previous room had breakfast included, not the new one. The new room had no hot water (fortunately, it was very hot in Venice at the time). Upon checkout, another staff member asked if we enjoyed our breakfast, stating it was included in the room. This was frustrating as we had been told otherwise and missed out on breakfast. When I mentioned the lack of hot water, the staff's response was simply "OK." The building itself is beautiful, and the location is excellent. However, be aware of the poor management and misleading pictures.
Stayed 1 night in Jul 2024

10/10 Excellent

Andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property had an excellent view and professional staff. Location was okay.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

yves, Yellowknife

Stayed 2 nights in Jun 2024

10/10 Excellent

kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful for my first stay in Venice as a single female traveler. I sincerely appreciate their help.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved Palazzetto Pisani Venice, Veneto, Italy. The staff was excellent, like living in a Fairy tale!!
Stayed 2 nights in May 2024

10/10 Excellent

Bernie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
what a great place to stay in the middle of everything in Venice. Walkable to everywhere, great food nearby, all the places you want to go with easy access. The hotel is spectacularly beautiful as well and everyone helpful
Stayed 2 nights in May 2024

8/10 Good

Lena, Frisco

Travelled with partner
Liked: Cleanliness, staff & service
Please beware if you book a room at the top, I believe we had a superior room, heat rises and although it was rainy and dreary it was HOT UP THERE! Apparently during the month of May, they do not run the AC at all. When we were in the lobby it was COLD. However our room was uncomfortably warm and the only thing was to open windows and have a fan! I wish we were told this. We were not recognized as Expedia VIP members, no perks. Communication regarding getting there via water taxi was great, and although it’s very pricey- $70 it’s definitely worth it! We used a porter for $40 and it was such a long trek (this bares no relevance to the eating- just giving info). I wanted to stay on the canal but had no view, no possible upgrade, so a little disappointed. It’s very dated, but I definitely expected that. Water runs hit which was good to a fault lol A little further back but I do feel like I got a true Venetian experience here! And paid for it.
Stayed 1 night in May 2024

10/10 Excellent

Nuria

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a magic place
Stayed 2 nights in Apr 2024

10/10 Excellent

Henri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a unique charm in staying an old palace like this. I can see why some may prefer a more modern hotel (ex: stairs are pretty steep). We loved our time there and the staff was fantastic. We were in the suite Prestige and it's incredible. A few days to remember.
Stayed 4 nights in Mar 2024

10/10 Excellent

Amy

Travelled with family
If you want the real Venetian experience, stay here! Excellent staff, rooms, food, and location. You feel like you stepped back in history the minute you enter the plaza to walk the narrow streets and path to the hotel.
Stayed 1 night in Mar 2024

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
A day before checking in, I sent the hotel a message via the Expedia booking about the best way to get there with suitcases from the train station and never received a reply. Upon arriving at the station I found a FAQ on their website saying via water taxi or ferry to Accademia and it’s just over the bridge. It forgot to mention the bridge is entirely stairs and torture to move suitcases over which would’ve changed our choice. The man who greeted us was very rude and had a rant to us (when we didn’t ask) about the restaurant staff not being around the next day. Both he and the person who moves luggage were very very snobby, judgemental and rude all trip. The male receptionist also preferred to gossip than stay at reception and I saw people collect their own stored bags and I put my keys on the hook behind the desk myself when he was busy chatting upstairs instead of being at the desk. I found this highly unsafe when bag storage is in the open and keys are left at reception with no receptionist. The breakfast buffet had very little hot food, but a wide variety of dessert snacks and pastries. We were thankful it wasn’t included since the eggs were empty and not replaced in the whole 1 hour we sat there. The room suite was very nice and we appreciated it blocked the light well. There were renovations directly outside the window early every morning, but also afternoon music sounds from next door we enjoyed. It wasn’t a modern room by any means, but it was fine.
Stayed 4 nights in Feb 2024

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it there
One of the best Hotel in Venice
Stayed 2 nights in Feb 2024

6/10 Okay

Larry

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not impressed!
The hotel was difficult to find and upon arrival we were instructed to carry our own bags up 4 flights of stairs! The actual palace was impressive because of its age and furnishings but the customer service is lacking!
Stayed 1 night in Jan 2024

10/10 Excellent

Raquel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and room was excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with great customer service

8/10 Good

Leilani

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff that checked me in was very rude!
Stayed 1 night in Sep 2023

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Rooms were not as described. Air conditioning was off the first two nights of our stay. Walls are paper thin, you can hear the people in the next room using the bathroom. Finally the mini fridge is in the bathroom on the floor next to the toilet, absolutely gross.
Stayed 3 nights in Sep 2023

10/10 Excellent

Erin

Stayed 1 night in Sep 2023

2/10 Terrible

Claudia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC not functioning on the second floor of the building, rooms are small and aged, clean overall but no outlets working, AC is not central is a split and was not working we sleep with 30 degree all night, night audit unable to offer us a fan or a fresh bottle of water and not even able to accommodate us in another room, only one room was left and he was waiting for others guest to arrive. In the morning they treated us like we would annoying them due to the AC complaint, they ruined our first day in Venice we couldn’t sleep or even open no one of the windows in the room, front desk very rude, I am fluently Italian speaker and I heard them talking about the AC situation like it was a disturb for us having us as a guest, we are paying guest, we ask at least for a fan or anything to make it trough the night and all our requests were ignored. We decided to switch hotels the next day and they were unable to offer a refund or neither a complimentary breakfast or only one apology for the inconvenience, they got annoying when we walked out and went to look for another accommodation. Do not stay here RUN away this place is not accommodating and the staff night audit staff is incompetent and extremely rude.
Stayed 3 nights in Aug 2023

2/10 Terrible

vicky

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Ants everywhere! Filthy rugs in the room. Broken stairs (and about 100 of them to get to the room!). Wi-Fi that barely worked. No A/C Staff was somewhat friendly but not all, and not helpful in rectifying terrible condition
Stayed 1 night in Aug 2023