6/10 Okay
Khrishina
Travelled with partner
30 Jul 2024
Liked: Cleanliness
The room was very clean and looked exactly like the pictures. It's more like a B&B than a hotel, as it's basically a Venetian flat that's been split into rooms - there's no reception but the owners organised for someone to meet us at the property. The breakfast is delivered to your room each morning and is very substantial. The area is quiet but an easy walk to all the main areas.
An issue that can easily be fixed - there is no storage whatsoever, which is a huge miss when the room is so large! There was a thing coming down from the ceiling to hang clothes but that was out in the open and looked a bit stupid. A small wardrobe could easily fit in the corner of the room, or change the sidetables to ones with drawers, or add a dressing table. We had to live out of our suitcase/bag, which made the room quite messy.
The worst issue we had was that air conditioning didn't go lower than 20 degrees and it was very warm in the room - the screen said the indoor temperature was 24.5 degrees and it only went down to 23! (we travelled when it was over 30 degrees outside) I told the owner about this and asked if they had a fan we could use, the response was no and that the air conditioning had always been enough. I was so disappointed in this, if a customer tells you of an issue, it should be taken seriously. We struggled to sleep because it was so warm and I expected better service than this for how much we paid for this property! For this reason, I wouldn't stay here again.
Khrishina
Stayed 3 nights in Jul 2024