Stayed at this hotel at the beginning of January 2016, when we arrived the beds hadn't been made and the bathroom had clearly not been cleaned or replenished with toilet roll. However, the staff were extremely helpful and friendly, they immediately cleaned the room up and replenished everything without a second ask. Although it says free wi-fi on expedia and even on the hotels website, wi-fi is not free and is 5 euro for 24hrs. The buffet breakfast was nice, nothing special but edible. It's in a perfect location, in walking distance of St Marcos Basilica and the Rialto bridge, which saves you a lot of transport money. The room was comfortable enough, although beware of the shower, it's either freezing cold or boiling hot and comes out as a small dribble. When we arrived and throughout our stay there was building works being done, thus waking us up early in the morning. On the bright side, the room was well kept and had a nice view. Staff were extremely helpful and VERY friendly, I can't fault them at all.