2/10 Terrible
KENNY W., Dublin, Ireland
14 Sept 2020
Disliked: Cleanliness
We definitely would NOT recommend staying at this property!
The list of things wrong with our stay is so long we don’t even know if it will all fit in the review!
1) We were lied to about the pool being open. And only notified days before our arrival and that was because we asked about check in details.
2) The entire property was extremely dirty. So upsetting to be cleaning on arrival until 2am in the morning. Even went out to buy a brand new mop & cleaning products. Contacted the owner and he seemed apologetic at the beginning.
3) After finishing cleaning we realized we had no clean bedding! Just dirty fitted sheets. Contacted owned again. He. Said the cleaning lady would be over to us shorty.
Also, the kitchen was full of old food that had to be thrown out. The refrigerator smelled so bad it had to be cleaned and left open to air out.
4) She arrived seeming apologetic again expect she blamed all on the owner. Saying he neglects to purchase and new bed linens . Saying to us he even knew the pool would be closed because of Covid and when she asked him if guests knew they had no pool he told her he didn’t care and that he would not be telling any guests. As the family before us was upset as well. Telling the owner and he said the pool was out of his control but we would have never booked his apartment if he was honest on his listing! A Vrbo issue as well!
5) The walls are very dirty and banged up. You don’t feel comfortable at all. We even cleaned the outside patio too. We moped every single day.
6) We left early so we could go stay at a hotel for our lil girl to get some time in the pool as we had to pay 43 euros for 3 of us to use a swimming pool at another hotel.
Leaving early was our choice and we understand that. The only good thing about the apartment is the location. . I only wish I could post pictures of this all here so a potential renter could see. It’s extremely upsetting to have to spend quality family time cleaning. The owner already knows we won’t be returning!