Ratings based on 82 Verified Reviews
Real reviews from guests who’ve stayed
4.6 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.3 Hotel condition
Wotif-Verified Reviews
Real reviews from guests who’ve stayed
by A verified traveller
Posted 14 Sep. 2024 on Expedia
Lovely hotel on the lakeside, very friendly and helpful staff. Thankfully had parking nearby too which helped a lot. Breakfast was really good too.
Would happily return again.
by A verified traveller
Posted 7 Sep. 2024 on Expedia
I paid a lot of money for a superior room but the room waa barely a standard room. The onky superior feature was the lake view. The kettle had to be plugged into the bathroom plug as it wouldn't fit any other socket. I had 2 paper cups for hot drinks and a couple of tea bads and 2 sugars for 3 night stay. The bed was very hard and facilities extremely basic. The room was bare and very small. For a room that should cost over £800 for 3 nights out of season that is shocking. I asked to be moved but the room they put me in was even worse. I asked for a partial refund free Expedia who did comtact the hotel for me but no partial refund was made.
by A verified traveller
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Posted 18 Aug. 2024 on HotelsNot quite up to the standard expected for the price paid. However the location was very good and staff friendly.
Had to checkout early and no facility allowed to get an early breakfast or cuppa before 7am! No facility to pay bill the evening before when tried to at 10pm
by A verified traveller
Posted 16 Aug. 2024 on Hotels
A nice hotel which needs some refurbishment.
by A verified traveller
Terrific waterfront location
Posted 13 Jun. 2024 on HotelsVery warm & helpful check-in. Easy instructions to parking lot nearby. Comfortable & clean room. Terrific waterfront location with restaurants etc in close proximity.
by A verified traveller
Posted 16 Apr. 2024 on Hotels
by A verified traveller
Great place to stay on lake Maggiore
Posted 26 Aug. 2019 on HotelsNice old style hotel with proper lobby, right across from lakefront promenade. Best value found! Very friendly staff, free gated parking! Just our front is quiet lawn area with bars and restaurants putting their chairs out at night. Loved it.
by A verified traveller
Wonderful Visit
Posted 8 Jun. 2018 on HotelsWe enjoyed our 4 day stay very much! The hotel is old fashioned in style but with all conveniences, and most comfortable. The room was spacious, we had a little balcony, the view was amazing! The staff was most helpful and kind, both in giving us directions how to get where we wanted, and assistance. We were invited to a welcome dinner on the day of arrival which was excellent. Breakfast is very good and plentiful. Would love to return again! Special thanks to Martine and Jessica, at the Front Desk
by A verified traveller
Posted 29 May 2018 on Hotels
Recommended
for Everyoneby A verified traveller
Pleasant stay in Palanza
Posted 25 Jun. 2016 on ExpediaVery convenient location by the boat departure, restaurant and easy parking. Not crowded as in Stresa.
Hotel staff very friendly, clean room, nice view of the lake from the room, and great breakfast.
Only issues were A/C not available while it was quite hot (~32 dec C) and bed mattress pretty stiff.
The experience was very pleasant overall.