8/10 Good
Diana
29 Jun 2024
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5* not now - shame
The large room with terrace that we booked at extra cost was stunning. Huge room and very large terrace with chairs, table and sun loungers. The Hotel itself was clearly built as a luxurious 5* Hotel some years ago. Unfortunately, it has declined a bit, now starting to look tatty, chairs on the terrace with wicker peeling off, cushions that have seen much better days, fake plastic wicker peeling off the table. The stunning large bathroom with bath and separate shower, plus WC enclosed with glass door gives a clue as to the original aim of the Hotel, to be 5*. However, they need to maintain these facilities to keep up that rating. So, the dripping tap did not impress. On arrival, the room was absolutely freezing, someone had set the air conditioning to way below what is now allowed by law. Took me 10 minute to try and work out how to turn the whole thing off. The Wi-Fi was good and worked on the terrace as well. We used the Spa which was fantastic, one of the best Dynamic pools I have used. The biggest disappointment was not the Hotel, but the Hotel guests-never before in a 5* Hotel have I seen idiots arriving in shorts, T-Shirts and/or Sportswear for dinner. Could not believe that the Hotel allowed this. When eating my dinner, I do not want to see an ugly male in a vest showing off all underarm hair, made me sick. Could not believe they were not turned away at the door. Very bad.
Overall, I would not stay again.
Diana
Stayed 1 night in Jun 2024
