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The Victoria Falls Hotel

5.0 star property
Victorian hotel with 4 restaurants and full-service spa

Photo gallery for The Victoria Falls Hotel

4 restaurants, international cuisine
Executive Suite (King Bed)
4 restaurants, international cuisine
Minibar, in-room safe, desk, free WiFi
Executive Suite (King Bed)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • 24/7 front desk
  • Air conditioning
The current price is NZ$1,064
includes taxes & fees
27 Feb - 28 Feb

Explore the area

Map
1, Mallet Drive, Victoria Falls
  • Victoria Falls National Park
    ‪14 min walk‬
  • Devil's Pool
    ‪2 min drive‬
  • Victoria Falls Bridge
    ‪3 min drive‬
  • Victoria Falls (VFA)
    ‪22 min drive‬

Room options

View all photos for Stables Signature Wing Double Room

Minibar, in-room safe, desk, free WiFi

Stables Signature Wing Double Room

Highlights

Air conditioning
Free cots/infant beds
TV
Ceiling fan
Shower/bath combination
Rainfall showerhead
Hairdryer
Private bathroom
  • 26.4 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite (King bed)

Deluxe Suite (King bed)

Deluxe Suite (King bed)

Highlights

Air conditioning
TV
Shower/bath combination
Rainfall showerhead
Hairdryer
Private bathroom
Bathrobes
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room | Property amenity

Premium Room

Highlights

Air conditioning
TV
Shower/bath combination
Rainfall showerhead
Hairdryer
Private bathroom
Bathrobes
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Stables Signature Wing Twin Room

Minibar, in-room safe, desk, free WiFi

Stables Signature Wing Twin Room

Highlights

Air conditioning
TV
Ceiling fan
Shower/bath combination
Rainfall showerhead
Hairdryer
Private bathroom
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite (King Bed)

Executive Suite (King Bed)

Executive Suite (King Bed)

Highlights

Air conditioning
TV
Shower/bath combination
Rainfall showerhead
Hairdryer
Private bathroom
Bathrobes
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Batoka Suite (King bed) View of Victora Falls

Batoka Suite (King bed) View of Victora Falls

Batoka Suite (King bed) View of Victora Falls

Highlights

Air conditioning
TV
Shower/bath combination
Rainfall showerhead
Hairdryer
Private bathroom
Bathrobes
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Property amenity

Classic Room

Highlights

Air conditioning
TV
Shower/bath combination
Rainfall showerhead
Hairdryer
Private bathroom
Bathrobes
Minibar
  • Sleeps 2
  • 2 Single Beds

Similar properties

Property grounds

Victoria Falls Safari Lodge

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.6 out of 5, Wonderful, (388)
The price is NZ$1,047
for 1 cabin
includes taxes & fees
8 Mar - 9 Mar
Victoria Falls Safari Lodge

About the area

Victoria Falls

A family-friendly stay in Victoria Falls awaits you at The Victoria Falls Hotel, a recipient of the prestigious Conde Nast Gold List award in 2020. Within a 20-minute stroll, you'll find Victoria Falls National Park and Victoria Falls. Highlights at this eco-friendly hotel include 4 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering can include facials and body treatments. The restaurant, Livingstone Room, serves international cuisine. Stanley's is the hotel's own bar. Business travelers can take advantage of meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. There's also the convenience of an airport shuttle. .Sights within a 30-minute walk of this Victoria Falls hotel include Devil's Pool and Victoria Falls Bridge.

What's nearby

  • Victoria Falls National Park - 14 min walk
  • Devil's Pool - 2 min drive
  • Victoria Falls Bridge - 3 min drive
  • Victoria Falls Field Museum - 4 min drive
  • Zambezi National Park - 5 min drive

Getting around

  • Victoria Falls (VFA) - 22 min drive

Restaurants

  • ‪Munali Coffee - ‬12 min drive
  • ‪The Boma - ‬6 min drive
  • ‪The Lookout Café - ‬14 min walk
  • ‪Royal Livingstone Lounge - ‬6 min drive
  • ‪Rainforest Cafe - ‬14 min walk

About this property

The Victoria Falls Hotel

Victorian hotel with 4 restaurants and full-service spa
The Victoria Falls Hotel offers its guests a full-service spa and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a library, and a terrace are also featured at the family-friendly The Victoria Falls Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this Victorian Victoria Falls hotel.

  • 1 building
  • 161 guestrooms or units
  • 2 levels
  • 4 dining venues
  • Conference rooms
  • Built in 1904
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Victoria Falls Hotel offers 161 air-conditioned accommodations with minibars and a safe. Satellite televisions are provided. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The Victoria Falls Hotel is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Jungle Junction
  • Livingstone Room
  • Stanley's
  • Stanley's Terrace

Things to do

  • Full-service spa
  • Library
  • Mini golf
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Victoria Falls Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.00 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Victoria Falls
Victoria Falls Hotel
The Victoria Falls Hotel Hotel
The Victoria Falls Hotel Victoria Falls
The Victoria Falls Hotel Hotel Victoria Falls

Frequently asked questions

What is the cancellation policy at The Victoria Falls Hotel?

The Victoria Falls Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Victoria Falls Hotel?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at The Victoria Falls Hotel on 27 Feb 2025 start from NZ$1,046.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at The Victoria Falls Hotel?

Yep, there is an onsite spa at The Victoria Falls Hotel. You'll enjoy heaps of services like facials and body treatments.

Does The Victoria Falls Hotel have a pool?

The Victoria Falls Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at The Victoria Falls Hotel?

The Victoria Falls Hotel features a full-service spa, an outdoor pool and 4 restaurants.

What makes The Victoria Falls Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at The Victoria Falls Hotel.

Is The Victoria Falls Hotel family-friendly?

You bet! With amenities such as babysitting services and on-site mini golf, as well as childcare services in the guestrooms, it's no surprise that The Victoria Falls Hotel is a hit with families.

Is there a free airport shuttle available at The Victoria Falls Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at The Victoria Falls Hotel?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Victoria Falls Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at The Victoria Falls Hotel?

No, pets and service animals are not allowed.

The Victoria Falls Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 247 out of 362 reviews
Rating 8 - Good. 73 out of 362 reviews
Rating 6 - Okay. 24 out of 362 reviews
Rating 4 - Poor. 14 out of 362 reviews
Rating 2 - Terrible. 4 out of 362 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic property.
We were really looking forward to our stay here and the hotel delivered. Our room was gorgeous with a really gorgeous aesthetic that balanced Classic and modern design. Service was really nice and staff very friendly (especially Lauren at check in). We organised transfers through the hotel; and all of them turned up perfectly on time which really impressed me. My one criticism would be the Livingstone Room, it was marketed as a very high end restaurant, and the service was lovely indeed; but the food was quite mediocre and forgettable and many of the wines were unavailable. In addition, the vegetarian option was the same as what I ate the night before on the terrace which was disappointing. Nonetheless, the history and character of this hotel was exceptional and we had a truly lovely stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 2 nights in Sep 2024

10/10 Excellent

susan, seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It feels like the hotel is trading on its former glory. The room is charged double what it’s worth. Most wines on the menu aren’t in stock, you’re harassed constantly by helicopters and street vendors, the gym is under furnished and they had no pool! That was the main reason we wanted to stay
The broken pool
Stayed 1 night in Sep 2024

10/10 Excellent

GROOVIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

marjan mir

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Over rated for the price . Condition is very outdated and worn out . Great location and view. Friendly staff however were not accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
THE Victoria Falls is exquisite ! Very luxurious old colonial hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Rhoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

christian, westlake

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Raja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location!
Stayed 3 nights in Jun 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was once probably beautiful but they have not maintained it. Our room had filthy old carpets coming up from the floor. The bathroom was possibly not dirty but so worn and stained and marked up it felt dirty. I’d say they have not replaced anything but the couches and curtains which do look new but the walls need paint the baseboards are filthy. Worst of anll we found excrement ” on the stairway going to our second floor room and it was still there as we passed it 4 times. No idea how it even got there. And the staff gives the pretense of service in some cases but doesn’t really provided . Some staff seemed to care less. I couldn’t even get change to pay taxi driver and they didn’t seem to care. The food was pretty ordinary. I really fe sad about writing this as it could be beautiful if refurbished and staff trained.
Stayed 1 night in May 2024

8/10 Good

Angela

Liked: Staff & service
A wonderful hotel with great views and a lovely team. Unfortunately it’s lost its 5 star edge since I was last there and is very much run like a 4 star. Still worth staying for the old world style.
Stayed 2 nights in May 2024

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't stay long but really appreciated the Victoria Falls Hotel for its beautiful rooms and overall facility. Great afternoon tea (delicious) and breakfast buffet. Enjoyed seeing the wildlife cavorting on their lawn. Location was perfect for visiting the falls.
Stayed 1 night in May 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful colonial style hotel with extremely friendly and helpful staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and beautiful surroundings
Beautiful iconic hotel with wonderful staff
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel and grounds, the staff was amazing and food was so good! Enjoyed the entertainment also
Stayed 3 nights in Jan 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not offer a better summary than we will be BACK. Well done it was a very special part of our holiday
Stayed 2 nights in Jan 2024

10/10 Excellent

Anthony

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful British colonial era property. Staff is fantastic. I would stay here again. If you need a hotel to see Victoria Falls, this IS the place to stay.
Stayed 3 nights in Jan 2024

8/10 Good

Brenda, Calimesa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location, location, location!!! Perfect location for the falls. Great buffet and dinner show. Nostalgia everywhere. You feel you have gone back in time. Downside: the hotel needs some updating, but the lack of tourism during COVID hurt all the hotels in the area. Still beautiful location and hotel.
Stayed 3 nights in Jan 2024

6/10 Okay

Connie, Rapid City

Travelled with family
Liked: Property conditions & facilities
We book the Vic Falls hotel fir a big if luxury at the end of our trip. To be honest, it was just ok. While it’s a beautifully maintained historic hotel, we paid a fortune for average service. Little things like the mini bar & water/coffee weren’t restocked during our stay. The food was very average. We had a much more luxurious stay at Ilala Lodge across the road at the start of the trip with fabulous food and service. Save your money by booking elsewhere and go to Vic Falls hotel for high tea.
Stayed 2 nights in Aug 2023