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elaya hotel vienna city west

4.0 star property
Hotel with a 24-hour front desk, a short walk to Mariahilfer Street

Photo gallery for elaya hotel vienna city west

Standard Single Room
Exterior
Exterior
Exterior
Daily buffet breakfast (EUR 16 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
Webgasse 23, Vienna, Vienna, 1060
  • Naschmarkt
    ‪15 min walk‬
  • Vienna State Opera
    ‪5 min drive‬
  • Hofburg Imperial Palace
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪36 min drive‬

Room options

View all photos for Family Room

Family Room

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Triple Room

Triple Room

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

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About the area

Vienna

At elaya hotel vienna city west you'll be within just a 15-minute stroll of popular places like Mariahilfer Street and Naschmarkt. Highlights at this hotel include free in-room WiFi. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and a terrace. Other amenities include coffee/tea in a common area and free use of bicycles. Each morning buffet breakfast is served between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Within a 30-minute walk of this 4-property class Mariahilf hotel, attractions include Vienna State Opera and Wiener Stadthalle.

What's nearby

  • Naschmarkt - 15 min walk - 1.3 km
  • Vienna State Opera - 5 min drive - 2.9 km
  • Vienna Christmas Market - 6 min drive - 3.7 km
  • Schönbrunn Palace - 6 min drive - 3.5 km
  • Hofburg Imperial Palace - 6 min drive - 2.8 km

Getting around

  • Zieglergasse U-Bahn - 5 min walk
  • Vienna (XWW-Vienna West Train Station) - 10 min walk
  • Vienna International Airport (VIE) - 36 min drive

Restaurants

  • ‪Thai Isaan Kitchen - ‬4 min walk
  • ‪Cafe Jelinek - ‬5 min walk
  • ‪Shabu Shabu - ‬3 min walk
  • ‪Gastwirtschaft Steman - ‬5 min walk
  • ‪Nam Nam - ‬3 min walk

About this property

elaya hotel vienna city west

Hotel with a 24-hour front desk, a short walk to Mariahilfer Street
As a guest of elaya hotel vienna city west , you'll find a terrace, multilingual staff, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly elaya hotel vienna city west also features a garden, coffee/tea in common area, and a lift. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 93 guestrooms or units
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Computer for guest use
  • Lift
  • No smoking on site
Elaya hotel vienna city west offers 93 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

Bosnian, Croatian, English, German, Macedonian, Serbian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 19 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 16 per person
  • Coffee and tea in common areas

Things to do

  • Free bicycle rentals

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Airport shuttle fee: EUR 50.00 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 19.00 per night
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel 1060
Arthotel ANA Boutique Six Vienna

Frequently asked questions

What is the cancellation policy at elaya hotel vienna city west ?

Elaya hotel vienna city west offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at elaya hotel vienna city west ?

Yep, elaya hotel vienna city west has a covered self car park for EUR 19.00 per night. Onsite parking is limited.

Is elaya hotel vienna city west family-friendly?

You bet! With amenities such as free bike rentals, as well as free infant beds in the guestrooms, it's no surprise that elaya hotel vienna city west is a hit with families.

Does elaya hotel vienna city west serve breakfast?

Sure does, buffet breakfast is on offer daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at elaya hotel vienna city west ?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

What time are check-in & check-out at elaya hotel vienna city west ?

Check-in begins at 3:30 PM. Check-out time is noon.

Are pets allowed at elaya hotel vienna city west ?

Furry friends are welcome at elaya hotel vienna city west , with food and water bowls on offer. Just so you know, there's a limit of one pet.

elaya hotel vienna city west Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 172 out of 506 reviews
Rating 8 - Good. 241 out of 506 reviews
Rating 6 - Okay. 68 out of 506 reviews
Rating 4 - Poor. 16 out of 506 reviews
Rating 2 - Terrible. 9 out of 506 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ohad

Stayed 1 night in Dec 2024

10/10 Excellent

Jilei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the front desk guy in midnight is super nice and supportive
Stayed 1 night in Dec 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

8/10 Good

Ka Fung

Liked: Staff & service, amenities
Our superior bedroom had hugh bed and very comfortable to sleep on. Quiet location and local supermarket "Billa" is within 5 minutes walk. Walking distance to underground. But the room carpet is disgusting with lots of stain and greasy around dressing table. Luckily I bought a pair fitflop to walk around. The shower head is broken, riser can't adjust the height. The most disappointed is breakfast bar. We had Sunday leftover fresh fruit because pineapple and apple turned brown. Cucumber was dry. Not enough mini bread or crossiants but the waitress was friendly and helpful. She told the kitchen staff and cooked more at 9:30am. All the cakes were dry on Monday and Tuesday. Wednesday served the same food but more quantity because they had a large group came in. Definite not worth £16 breakfast. We felt they are on tight budget and not many option to choose. Only served 1 choice of slice bread. Not fresh juice, they are cheap squash. All cakes are not honemade. No English tea in restaurant, no decaffeinated coffee or non dairy milk option. No kettle in the bedroom.
Stayed 3 nights in Sep 2024

6/10 Okay

Theodore

Liked: Cleanliness
Disliked: Staff & service
This place was average in all respects. Clean enough, but stains on the carpet and scuffed up walls, places where a picture had obviously fallen Etc. Nothing to turn me away but was obviously steadily declining from neglect over time and lack of upkeep. The room was ok, bathroom was cramped but the room itself was larger than you’d expect from an eu hotel. There was only one English channel on the tv - sky news, but you’re not coming to Vienna to watch tv. I paid for breakfast included and when checking in they said as much, but the next morning I was not on the list and had to pay for a dismal breakfast. Save yourself and don’t pay for breakfast here, plenty of cafes within a few blocks that have much better food. I disputed this charge when checking out and the clerk was very uncooperative. Left a very bad impression as I checked out, this review would probably have been a lot better if they’d waived the charges. Location is ok, there are restaurants and cafes around, and a main shopping street a couple blocks up you can follow to the main tourist area, about a 25 minute walk. Overall this is a passable hotel at an ok price, but I’d expected a bit better.
Stayed 2 nights in Sep 2024

8/10 Good

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Stefano

Disliked: Cleanliness, staff & service, property conditions & facilities
A 3-star stay in a different hotel
We stayed in what seemed to be a different building from the "real" hotel elaya, we had to take a corridor to the back of the building for a lift to our room. The room was branded with another hotel name, clearly a 3-star hotel given the condition of the furniture, lack of amenities and the poor service (2 days wait for an iron). Breakfast buffet okay but not many choiches,
Stayed 3 nights in Aug 2024

4/10 Poor

Marina

Liked: Cleanliness
Disliked: Staff & service
The rooms are modern and very clean. However, service was almost non-existent. Staff constantly sitting in the courtyard smoking rather than assisting guests. Coffee station in the foyer out of order and judging from the sign, it has been non functional for a long time.
Stayed 2 nights in Aug 2024

10/10 Excellent

devi

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay
Stayed 1 night in Jul 2024

8/10 Good

Ka Pong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Bohdan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Stayed 2 nights in Mar 2024

8/10 Good

Charles, Huntington Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place and service. Room needs better soundproofing and more English language TV programs, however.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sheri

Stayed 3 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable safe lodging with helpful staff
Reception staff were very helpful and patient with any and all questions I had. Daily housekeeping was reliable. The free coffee machine was a welcome respite as well as the tea packets. Location is convenient to a subway stop and area is very safe.
Stayed 4 nights in May 2023

6/10 Okay

REUVEN

Liked: Cleanliness, staff & service, room comfort
nice stay. problems at shower
Stayed 6 nights in Dec 2022

10/10 Excellent

KWANG MUK

Stayed 1 night in Nov 2022

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great! Clean, minimalist and reasonably priced. Perfect for a few days in Vienna for someone travelling light.

10/10 Excellent

Eric, Phoenix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff close to train subway and shopping
Stayed 7 nights in Oct 2022

10/10 Excellent

Cherrelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in Vienna.
Stayed 14 nights in Oct 2022

6/10 Okay

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean with a modern bathroom and great wifi. My main issue was that although it is stated that the room is airconditioned, the air-conditioning was in fact turned off. When I asked about this I was told that it was because summer was over, despite it being a warm Autumn. The personnel at reception where able to find a fan for me but it would not work, I informed of this the following day, they got me another fan which also did not work! I tolerated the stay with the windows open, but the noses from the street is considerable. Luckily I had early morning appointments so the noise acted as an alarm clock. Although everything else about the hotel was good, I believe the switched off air-conditioning system constitutes false advertising.
Stayed 5 nights in Oct 2022

6/10 Okay

Grisel

Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel looks nice but the carpet was too dirty and not a good location, it was far from center
Stayed 3 nights in Oct 2022

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Very friendly staff. Fab coffee machine. Bathroom a bit dated however.
Stayed 5 nights in Oct 2022