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Graben Hotel

4.0 star property
Hotel with a 24-hour front desk, steps from Jüdisches Museum

Photo gallery for Graben Hotel

Front of property
Lunch, dinner served; Italian cuisine, al fresco dining
Premium bedding, minibar, in-room safe, individually decorated
Lobby sitting area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
The current price is NZ$306
includes taxes & fees
5 Mar - 6 Mar

Explore the area

Map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Stephansplatz
    ‪2 min walk‬
  • Hofburg Imperial Palace
    ‪3 min walk‬
  • St. Stephen's Cathedral
    ‪3 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪35 min drive‬

Room options

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2013
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2013
Premium bedding
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

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4.5 out of 5, Wonderful, (1004)
The price is NZ$392
for 1 room
includes taxes & fees
18 Mar - 19 Mar
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About the area

Vienna

Graben Hotel puts you in the heart of Vienna, within steps of Plague Column and Jüdisches Museum. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Trattoria Santo Stefano, serves Italian cuisine and is open for lunch and dinner. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a short walk of this 4-property class Innere Stadt hotel include Stephansplatz and Haas Haus.

What's nearby

  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • St. Stephen's Cathedral - 3 min walk - 0.3 km
  • Spanish Riding School - 4 min walk - 0.4 km
  • Vienna State Opera - 9 min walk - 0.8 km

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Cafe de l'Europe - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Espresso Segafredo - ‬1 min walk
  • ‪Café Hawelka - ‬1 min walk

About this property

Graben Hotel

Hotel with a 24-hour front desk, steps from Jüdisches Museum
There's a restaurant on site. Public spaces have free WiFi. A business centre, a meeting room, and limo/town car service are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. An airport shuttle (available on request) and a train station pick-up service are available for a fee. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Graben Hotel. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 52 guestrooms or units
  • 7 levels
  • 431 sq ft of conference space
  • 40 sq. m of conference space
  • Built in 1918
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Graben Hotel offers 52 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English, French, German, Italian, Portuguese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 39 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 30 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 39 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Frequently asked questions

What is the cancellation policy at Graben Hotel?

Graben Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Graben Hotel?

As of 4 Mar 2025, prices found for a 1-night stay for 2 adults at Graben Hotel on 5 Mar 2025 start from NZ$305.81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Graben Hotel?

Yep, Graben Hotel has a self car park for EUR 39 per day.

What makes Graben Hotel a romantic place to stay?

Al fresco dining, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Graben Hotel.

Is there a free airport shuttle available at Graben Hotel?

No, but there's an airport shuttle that runs from 6:00 AM - 11:00 PM on request for a fee.

Is there a bar or restaurant at Graben Hotel?

Yep, you can grab a meal at Graben Hotel's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Graben Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Graben Hotel?

Cats and dogs are welcome at Graben Hotel, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Graben Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 1000 reviews
Rating 8 - Good. 394 out of 1000 reviews
Rating 6 - Okay. 76 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 12 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location! Great hotel!
So centrally located! And the hotel restaurant was amazing! A shout out to Sunshine! She greets you every morning with the biggest smile and such efficiency. Rage remember how you like your coffee and it’s at your table before you know it!
Stayed 5 nights in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Nabid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the hotel is located right in a heart of everything, it feels very private and quiet. I was travelling by myself and chose the smallest room. But it was big enough and very comfortable with everything that I needed. My stay included breakfast which was excellent! Huge variety and delicious. The staff was beyound friendly. They even packed me a breakfast "to go" on a day of departure since I was leaving very early. If I travel to Vienna again, this will be my stay again.
Stayed 6 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that i did not like.
Stayed 3 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 10 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Oct 2024

8/10 Good

Sanae, Long Beach

Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Arnold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its location was outstanding. The staff were courteous, helpful, and professional
Stayed 6 nights in Oct 2024

8/10 Good

Miranda

Stayed 3 nights in Oct 2024

10/10 Excellent

LARREL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Built in the 1900's it is one of the oldest building. Very clean, excellent staff. Walking distance to all the tourist attractions. Heart of the Vienna!
Stayed 1 night in Oct 2024

8/10 Good

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Sep 2024

10/10 Excellent

Roger

I was at the Hotel Graben in Vienna for four days. The location just off St Stephen’s Square was extraordinary and access to the many museums within walking distance was very convenient.
Stayed 4 nights in Sep 2024

8/10 Good

Luis E

Liked: Cleanliness, staff & service, property conditions & facilities
Near Everything in Vienna
Excellent location. Excellent staff. Room small with limited space for luggage. Parking far away. The 4 stars probably too much, but I would come back due to the other advantages.
Stayed 3 nights in Sep 2024

8/10 Good

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is centrally located near most of the sites. Central Vienna is very walkable and safe. Lots of shopping and restaurants to enjoy. Most of the staff were helpful with a few exceptions but we learned not all Viennese are personable sometimes when asking for directions or questions we felt as if we were bothering them. But one would think in the hospitality business they would try to step it up. But it wouldn’t stop me from staying there again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful place. Located near the Stephansplatz with easy access to Viennas amazing subway system. Quiet at night so sleep is possible. Friendliest staff with the best breakfast buffet I’ve had (and I always look for hotels with an included breakfast). Great restaurant at night also. Hotel definitely improved my stay
Stayed 8 nights in Sep 2024

10/10 Excellent

John

Liked: Staff & service
Stayed 5 nights in Sep 2024

8/10 Good

Gary

Liked: Cleanliness, amenities
A/C did not cool off room at all. Terribly hot all the time. We had to open windows and it was very noisy
Stayed 2 nights in Sep 2024

8/10 Good

JENNY

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff and good for the budget!
Stayed 5 nights in Aug 2024

8/10 Good

Keith

Stayed 3 nights in Aug 2024

6/10 Okay

Tomasz

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel outdated.tiny rooms.great location
Stayed 1 night in Jul 2024

10/10 Excellent

John Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A traditional Hotel right in the heart of Vienna. Very friendly atmosphere and attentive staff.
Stayed 7 nights in Aug 2024