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Mercure Wien City

4.0 star property
Riverwalk Vienna hotel in Leopoldstadt with a 24-hour front desk
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mercure Wien City

Exterior
Exterior
Arcade
Privilege, Room, 1 Queen Bed
Reception

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Air conditioning
The price is NZ$209
includes taxes & fees
12 Jan - 13 Jan 2025

Explore the area

Map
Hollandstrasse 3, Vienna, Vienna, 1020
  • Schwedenplatz
    5 min walk
  • WurstBotschaft
    2 min walk
  • Salztorbrücke Tram Stop
    3 min walk
  • Vienna (VIE-Vienna Intl.)
    20 min drive

Room options

View all photos for Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Privilege, Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free minibar items
HDTV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
Hairdryer
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room (King Size or 2 Single Size Beds)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room (King Size or 2 Single Size Beds)

Highlights

Air conditioning
Heating
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Sofa bed - single
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room, 1 Double Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, View

Highlights

Air conditioning
Heating
HDTV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (244)
The price is NZ$251
for 1 room
includes taxes & fees
10 Jan - 11 Jan
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About the area

Vienna

Mercure Wien City places you in the centre of Vienna, within a short 5-minute stroll of Karmeliter Market and Vienna Crime Museum. Highlights at this hotel include in-room free WiFi and LCD TVs. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Added amenities include a snack bar/deli, multilingual staff and luggage storage. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 4-property class Leopoldstadt hotel include Schwedenplatz and St. Ruprecht's Church.

What's nearby

  • St. Stephen's Cathedral - 11 min walk
  • Stephansplatz - 11 min walk
  • Hofburg Imperial Palace - 14 min walk
  • Prater - 3 min drive
  • Vienna State Opera - 4 min drive

Getting around

  • Salztorbrücke Tram Stop - 3 min walk
  • Vienna Mitte Station - 19 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Adria - ‬2 min walk
  • ‪Budapest Bagel Vienna - ‬3 min walk
  • ‪Taste! - ‬2 min walk
  • ‪Minze Vietnamese Kitchen - ‬2 min walk
  • ‪ZWE - ‬3 min walk

About this property

Mercure Wien City

Riverwalk Vienna hotel in Leopoldstadt with a 24-hour front desk
There's a snack bar/deli on site. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Mercure Wien City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vienna hotel is smoke free.

  • 123 guestrooms or units
  • 7 levels
  • Built in 1992
  • Deli
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
Mercure Wien City offers 123 accommodations with laptop-compatible safes and a hairdryer. LCD televisions come with digital channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Hungarian, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 25 for adults and EUR 25 for children
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • On the riverwalk

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 59

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Self-parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash.
    Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Mercure City
Mercure City Wien
Mercure Wien
Mercure Wien City
Mercure Wien City Hotel
Mercure Wien City Hotel Vienna
Mercure Wien City Vienna
Wien Mercure
Wien Mercure City
Mercure Hotel Vienna
Mercure Hotel Wien City
Mercure Wien City Hotel
Mercure Wien City Vienna
Mercure Wien City Hotel Vienna

Frequently asked questions

What is the cancellation policy at Mercure Wien City?

Mercure Wien City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Wien City?

As of 27 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Wien City on 12 Jan 2025 start from NZ$208.91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Wien City?

Yep, Mercure Wien City has a self car park for EUR 25 per day. Onsite parking is limited.

Does Mercure Wien City serve breakfast?

Yeah, buffet breakfast is offered weekdays from 6:30 AM to 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Mercure Wien City?

No, Mercure Wien City does not offer an airport shuttle service.

What time are check-in & check-out at Mercure Wien City?

Check-in begins at 3:00 PM. Check-out time is noon.

Mercure Wien City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 66 reviews" "
Rating 8 - Good. 31 out of 66 reviews" "
Rating 6 - Okay. 6 out of 66 reviews" "
Rating 4 - Poor. 1 out of 66 reviews" "
Rating 2 - Terrible. 1 out of 66 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mark, Kingston

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The front desk staff were very friendly and helpful. The hotel is close to everything. The only challenge was the cleaning staff would open the door while knocking, you would not get a chance to respond. The room had no do not disturb sign so we had to request one from front desk.
Stayed 5 nights in Sep 2024

8/10 Good

LUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were 4 days at this hotel, Excellent service, basic amenities, but overall, we were very satisfied. Breakfast buffet, was pretty good, we liked the option to make our own fresh fruit/ veggies juice.
Stayed 4 nights in Sep 2024

6/10 Okay

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The location was great and the room was nice and spacious. However l, the room had a weird odor and the a/c didn’t seem to work well at all the room got extremely hot at night.
Stayed 3 nights in Aug 2024

6/10 Okay

Amir

Travelled with family
No good no bad
Stayed 4 nights in Aug 2024

10/10 Excellent

Binita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean and practical. Breakfast was expensive but plenty other options outside the hotel within walking distance.
Stayed 4 nights in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice Vienna
Nice option very near the centre
Stayed 3 nights in Jul 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Ara

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Luis, Guatemala

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent location
Stayed 4 nights in Jun 2024

10/10 Excellent

Ashley

Stayed 3 nights in Jun 2024

10/10 Excellent

Elvis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three nights stay, comfy room, nice central location. Staff friendly and helpful. The only wish would be to have more/a better storage space for clothes.
Stayed 3 nights in Jun 2024

8/10 Good

Karen

Stayed 3 nights in May 2024

10/10 Excellent

Seyed Mohammad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly. Breakfast was expensive.
Stayed 5 nights in Mar 2024

8/10 Good

Jennifer

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very lovely hotel. Decor looks fab. Staff very welcoming and friendly. Breakfast was enjoyable, calm and spacious. The only downside is no bar just a vending machine.
Stayed 3 nights in Mar 2024

8/10 Good

JUAN MANUEL

Liked: Cleanliness, staff & service, property conditions & facilities
El lugar donde está el hotel es conveniente por su accesibilidad y ubicación pero carece de lugares cercanos para comer.
Stayed 3 nights in Sep 2024

8/10 Good

herbert tjam-gie Lieuw a

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in a quiet street nearby the underground and city center around 5 -10 minutes by foot
Stayed 3 nights in Sep 2024

8/10 Good

Monica Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Fábio Augusto

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Andreas, Berlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel liegt sehr gut und alles ist zu Fuß erreichbar. Das Personal war immer sehr freundlich
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Cedric

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bastante mal estado
Mal estado en todo el hotel. Tetcho baño roto. 1 assensor muy lento por todo el hotel. Desayuno a precio 4 estrella.
Stayed 2 nights in Jul 2024

6/10 Okay

Murugu

Travelled with family
Liked: Staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Kadir

Travelled with family
Liked: Property conditions & facilities, room comfort
mercure
otel genel olarak iyi konum güzel asansörün iyileştirilmesi gerek resepsiyondaki celal bey çok ilgiliydi kendisine çok çok teşekkür ederiz
Stayed 4 nights in Jul 2024

8/10 Good

Päivi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellin henkilökunta erittäin ystävällinen ja hotellin sijainti hyvä.
Stayed 3 nights in Jul 2024

10/10 Excellent

Arturo, Los Mochis

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena estadía el personal muy amable ,cerca de la plaza de San Esteban y buen desayuno.
Stayed 4 nights in Jul 2024