2/10 Terrible
Carter
Travelled with group
8 Jun 2024
Disliked: Staff & service
Absolutely terrible. Lack of communication from the staff and we were kicked out of our room due to “an overbooking issue” they did move us to a room across the city but much more out of the way of everything downtown. Definitely not the same location we had paid for. Staff was rude and refused to return calls or texts in a timely manner especially when it came to check in information. I would highly recommend staying here! That is if you wish to have the most complicated, stress-inducing, frustrating, disrespectful, god-forsaken stay of your entire life. My uncle had a more comfortable stay in a hole in the ground during desert storm. Wouldn’t send my worst enemy to this hotel. We had paid extra for a late checkout yet were still pushed and rushed out of our room 30 minutes before checkout. I had to answer the door in my thong to be welcomed by a man smoking a cigarette in my face telling me we had 10 minutes to evacuate the room for cleaning. Not sure what they could’ve possibly been in such a rush to clean. Perhaps the noticeable smell of mold in the walls? This was the most on top of things they had been throughout the entire stay. Wouldn’t be surprised if there was a dismembered corpse in the walls. I believe there would be better vacation accommodations on the back side of satans taint. At this point, only God may be able to forgive the heinous acts this hotel put us through. I will pray for you. Thank you and goodnight.
Carter
Stayed 2 nights in Jun 2024
