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SMARTments business Wien Hauptbahnhof

3.0 star property
Eco-certified aparthotel in Vienna

Photo gallery for SMARTments business Wien Hauptbahnhof

Lobby
Lobby
Studio XL
Apartment | Living area
32-inch flat-screen TV with satellite channels, Smart TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free WiFi
The current price is NZ$200
includes taxes & fees
4 May - 5 May

Explore the area

Map
Gertrude-Fröhlich-Sandner-Straße 15, Vienna, Vienna, 1100
  • Belvedere
    ‪8 min walk‬
  • Vienna State Opera
    ‪4 min drive‬
  • St. Stephen's Cathedral
    ‪6 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio

Blackout curtains, soundproofing, iron/ironing board, free WiFi

Studio

Highlights

Soundproofed
Heating
Kitchen
Fridge
Dishwasher
Smart TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Twin

32-inch flat-screen TV with satellite channels, Smart TV

Studio Twin

Highlights

Soundproofed
Heating
Kitchen
Fridge
Dishwasher
Smart TV
Blackout curtains
Hairdryer
  • 22 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio XL

Studio XL | Living area

Studio XL

Highlights

Soundproofed
Heating
Kitchen
Fridge
Dishwasher
Smart TV
Blackout curtains
Hairdryer
  • 28 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Vienna

At SMARTments business Wien Hauptbahnhof you'll be 2.4 km (1.5 mi) from Vienna State Opera and 2.7 km (1.7 mi) from Hofburg Imperial Palace. Highlights at this eco-friendly aparthotel include in-room kitchens, free WiFi and Smart TVs. .Each apartment is soundproofed and features a flat-screen TV, a hairdryer and a wardrobe or cupboard. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a stovetop. Weekly housekeeping is available. .This smoke-free aparthotel offers free WiFi in public areas, express check-in and express check-out. Other amenities include coffee/tea in a common area, a front desk safe and a water dispenser. .Attractions within a 10-minute walk of this 3-property class Favoriten aparthotel include Belvedere and within 30 minutes you'll find Naschmarkt.
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What's nearby

  • Belvedere - 8 min walk - 0.8 km
  • Naschmarkt - 4 min drive - 2.4 km
  • Vienna State Opera - 4 min drive - 2.6 km
  • Hofburg Imperial Palace - 5 min drive - 3.1 km
  • St. Stephen's Cathedral - 6 min drive - 3.8 km

Getting around

  • Vienna Central Station - 2 min walk
  • Alfred-Adler-Straße Tram Stop - 5 min walk
  • Vienna International Airport (VIE) - 24 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Leberkas-Pepi - ‬2 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Heberer - ‬2 min walk
  • ‪Green Express - ‬2 min walk

About this property

SMARTments business Wien Hauptbahnhof

Eco-certified aparthotel in Vienna
As a guest of SMARTments business Wien Hauptbahnhof, you'll find a vending machine, coffee/tea in common area, and express check-in. WiFi is free in public spaces. The eco-certified SMARTments business Wien Hauptbahnhof also features express check-out, a front desk safe, and a lift.

This 3-star Vienna aparthotel is smoke free.

  • 162 guestrooms or units
  • Built in 2017
  • Coffee in lobby
  • Express check-in
  • Express check-out
  • Front desk safe
  • Lift
  • No smoking on site
  • Water dispenser
SMARTments business Wien Hauptbahnhof offers 162 accommodations with a hairdryer and blackout curtains. Accommodation at this 3-star aparthotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

This Vienna aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with satellite channels. Housekeeping is offered on a weekly basis and an iron/ironing board can be requested. Housekeeping is provided on a limited basis.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, German

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator
  • Toaster
  • Water dispenser

Dining

  • Coffee and tea in common areas

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch Smart TV with satellite channels

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Safe at front desk
  • Vending machine

Location highlights

  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 162 units
  • Built in 2017
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Soundproofing
  • Water dispenser
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Tuesday - Tuesday (11:00 AM - 7:00 PM)
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Guests are recommended to download the property's Hotelbird mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. The property is professionally cleaned.

We should mention

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

SMARTments business Wien Hauptbahnhof Aparthotel Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Haup
SMARTments business Wien Hauptbahnhof Vienna
SMARTments business Wien Hauptbahnhof Aparthotel
SMARTments business Wien Hauptbahnhof Aparthotel Vienna

Frequently asked questions

What is the cancellation policy at SMARTments business Wien Hauptbahnhof?

SMARTments business Wien Hauptbahnhof offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at SMARTments business Wien Hauptbahnhof?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at SMARTments business Wien Hauptbahnhof on 4 May 2025 start from NZ$200.36, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at SMARTments business Wien Hauptbahnhof?

No, SMARTments business Wien Hauptbahnhof does not offer an airport shuttle service.

What time are check-in & check-out at SMARTments business Wien Hauptbahnhof?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at SMARTments business Wien Hauptbahnhof?

No, pets are not allowed.

SMARTments business Wien Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 572 out of 1164 reviews
Rating 8 - Good. 410 out of 1164 reviews
Rating 6 - Okay. 112 out of 1164 reviews
Rating 4 - Poor. 34 out of 1164 reviews
Rating 2 - Terrible. 36 out of 1164 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Bradley

Business traveller
Disliked: Cleanliness
Humanless front desk relies on glitchy beta software - with no real person backup. Intriguing concept, but they need working software or real humans.
Stayed 1 night in Jan 2025

8/10 Good

Jennie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Only once did we see an employee sitting behind the front desk. No one was around when we needed them. If you need to check out of a hotel elsewhere in the city and then move over to Smartments, your luggage might just have to sit unattended in the lobby if you can’t reach anyone on the phone. I won’t stay here again due to the limited hours of expected front desk availability, let alone the actual nearly non-existent availability of hotel staff.
Stayed 7 nights in Dec 2024

6/10 Okay

Nino

Stayed 11 nights in Dec 2024

10/10 Excellent

Yi Xuan

Liked: Cleanliness, amenities, property conditions & facilities
Decent location, as described. Fuss-free check-in.
Stayed 1 night in Dec 2024

10/10 Excellent

Liliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well equiped kitchen and cleaning supplies. Super close by a big train hub.
Stayed 8 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, property conditions & facilities
Great value and an ideal location. We were pleasantly surprised.
Stayed 1 night in Dec 2024

6/10 Okay

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I was so disappointed at this experience. It was new to me the no contact check in and it’s basically everting contactless. We had questions and request and had to wait for the next day to receive answers. However the place itself is at an amazing location. Great access to trains and buses.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Felix at reception was very helpful
Stayed 1 night in Nov 2024

8/10 Good

Justin

Nice room, nice shower. Chose this hotel for its closeness to HBF.
Stayed 2 nights in Nov 2024

8/10 Good

Daniel Marius

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Sarah

Liked: Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Geoffrey D

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Erika

Liked: Cleanliness

Good location with unfriendly staff.

Not very kind staff…I called the day before to ask if they offered luggage storage and they said yes, when I showed up lady in front desk said they didn’t.. I told her I had called before so she made me fill a form however I had to leave suitcase outside at lobby…I decided just to wait. She told me to come back at 2 but no one was at front desk so had to wait until someone showed up to finally get the room. Clean and close to train station.
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, property conditions & facilities
Ubicación limpieza prácticidad
Stayed 5 nights in Oct 2024

10/10 Excellent

Khaled

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was very beautiful place.
Stayed 5 nights in Oct 2024

10/10 Excellent

IAN ROBERT

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great setup. Love the easy contactless check in system. We arrived at 3am so it was great to be able to seamlessly pick up our room key. Room was very clean. It's basically a mini apartment. Cutlery etc. is provided. Nice and quiet. Only slight gripe is that it was evident homeless or chancers were sleeping in the lobby. Plus the automatic main entrance door was broken. Once you're in your room though it's perfect. Great location. 2 minute walk to the main station.
Stayed 2 nights in Oct 2024

8/10 Good

Narelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the central station in Vienna. Hugeee coffee maker but no kettle. Very clean and compact studio. Good value for money
Stayed 2 nights in Oct 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Safe, central, welcoming👍
Stayed 9 nights in Sep 2024

8/10 Good

Rami

Liked: Cleanliness, property conditions & facilities
near main station, clean & comfortable bed
Stayed 8 nights in Sep 2024

10/10 Excellent

Aniket

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, close to the railways station and the host is approchable
Stayed 1 night in Oct 2024

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great and helpful staff
Stayed 1 night in Sep 2024

6/10 Okay

Marta

Liked: Amenities, room comfort
The room is very basic and clean. Check in was smooth and easy despite being all self service. However on the last day i noticed bugs in the bathroom and I question the safety of the all self-service entrance to the hotel. When i was coming back late at night, some people were hanging out outside the main door. Once i opened the door they snuck in behind me. They stayed in in the lobby area but technically nothing or noone would stop them from following me into my room… so i’d give zero stars for safety unfortunately.
Stayed 2 nights in Sep 2024

10/10 Excellent

Doris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
A decent stay and Smartment met my needs for my 8 days business trip in Vienna. It is convenient as it is near to the main train station. Checking in and out of Smartment was easy and fuss free as instructions were clear.
Stayed 8 nights in Sep 2024

10/10 Excellent

Xiaojian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient. We liked the kitchenette.
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The self-check in process is easy and they send the instructions well ahead of time. The room was clean and had everything you need for a short stay. The bathroom is spacious and the shower had good temperature control and pressure. The kitchenette is equipped with a microwave, stove, dishwasher and fridge. Crockery and utensils are provided.
Stayed 1 night in Sep 2024