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Crowne Plaza Vientiane, an IHG Hotel

5.0 star property
Luxury hotel with 2 restaurants and full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Vientiane, an IHG Hotel

2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Garden
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas
2 restaurants, breakfast, lunch, dinner served; Spanish cuisine
Outdoor pool, open 7:00 AM to 9:00 PM, free pool cabanas, pool umbrellas

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Parking included
    Parking included
  • Gym
    Gym
The price is NZ$204
includes taxes & fees
30 Nov - 1 Dec

Explore the area

Map
Samsenthai Road Chanthabouly District, Vientiane, 01000
  • Chao Fa Ngum Statue
    3 min walk
  • Ban Anou Night Market
    15 min walk
  • Mekong Riverside Park
    18 min walk
  • Vientiane (VTE-Wattay Intl.)
    9 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible Bathtub (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Accessible Bathtub (Top Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Pool View

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Pool View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible Bathtub

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Pool View

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Business Lounge Access, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Business Lounge Access, Pool View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed (Top Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Dining table
Flat-screen TV
  • 105 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Top Floor)

Presidential Suite, 1 King Bed (Top Floor)

Presidential Suite, 1 King Bed (Top Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Dining table
Flat-screen TV
  • 140 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Top Floor)

Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed (Top Floor)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 King Bed, Pool View (Top Floor)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
Dining table
Flat-screen TV
Premium bedding
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Business Room, 1 King Bed, Business Lounge Access

Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed, Business Lounge Access

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Business Lounge Access, Pool View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Business Lounge Access, Pool View

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, Business Lounge Access (Top Floor)

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Business Lounge Access (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Pool View (Top Floor)

Premium bedding, minibar, in-room safe, desk

Room, 2 Single Beds, Pool View (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, Pool View (Top Floor)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool View (Top Floor)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Bathrobes
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property
Eastin Hotel Vientiane
Pool
Breakfast included
Parking included
Free WiFi
4.6 out of 5, Wonderful, (132)
The price is NZ$140
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Eastin Hotel Vientiane

About the area

Vientiane

A luxury stay in the heart of Vientiane awaits you at Crowne Plaza Vientiane, an IHG Hotel. Within steps you'll find Chao Fa Ngum Statue and Lao National History Museum within a 10-minute stroll. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A day of pampering at Senses can include deep-tissue massages, Thai massages and detox wraps along with reflexology and mani/pedis. The restaurant, Mosaic, is open for breakfast, lunch and dinner. The Link is the hotel's own tapas bar, serving drinks along with lunch and dinner. Enjoy the 24-hour gym, sauna, free pool cabanas and pool loungers. 8439 square feet (784 square metres) of event facilities include 11 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Plus you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning full breakfast is served between 6 AM and 10:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Vientiane hotel, you'll be 20.3 km (12.6 mi) from Thai-Laos Friendship Bridge.

What's nearby

  • Ban Anou Night Market - 15 min walk - 1.3 km
  • Mekong Riverside Park - 18 min walk - 1.6 km
  • Talat Sao - 3 min drive - 2.7 km
  • Laos National Stadium - 3 min drive - 2.3 km
  • Patuxay - 3 min drive - 3.5 km

Getting around

  • Nong Khai Na Tha Station - 33 min drive
  • Vientiane (VTE-Wattay Intl.) - 9 min drive

Restaurants

  • ‪Pho Vientiane - ‬8 min walk
  • ‪Elephant Lounge - ‬2 min walk
  • ‪Roungnapha NaemNeuang - ‬6 min walk
  • ‪Pizza Da Roby - ‬7 min walk
  • ‪ຕຳມົ້ວ Tummour - ‬9 min walk

About this property

Crowne Plaza Vientiane, an IHG Hotel

Luxury hotel with 2 restaurants and full-service spa
Crowne Plaza Vientiane, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 8439 square feet (784 square metres) and includes a conference centre. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Crowne Plaza Vientiane, an IHG Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Vientiane hotel.

  • 198 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 8439 sq ft of conference space
  • 784 sq. m of conference space
  • Built in 2017
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Crowne Plaza Vientiane, an IHG Hotel offers 198 air-conditioned accommodations with iPod docking stations and minibars. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Senses has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, Thai massages, facials and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

Chinese (Mandarin), Czech, English, French, German, Lao, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10:00 AM for a fee: USD 23 for adults and USD 23 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 3 Merchants
  • Elephant Lounge
  • Garden
  • Mosaic
  • The Link

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business centre
  • Conference centre (8,439 square foot of space)

Outdoors

  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 23 for adults and from USD 23 for children
  • Airport shuttle fee: USD 20 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche and cash. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Vientiane Hotel
Crowne Plaza Vientiane
Crowne Plaza Vientiane, An Ihg
Crowne Plaza Vientiane, an IHG Hotel Hotel
Crowne Plaza Vientiane, an IHG Hotel Vientiane
Crowne Plaza Vientiane, an IHG Hotel Hotel Vientiane

Frequently asked questions

What is the cancellation policy at Crowne Plaza Vientiane, an IHG Hotel?

Crowne Plaza Vientiane, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Vientiane, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Vientiane, an IHG Hotel on 30 Nov 2024 start from NZ$204.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Vientiane, an IHG Hotel?

Yep, Crowne Plaza Vientiane, an IHG Hotel has a free self car park and free valet parking.

Is there a spa on site at Crowne Plaza Vientiane, an IHG Hotel?

Yep, Senses is available for guests. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Crowne Plaza Vientiane, an IHG Hotel have a pool?

Crowne Plaza Vientiane, an IHG Hotel has a pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 7:00 AM to 9:00 PM.

What luxury perks are available at Crowne Plaza Vientiane, an IHG Hotel?

Crowne Plaza Vientiane, an IHG Hotel features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with premium bedding and 24-hour room service.

What makes Crowne Plaza Vientiane, an IHG Hotel a romantic place to stay?

Couples spa treatments and garden-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Vientiane, an IHG Hotel.

Does Crowne Plaza Vientiane, an IHG Hotel serve breakfast?

Sure does, full brekkie is offered daily from 6 AM to 10:00 AM.

Is there a free airport shuttle available at Crowne Plaza Vientiane, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza Vientiane, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Vientiane, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Vientiane, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Vientiane, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 333 out of 446 reviews" "
Rating 8 - Good. 88 out of 446 reviews" "
Rating 6 - Okay. 16 out of 446 reviews" "
Rating 4 - Poor. 5 out of 446 reviews" "
Rating 2 - Terrible. 4 out of 446 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zachery

Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Zema

Stayed 2 nights in Aug 2024

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I hope to go back again
Stayed 8 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent, standard business hotel
A nice but very standard business hotel with a nice pool. Rooms are big and comfortable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Stayed 2 nights in Jul 2024

10/10 Excellent

Paula, Louisville

Stayed 4 nights in May 2024

6/10 Okay

Leah

Stayed 1 night in Jun 2024

10/10 Excellent

alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel has all you need to stay in Vientiane! Highly recommend staying here pool food staff rooms and amenities were perfect!Do not waste your time anywhere else this is the place to stay! Concierge Xaylou was the best for any help! Thanks Crowne Plaza Hotel!
Stayed 5 nights in Jun 2024

10/10 Excellent

kyeongmin

Stayed 2 nights in May 2024

4/10 Poor

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Watch the billing
The hotel was very good but reception has charged me twice for the booking. I have tried emailing and calling with limited response. I can't see why in this day & age a hotel system wouldn't acknowledged when payments to the account are made
Stayed 1 night in May 2024

10/10 Excellent

kyeongmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Poly, Sachse

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

tongyou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Jackson

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place is a nice high end hotel. Super nice and clean. Great helpful staff. Highly recommended! We enjoyed our stay.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern comfort. Great customer service.
They say never judge a book by its cover and this hotel is exactly that. The exterior of the Crowne Plaza was dull, dirty, and the logo was all faded. But as I stepped inside, the hotel was beautiful and impressive. The hotel was modern and very elegant. The two-story grand foyer with winding stairs was a nice touch in design. My room offered modern luxury in a semi-open floor plan. Sleek design with sliding glass door between the sleeping area and bathroom. Large soaking two-person tub and plenty of warm (even hot water). The one slight negative is that the tub never filled up to the halfway point. The hotel staff was warm and friendly. If you're looking for a comfortable place to stay in Vientiane, the Crowne Plaza is a great option.
Stayed 2 nights in Apr 2024

10/10 Excellent

Marco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Stayed for 2 nights at the Crowne Plaza Vientiane in late March. First off - fantastic service from the staff be they front desk, in the restaurants or drivers. Room was very comfortable - simple in its design but had everything you could need. Great gym and pool area too. I had a problem with the aircon on the first night however after raising it with the front desk staff, they quickly arranged its repair and then left a lovely platter of cakes that evening. My only area for improvement for this hotel is in the variety of cuisine at the restaurants. Limited choice and on the one evening I dined there, was only one option open. Thankfully Vientiane has a range of good options so maybe that is why the hotel does not offer more. Would definitely return.
Stayed 2 nights in Mar 2024

8/10 Good

DEON

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Viola

Liked: Cleanliness, amenities, property conditions & facilities
Clean

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Benjamin

Stayed 3 nights in Jan 2024

2/10 Terrible

Oualid

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023