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Coconut Bay Beach Resort & Spa All Inclusive

4.0 star property
Family fun on the beach, with 5 outdoor pools, near Sandy Beach

Photo gallery for Coconut Bay Beach Resort & Spa All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
On the beach, sun-loungers, beach umbrellas, beach towels
7 bars/lounges, 2 poolside bars, swim-up bar
Outdoor wedding area
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • All-inclusive
  • Bar

Explore the area

Map
Eau Piquant, Vieux Fort
  • Sandy Beach
    ‪13 min walk‬
  • Maria Islands Nature Reserve
    ‪13 min walk‬
  • Savannes Bay Nature Reserve
    ‪5 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪3 min drive‬

Room options

View all photos for Harmony Deluxe Garden view - Adult Only

Premium bedding, free minibar, in-room safe, desk

Harmony Deluxe Garden view - Adult Only

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Splash Deluxe Garden view - Family Friendly

Premium bedding, free minibar, in-room safe, desk

Splash Deluxe Garden view - Family Friendly

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Splash Deluxe Oceanview - Family Friendly

Premium bedding, free minibar, in-room safe, desk

Splash Deluxe Oceanview - Family Friendly

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Harmony Concierge Junior Suite Ocean view - Adult Only

Premium bedding, free minibar, in-room safe, desk

Harmony Concierge Junior Suite Ocean view - Adult Only

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Harmony Premium Oceanview - Adults Only

Premium bedding, free minibar, in-room safe, desk

Harmony Premium Oceanview - Adults Only

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Harmony Deluxe Ocean view - Adult Only

Premium bedding, free minibar, in-room safe, desk

Harmony Deluxe Ocean view - Adult Only

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Splash Concierge Premium Oceanview - Family Friendly

Splash Concierge Premium Oceanview - Family Friendly

Splash Concierge Premium Oceanview - Family Friendly

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Splash Premium Oceanview - Family Friendly

Premium bedding, free minibar, in-room safe, desk

Splash Premium Oceanview - Family Friendly

Highlights

Air conditioning
Fridge
Free minibar items
Flat-screen TV
Separate bedroom
Premium bedding
Blackout curtains
Ceiling fan
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

About the area

Vieux Fort

An all-inclusive stay in Vieux Fort awaits you at Coconut Bay Beach Resort & Spa All Inclusive. Within steps you'll find Windward Islands and Sandy Beach within a 15-minute stroll. Highlights at this beachfront property include 8 restaurants, 5 outdoor swimming pools and a full-service spa. .A day of pampering at Sanctuary Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The restaurant, Coconut Walk Marketplace, serves American cuisine and is open for breakfast, lunch and dinner. With 2 poolside bars and 7 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and free water park. Meeting rooms and a business centre are among the business amenities offered. Other amenities include a nightclub, free Wi-Fi in public areas and a gym. There's also free self parking, along with the convenience of a free airport shuttle. .In proximity to this 4-property class Vieux Fort property you'll find Gros Piton.

What's nearby

  • Sandy Beach - 13 min walk - 1.1 km
  • Maria Islands Nature Reserve - 13 min walk - 1.2 km
  • Savannes Bay Nature Reserve - 5 min drive - 4.3 km
  • Mankote Mangrove - 8 min drive - 3.7 km
  • Moule a Chique Lighthouse - 9 min drive - 6.1 km

Getting around

  • Vieux Fort (UVF-Hewanorra Intl.) - 3 min drive

Restaurants

  • ‪Mama Tilly's Bar - ‬13 min drive
  • ‪KFC - ‬5 min drive
  • ‪Lushe - ‬8 min drive
  • ‪The Reef - ‬19 min walk
  • ‪Lobby Bar Coconut Bay - ‬1 min walk

About this property

Coconut Bay Beach Resort & Spa All Inclusive

Family fun on the beach, with 5 outdoor pools, near Sandy Beach
Coconut Bay Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Coconut Bay Beach Resort & Spa All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 4-star Vieux Fort property.

  • 250 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Conference rooms
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Swim-up bar
Coconut Bay Beach Resort & Spa All Inclusive offers 250 accommodations with free minibar items and a safe. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Vieux Fort property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Sanctuary Spa has 9 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English, French

Similar properties

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  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.8 out of 5, Exceptional, 72 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 7 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Calabash
  • Coconut Walk Marketplace
  • Silk
  • The Jerk Tree House
  • Trattoria

Things to do

  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Kayaking
  • Lazy river
  • Nightclub
  • Piano
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis lessons
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

Coconut Bay All Inclusive
Coconut Bay Beach Resort
Coconut Bay Beach All Inclusive Vieux Fort
Coconut Bay Beach Resort All Inclusive Vieux Fort
Coconut Bay Beach Vieux Fort
Coconut Bay Beach
Coconut Bay Resort St Lucia
Coconut St Lucia
St Lucia Coconut Bay Resort
Resort Coconut Bay
Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort
Coconut Bay Resort All Inclusive
Spa Coconut Bay
Coconut Bay Beach Resort St Lucia
Coconut Bay Resort Spa St Lucia
Coconut & Inclusive Inclusive
Coconut Bay Beach Resort & Spa All Inclusive Vieux Fort

Frequently asked questions

What is the cancellation policy at Coconut Bay Beach Resort & Spa All Inclusive?

Coconut Bay Beach Resort & Spa All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Coconut Bay Beach Resort & Spa All Inclusive?

Yep, Coconut Bay Beach Resort & Spa All Inclusive has a free self car park.

Are there any beaches close to Coconut Bay Beach Resort & Spa All Inclusive?

Yep, Coconut Bay Beach Resort & Spa All Inclusive is a short 13-minute walk from Sandy Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find boat tours.

Is there a spa on site at Coconut Bay Beach Resort & Spa All Inclusive?

Yep, Sanctuary Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Coconut Bay Beach Resort & Spa All Inclusive have a pool?

Yep, and guests love it! Coconut Bay Beach Resort & Spa All Inclusive has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Coconut Bay Beach Resort & Spa All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Coconut Bay Beach Resort & Spa All Inclusive?

Coconut Bay Beach Resort & Spa All Inclusive features 2 poolside bars, 5 outdoor pools and a full-service spa. All guestrooms come with premium bedding and free minibar items.

What makes Coconut Bay Beach Resort & Spa All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Coconut Bay Beach Resort & Spa All Inclusive.

Is Coconut Bay Beach Resort & Spa All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services in the guestrooms, it's no surprise that Coconut Bay Beach Resort & Spa All Inclusive is a hit with families.

Is there a free airport shuttle available at Coconut Bay Beach Resort & Spa All Inclusive?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at Coconut Bay Beach Resort & Spa All Inclusive?

Relax with a coldie at the 2 poolside bars or 7 lounge bars, and grab a meal at the onsite restaurant that serves American cuisine.

What time are check-in & check-out at Coconut Bay Beach Resort & Spa All Inclusive?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Coconut Bay Beach Resort & Spa All Inclusive?

No, pets are not allowed.

Coconut Bay Beach Resort & Spa All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 742 out of 1211 reviews
Rating 8 - Good. 317 out of 1211 reviews
Rating 6 - Okay. 96 out of 1211 reviews
Rating 4 - Poor. 41 out of 1211 reviews
Rating 2 - Terrible. 15 out of 1211 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

trandofilja

Stayed 4 nights in Nov 2024

10/10 Excellent

marina

Stayed 5 nights in Dec 2024

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here go out of their way to give you a good experience. Convenient to the airport. Easy to get excursions. Food is decent. Drinks are good. Property is maintained. Pools and waterpark keep everyone entertained. WiFi can be spotty at times.
Stayed 6 nights in Dec 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort has nice rooms, great amenities, a beautiful beach and great food! However, the primary items that set it apart from other resorts is the casual environment (not stuffy) and the many activities and events to involve and entertain the guests. Our experience was wonderful. We plan to return in the future.
Stayed 6 nights in Dec 2024

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

6/10 Okay

julie

Travelled with partner
Liked: Cleanliness
They spoilt a special occasion by refusing to accept my booking without explaining why. They finally accepted the booking but completely ignored my earlier requests. The stay itself was fine but the earlier anxiety put a bit of a damper on things. More hospitality and communication skills needed.
Stayed 2 nights in Dec 2024

10/10 Excellent

Heide

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in beautiful location. The staff was wonderful. Food was fantastic. Everything was wonderful would definitely stay again.
Stayed 6 nights in Dec 2024

10/10 Excellent

Ivan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I jist spent a week at this property with family and friends. Everyone loved it. Literally the only thing I didn't like were the outdated restrooms. Everything else was awesome. It had a few pools, water slides, and a lazy river too. The beach was long and perfect for strolling. The food was excellent and the staff were amazing. Friendly, hard-working people. Couldn't ask for more. The airport was so close, I walked to it to pick up my car rental. Really nice resort. Would recommend to anyone.

10/10 Excellent

Lasan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, great service, great food and great entertainment
Stayed 3 nights in Dec 2024

8/10 Good

Katharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Aaron

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An older property but amenities were amazing and, most importantly, even though they were fully booked when we went, there were no lines for anything. Lounger at the pool, on the beach, bars, food, waterslides… we never waited once at any time of day. People were amazing and friendly and there were always staff to ensure you were taken care of. A wonderful vacation for our family.
Stayed 7 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Paulina Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service
The property is great, especially for families. There was a good bit of activities and the excursions were good. The rooms could use updating (I could see daylight on both sides of our door and the bathroom shower is tiny). Most staff are very friendly. Front desk lady in the late afternoon (name starts with an S) was rude and is not friendly at all. The nurse couldn’t see so I had to read her what I wrote after getting in a taxi accident) and she didn’t even check my areas of pain.
Stayed 6 nights in Dec 2024

10/10 Excellent

Judith Marie, Temple

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is older but nice. Not a lot of people. Only complaint was the sheets were old and rough
Stayed 6 nights in Dec 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Guerline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everybody is very professional, very nice and caring. Coconut bay is in my top five places I’ve visited, and will come back soon. The food was delicious. Thank you to all the staff who worked very hard to make my stay very memorable
Stayed 3 nights in Dec 2024

10/10 Excellent

kishore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, food and hospitality was wonderful! Great place for family vacation and relaxation!!
Stayed 5 nights in Dec 2024

8/10 Good

Carly

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property itself is feeling a bit dated. However there are great pools for the kids and great activities. Also the staff were great and beyond friendly. Also can’t beat the all inclusive aspect. Food was extremely generous in terms of amount but had a few tastiness issues here and there. Beach was also beautiful. Overall great hotel and great value.
Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Richard Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was excellent my wife and I had a couples massage. We had Gabby and Crystal and they were fantastic and listening to the waves while having the massage was a added bonus.
Stayed 7 nights in Dec 2024

6/10 Okay

Arjanita

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice resort. Some of the staff were amazing. Avoid the italian restaurant the waitresses are very rude and disrespectful. Also their pick up and drop off option was nice, however the driver who dropped us off was superrr rude (we were trying to get our luggages out of the car and he literally grabbed and threw them on the floor & almost ran us all over)
Stayed 5 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great Staff great However my one small complaint is two nights you had music in the lobby area around 9pm that was so loud I could not even block it with earplugs when in my room on level 1
Stayed 5 nights in Dec 2024

10/10 Excellent

Keresher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartenders ( especially Ed and Godfrey ) at each bar was so friendly and talkative. The waitress and waiters in the restaurants were friendly as well
Stayed 4 nights in Dec 2024

10/10 Excellent

Felicia, Harrison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s so much to share about this property! It exceeded beyond all my expectations, but the real highlight was the incredible staff. While everyone was amazing, a few truly stood out. The greeters and front desk team were exceptionally welcoming and hospitable. The breakfast team at Veranda — Nisa, Erica, Dana, and Kiara — provided such a warm and attentive experience. Brad, the waiter at Coconut Walk Market Place, along with Dre and Lawson at the pool bar, made every moment enjoyable. Nicole at the barista station, the pool attendants, and even the gift shop staff were all fantastic. And I’ll never forget Merki at Silk restaurant, who left a lasting impression. She was phenomenal. The team here works seamlessly together, exuding kindness, care, and a genuine commitment to exceptional service. I am sure I'll be back and tell others about it.
Stayed 4 nights in Dec 2024