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Villas At Hawks Cay Resort

4.0 star property
Family-friendly fun at the beach, with 5 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Villas At Hawks Cay Resort

5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Private beach, sun-loungers, beach umbrellas, beach towels
Beach/ocean view
Fridge, microwave, oven, stovetop
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Breakfast available
  • Bar
  • Spa

Explore the area

Map
61 Hawks Cay Boulevard, Villas, Marathon, FL, 33050
  • Little Conch Key
    4 min drive
  • Walkers Island
    4 min drive
  • Curry Hammock State Park
    4 min drive
  • Marathon, FL (MTH-Florida Keys Marathon)
    14 min drive

Room options

View all photos for Villa, 2 Bedrooms (Marina Village Townhome)

Premium bedding, in-room safe, individually decorated

Villa, 2 Bedrooms (Marina Village Townhome)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 70 sq m
  • Marina view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Villa, 2 Bedrooms (Harbor Townhome)

Premium bedding, in-room safe, individually decorated

Family Villa, 2 Bedrooms (Harbor Townhome)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 84 sq m
  • Harbour view
  • Sleeps 6
  • 2 Single Beds and 1 Queen Bed

View all photos for Family Townhome, 2 Bedrooms (Sunset Townhome)

Premium bedding, in-room safe, individually decorated

Family Townhome, 2 Bedrooms (Sunset Townhome)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 72 sq m
  • Water view
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Villa, 3 Bedrooms (Marina Village)

Premium bedding, in-room safe, individually decorated

Villa, 3 Bedrooms (Marina Village)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 123 sq m
  • Marina view
  • Sleeps 6
  • 3 Queen Beds

View all photos for Villa, 3 Bedrooms (Sanctuary Village)

Villa, 3 Bedrooms (Sanctuary Village)

Villa, 3 Bedrooms (Sanctuary Village)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Heating
  • 164 sq m
  • Resort view
  • Sleeps 8
  • 3 Queen Beds

View all photos for Villa, 3 Bedrooms (Harbor Village Townhome)

Villa, 3 Bedrooms (Harbor Village Townhome)

Villa, 3 Bedrooms (Harbor Village Townhome)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 123 sq m
  • Harbour view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Villa, 2 Bedrooms (Harbor Village Townhome)

Premium bedding, in-room safe, individually decorated

Villa, 2 Bedrooms (Harbor Village Townhome)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 84 sq m
  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Villa, 2 Bedrooms (Sunset Village)

Premium bedding, in-room safe, individually decorated

Villa, 2 Bedrooms (Sunset Village)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 72 sq m
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Villa, 4 Bedrooms (Sanctuary Village)

Villa, 4 Bedrooms (Sanctuary Village)

Villa, 4 Bedrooms (Sanctuary Village)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Heating
  • 164 sq m
  • Resort view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Villa, 4 Bedrooms (Marina Village)

Premium bedding, in-room safe, individually decorated

Villa, 4 Bedrooms (Marina Village)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 123 sq m
  • Marina view
  • Sleeps 8
  • 4 Double Beds

View all photos for Villa, 3 Bedrooms (Marina Village)

Premium bedding, in-room safe, individually decorated

Villa, 3 Bedrooms (Marina Village)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 125 sq m
  • Marina view
  • Sleeps 8
  • 3 Double Beds

View all photos for Villa, 4 Bedrooms (Harbor Village)

Premium bedding, in-room safe, individually decorated

Villa, 4 Bedrooms (Harbor Village)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 123 sq m
  • Harbour view
  • Sleeps 8
  • 4 Queen Beds

View all photos for Villa, 3 Bedrooms (Sunset Townhome)

Villa, 3 Bedrooms (Sunset Townhome)

Villa, 3 Bedrooms (Sunset Townhome)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 123 sq m
  • Water view
  • Sleeps 8
  • 3 Queen Beds

View all photos for Villa 2 Bedrooms (Marina Village)

Premium bedding, in-room safe, individually decorated

Villa 2 Bedrooms (Marina Village)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 70 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Villa, 2 Bedrooms (Marina Townhome)

Premium bedding, in-room safe, individually decorated

Family Villa, 2 Bedrooms (Marina Townhome)

Highlights

Porch/lanai
Garden
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Kitchen
  • 70 sq m
  • Marina view
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Hawks Cay Resort

On private beach
Pool
Hot tub
Spa
4.0 out of 5, Very good, (1009)
The price is NZ$1,311
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Hawks Cay Resort

About the area

Marathon

A family-friendly stay in Marathon awaits you at Villas At Hawks Cay Resort. You'll be 2.9 km (1.8 mi) from Little Conch Key and 3.3 km (2.1 mi) from Walkers Island. Highlights at this beachfront resort include 2 restaurants, 5 outdoor swimming pools and a full-service spa. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The restaurant, Angler & Ale, is open for breakfast, lunch and dinner. Oasis Cay Bar is the resort's own bar. Spend the day at the private beach where you'll find sunloungers, and enjoy the on-site marina and gym. Plus you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. To-go breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM. There's also the convenience of valet parking. .In proximity to this 4-property class Marathon resort you'll find Sombrero Beach.
View more Resorts in MarathonOpens in a new window

What's nearby

  • Little Conch Key - 4 min drive
  • Curry Hammock State Park - 4 min drive
  • Dolphin Research Center - 5 min drive
  • Coco Plum Beach - 15 min drive
  • Sombrero Beach - 21 min drive

Getting around

  • Marathon, FL (MTH-Florida Keys Marathon) - 14 min drive

Restaurants

  • ‪Angler and Ale - ‬7 min walk
  • ‪The Wreck Galley & Grill - ‬5 min drive
  • ‪Sixty-One Prime - ‬1 min walk
  • ‪Bongos Cafe - ‬4 min drive
  • ‪Hideaway Cafe - ‬6 min drive

About this property

Villas At Hawks Cay Resort

Family-friendly fun at the beach, with 5 outdoor pools
Simply walk outside to feel the sun on your face at the sandy beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Villas At Hawks Cay Resort, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 4 bars/lounges. WiFi is free in public spaces. This beach resort also offers a children's pool, a steam room and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Marathon resort.

  • 201 guestrooms or units
  • 2 dining venues
  • 4 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Car service
  • Concierge
  • Games room or arcade
  • Library
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
Villas At Hawks Cay Resort offers 201 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature premium bedding. Accommodation at this 4-star resort has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered valet parking on site (USD 28.13 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 30 for adults and USD 15 for children
  • 2 restaurants
  • 4 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • 61 Prime
  • Angler & Ale
  • Oasis Cay Bar
  • Tiki Bar

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Playground
  • Sauna
  • Snorkelling
  • Steam room
  • Tennis
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Garden
  • Marina
  • On a private beach
  • On the waterfront
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (61 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 61.88 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Health club access
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Valet parking fee: USD 28.13 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

At Hawks Cay Resort Marathon
Villas At Hawks Cay Resort Resort
Villas At Hawks Cay Resort Marathon
Villas At Hawks Cay Resort Resort Marathon

Frequently asked questions

What is the cancellation policy at Villas At Hawks Cay Resort?

Villas At Hawks Cay Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Villas At Hawks Cay Resort?

Yep, Villas At Hawks Cay Resort has uncovered valet parking for USD 28.13 per day. Onsite parking is limited.

Are there any beaches close to Villas At Hawks Cay Resort?

The closest beach to Villas At Hawks Cay Resort is Sombrero Beach (20.1 km).

Is there a spa on site at Villas At Hawks Cay Resort?

Yep, there is an onsite spa at Villas At Hawks Cay Resort. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Villas At Hawks Cay Resort have a pool?

Villas At Hawks Cay Resort has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Villas At Hawks Cay Resort?

Villas At Hawks Cay Resort features a private beach, 5 outdoor pools and a full-service spa. All guestrooms come with premium bedding and private yards.

What makes Villas At Hawks Cay Resort a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Villas At Hawks Cay Resort.

Is Villas At Hawks Cay Resort family-friendly?

You bet! With amenities such as a children's pool, babysitting services and a playground, it's no surprise that Villas At Hawks Cay Resort is a hit with families.

Does Villas At Hawks Cay Resort serve breakfast?

Yeah, to-go brekkie is served weekdays from 7:00 AM to 10:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Villas At Hawks Cay Resort?

No, Villas At Hawks Cay Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Villas At Hawks Cay Resort?

Yep, you can grab a meal at Villas At Hawks Cay Resort's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Villas At Hawks Cay Resort?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Villas At Hawks Cay Resort?

No, only service animals are allowed.

Villas At Hawks Cay Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 25 out of 41 reviews" "
Rating 8 - Good. 11 out of 41 reviews" "
Rating 6 - Okay. 0 out of 41 reviews" "
Rating 4 - Poor. 3 out of 41 reviews" "
Rating 2 - Terrible. 2 out of 41 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, we loved the place and perfect when traveling with young children
Stayed 2 nights in Sep 2024

10/10 Excellent

Cameron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Diana

Stayed 2 nights in Aug 2024

10/10 Excellent

Mavelys

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , nice people . My kids love it .
Stayed 2 nights in Aug 2024

4/10 Poor

Michael James

Travelled with family and small children
Disliked: Cleanliness
You can definitely get more for your $ somewhere else
Stayed 7 nights in Aug 2024

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Eduardo

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Roaches inside the unit 7069 all over the place dealing with that mess all week longer, I have pictures
Stayed 8 nights in Aug 2024

10/10 Excellent

Tony

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Our room had endless trouble. We arrived to maintenance men working on our toilet in our unit. It never worked the 3 nights we were there. It's ok we had 2 others but still. Our AC was rough upstairs. Again, what can you do? But the worst was the wood rotted stairs behind out villa that broke. Thankfully my 87 year old mother who was with us wasn't the one walking on it. Manager Maggie was very nice and felt awful. She was wonderful. Other than that this is our second trip and the resort is lovely.
Stayed 3 nights in Aug 2024

10/10 Excellent

Oxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice paradise to enjoy with family! Complimentary kayak, several pools to choose, live entertainment!!! Water park for little kids!
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to everything we wanted to do. Fabulous sunrise view
Stayed 2 nights in Aug 2024

8/10 Good

Rene

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A place like no other.
The resort was amazing on so many levels. Staying at the Sunset Village was quiet, peaceful, and serene. The sunsets were beautiful and overlooking the Gulf was wonderful. The main resort had anything you wanted and everything was in walking distance.
Stayed 7 nights in Jul 2024

10/10 Excellent

Yordanis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
❤️❤️❤️
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVED our stay at Hawks Cay!! It was our first family trip to the keys, and this resort was perfect. Felt very safe for the kids to have some independence, and our Villa was the ideal size and layout for our family of 6!! Between the pool, lagoon, dolphins (and maybe our kids favorite, jumping off the dock into the bay behind the villa!), we had the best time. Would highly recommend. Only one issue, the WiFi was barely working in our villa, which for 4 teens/tweens was not ideal but they found it worked a little better if sitting on the deck outside and the other activities made it not such a big deal :-)
Stayed 2 nights in Jul 2024

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over priced for the quality of the units and poor
When we arrived at the villa, we encountered multiple issues: the front door wouldn't close, all the blinds were broken, the screen on the backyard sliding door was damaged, the TV in the guest room didn't work, and the fan in the master bedroom bathroom was out of order. Despite multiple requests to the front desk, none of these issues were addressed during our 8-day stay, nor did they offer to switch our unit. On the second day, the WiFi stopped working, and they claimed there was nothing they could do about it. While we appreciated the view and the location, the lack of hospitality did not justify the cost. We could have spent much less at another location and still enjoyed the Keys. I will not stay with them again.
Stayed 8 nights in Jun 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Karen

Travelled with family
Liked: Amenities, property conditions & facilities
We have been to Hawks Cay 6 times. The facilities are beautiful. The resort has wonderful foliage and views. The pools are clean and well maintained. The staff are so kind and helpful. Such a great family place.
Stayed 5 nights in Jun 2024

4/10 Poor

Elizabeth

Disliked: Cleanliness, staff & service, property conditions & facilities
To much smoking and staff did not even care and in the villas TV not working
Stayed 2 nights in Jun 2024

8/10 Good

Molly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great location, nice outdoor facilities and beautiful view. However our unit was very tired. The pull out coach was broken and hard to sleep on. The door to one of the cabinets fell off on our last day but repair came right away.
Stayed 3 nights in Jun 2024

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice with a great layout. Staff needs more training and rooms need updating.
Stayed 3 nights in May 2024

8/10 Good

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My only complaint is that it seemed that everytime I had to deal with staff (bar tenders, food, marina) it was like they were in a bad mood. It felt like if they were annoyed if they had to deal with you. Other than that, the property was good.
Stayed 3 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Not all that, I hoped it would be
Villa was very cramped with super tiny bathrooms, staircase was in need of repair-extremely creaky and loud, kitchen light didn’t work. Main pool had so many people in it that water was cloudy & felt like hot tub-super gross. While lagoon was beautiful, the free kayaks/paddle board sign up system left a lot to be desired on a busy holiday weekend-many kids never got a chance. The customer service & ability to do one’s job at a basic level was non-existent at the cafe-stood there for several minutes with 4 employees right in front of us & never once got a hello, will be with you in a moment while they finished chatting…Nobody wanted to refill ice cream machines, coffee machine wasn’t working properly…just felt like a lot of people not wanting to do job well and letting things get low & use excuses-once ice cream machine gets low, go add more mix (which is apparently what no one wanted to do & they continued to not fill it). Overall, I’m really glad we stayed here…for years I have had staying here on my list… Now I know that I really wasn’t missing much. Also, super surprised that the guard gate did not have anyone in it, especially over a busy weekend like memorial day… Anyone could drive in and use amenities Met one guy in the pool who had done just that-so security is also a question.
Stayed 2 nights in May 2024

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Incredible
This trip was AMAZING ! we stayed in the 5 bedroom villa and wow , this house is beautiful. Balconies for every room , open layout . Views were gorgeous! We want to thank Jose Peru at check in for simply being awesome , He was so sweet and welcoming . Would definitely stay here again. It was incredible .
Stayed 2 nights in May 2024

10/10 Excellent

Grant

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024