8/10 Good
Robin W.
20 Oct 2024
Liked: Cleanliness
Air Show Week-end
House served us fairly well for a 5 night family get together. Ages 2 to 75. Guests from four different states. Several commented their beds were better than home. We enjoyed the huge dining room table, close proximity to the beach, the air show at NAS Oceana and the iFly experience nearby.
Unfortunately, when we arrived at the home it was pretty warm inside. We set all the thermostats to 72 degrees and waited several hours for the house to cool down but only the 3rd floor and half of the 2nd floor felt cooler. Contacted the property manager and was told the house was large and would take time to cool down. Situation did not improve by the following day. Called property manager again the second day and informed her that only one of the outdoor units was operating. She still didn't want to send anyone out. I told her my son-in-law was an HVAC tech and could check it out when he arrived that night. At that point she said she would send someone out. One guest decided not to come because of the lack of A/C. HVAC rep arrived on 2nd day, checked units (at least one compressor blown) and return air vent filters (several totally clogged). Of course, it was now the week-end.
The sleeping arrangements indicated in the listing are also somewhat misleading. No remote for a "sleep sofa" and had to buy a blow up mattress for another guest. When I mentioned this to the manager she said, "Glad it all worked out." Not the response I expected after spending nearly $10k for the week-end.
Robin W.
Stayed 5 nights in Sep 2024