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Spa Hotel Amsee

4.0 star property
Lakefront hotel with full-service spa and health club
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Spa Hotel Amsee

Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Sauna, steam room, body treatments, hot stone massages, body wraps
Aerial view
Indoor pool, open 7:00 AM to 10:00 PM, pool loungers
Property grounds

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Laundry
    Laundry
  • Gym
    Gym
  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
Amsee 6, Waren (Müritz), 17192
  • Mueritzeum
    5 min drive
  • Mueritz Saga Theater
    5 min drive
  • Badestelle Schwalbenberg
    23 min drive
  • Rostock (RLG-Laage)
    71 min drive

Room options

View all photos for Double Room

Double Room

Double Room

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite

Suite

Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 50 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Single Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

Highlights

Heating
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Double Room

Highlights

Deck/patio
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Comfort Room

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchen
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Living area
Maremüritz Yachthafen Resort
Pool
Kitchen
Pet-friendly
Free WiFi
4.6 out of 5, Wonderful, (48)
The price is NZ$243
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Maremüritz Yachthafen Resort

About the area

Waren (Müritz)

At Spa Hotel Amsee you'll be 2.9 km (1.8 mi) from Mueritz Saga Theater and 2.9 km (1.8 mi) from Badestelle Schwalbenberg. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at SPA AM SEE can include hot stone massages, Ayurvedic treatments and reflexology along with access to the sauna and steam room. The restaurant, Restaurant, is open for breakfast, lunch and dinner. Lounge is the hotel's own lobby lounge. Enjoy the gym, sauna and pool loungers as well as access to bike hire. Other amenities include free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 7:30 AM and 11:00 AM. There's also the convenience of free train pick-up service. .With a stay at this 4-property class Waren hotel, you'll be 3.5 km (2.2 mi) from Mueritzeum and 4.1 km (2.5 mi) from Volksbad.

What's nearby

  • Mueritzeum - 5 min drive - 3.5 km
  • Mueritz Saga Theater - 5 min drive - 3.4 km
  • Volksbad - 18 min drive - 6.0 km
  • Badestelle Schwalbenberg - 23 min drive - 9.9 km
  • Lake Fleesensee - 33 min drive - 27.5 km

Getting around

  • Waren (Müritz) Station - 11 min drive
  • Rostock (RLG-Laage) - 71 min drive

Restaurants

  • ‪Lotus Restaurant - ‬6 min drive
  • ‪Brauhaus Müritz - ‬5 min drive
  • ‪Räucherkahn - ‬5 min drive
  • ‪Ratskeller Brauereigasthof - ‬7 min drive
  • ‪McDonald's - ‬8 min drive

About this property

Spa Hotel Amsee

Lakefront hotel with full-service spa and health club
There's a restaurant on site. Public spaces have free WiFi. Spa Hotel Amsee offers its guests a full-service spa, an indoor pool, and a health club. There are 4 meeting rooms available. A train station pick-up shuttle and A train station drop-off shuttle are free. A sauna, spa services, and a library are also featured at Spa Hotel Amsee.

Smoking is allowed in designated areas at this 4-star Waren hotel.

  • 60 guestrooms or units
  • 4 levels
  • Conference rooms
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Water dispenser
  • Dining venue
Spa Hotel Amsee offers 60 accommodations with a safe and free newspapers. A pillow menu is available. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower, dressing gowns, complimentary toiletries and hairdryers. This Waren hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided on a daily basis.

SPA AM SEE has 4 treatment rooms. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 9:00 AM to 6:00 PM
  • Train station shuttle on request
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 23 for adults and EUR 12 for children
  • A restaurant

Restaurants on site

  • Lounge
  • Restaurant

Family friendly

  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Dock
  • Garden
  • In a nature reserve
  • On a lake
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 12 for children
  • Late check-out is available for a fee (subject to availability)
  • A kitchen/kitchenette is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, debit cards and cash. This property uses solar energy. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Spa Hotel Amsee Waren/Müritz
Spa Amsee Waren/Müritz
Spa Amsee
Spa Hotel Amsee Hotel
Spa Hotel Amsee Waren
Spa Hotel Amsee Hotel Waren

Frequently asked questions

What is the cancellation policy at Spa Hotel Amsee?

Spa Hotel Amsee offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Spa Hotel Amsee?

The closest beach to Spa Hotel Amsee is Badestelle Schwalbenberg (2 km).

Is there a spa on site at Spa Hotel Amsee?

Yep, SPA AM SEE is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Spa Hotel Amsee have a pool?

Spa Hotel Amsee has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Spa Hotel Amsee?

Spa Hotel Amsee features a full-service spa, a health club and an indoor pool.

Is Spa Hotel Amsee family-friendly?

You bet! With amenities such as laundry facilities and free train station drop-off, as well as free extra beds in the guestrooms, it's no surprise that Spa Hotel Amsee is a hit with families.

Does Spa Hotel Amsee serve breakfast?

Yeah, buffet brekkie is available daily from 7:30 AM to 11:00 AM.

Is there a free airport shuttle available at Spa Hotel Amsee?

No, Spa Hotel Amsee does not offer an airport shuttle service.

Is there a bar or restaurant at Spa Hotel Amsee?

Yep, you can grab a meal at Spa Hotel Amsee's onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Spa Hotel Amsee?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Spa Hotel Amsee?

No, pets are not allowed.

Is there a golf course on site at Spa Hotel Amsee?

There is a golf course next to Spa Hotel Amsee.

Spa Hotel Amsee Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 29 out of 81 reviews" "
Rating 8 - Good. 31 out of 81 reviews" "
Rating 6 - Okay. 13 out of 81 reviews" "
Rating 4 - Poor. 8 out of 81 reviews" "
Rating 2 - Terrible. 0 out of 81 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great get-away
We had a great time. SPA is magnificent. Breakfast and dinner great. Nice surrounding.
Stayed 3 nights in Jan 2020

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel with perfect location
Great experience. Very calming location, next to a lake, great facilities with sauna, fitness and swimming pool.
Stayed 2 nights in Jun 2018

8/10 Good

Steffen

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jan

Stayed 2 nights in Jun 2024

10/10 Excellent

Roswitha

Liked: Cleanliness, staff & service, property conditions & facilities
Toller Wellnessbereich mit Saunameister. Waren schon das 2. mal da und es wird nicht das letzte mal gewesen sein.
Stayed 5 nights in Jun 2024

8/10 Good

ulrike

Liked: Cleanliness, staff & service, property conditions & facilities
Alles gut
Stayed 4 nights in May 2024

8/10 Good

Rald

Liked: Property conditions & facilities
Sehr schöner Blick auf den See, freundliches Personal. Sehr guter Spa-Bereich.
Stayed 3 nights in May 2024

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir kommen wieder
Sehr schöne Saunalandschaft. Leckeres Frühstück. Freundliches Personal. Tolle Umgebung. Sauber.
Stayed 2 nights in Feb 2024

10/10 Excellent

Annett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die perfekte Erholungsoase.
Stayed 7 nights in Nov 2023

8/10 Good

Guido

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens
Stayed 7 nights in Oct 2023

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bis auf das Essen am Abend war alles ok
Stayed 10 nights in Sep 2023

6/10 Okay

Detlef

Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geniale Lage am See und wunderschöner Wellness-Bereich
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Für Paare optimal
Sehr ruhiges und gut geführtes Hotel mit sehr guter Küche und angenehmen Wellnessbereich
Leckeres Essen
Blick aus dem Restaurant
Stayed 3 nights in May 2023

6/10 Okay

Thilo

Liked: Cleanliness, room comfort
Disliked: Staff & service
4 Sterne nur beim Preis
Das Hotel liegt wunderschön gelegen. Die Zimmer sind sehr groß. Aus meiner Sicht fehlt dem Hotel jedoch Struktur in vielen Bereichen. So waren z.B. die elektronischen Zimmerschlüssel nicht bis zum Check-Out freigeschalten. Entgegen der Ankündigung verfügt das Hotel nicht über ein Restaurant. Es gibt eine Abendverpflegung nur als Halbpension mit zwei möglichen 3-gänge Menüs. Das Restaurant, vom Personal als Speisesaal bezeichnet, präsentiert sich als solcher. Es ist ein nettes aufgeräumtes Bistro. Für mein Empfinden eines vier Sterne Hotels nicht würdig. Leider ignoriert die Belegschaft die Möglichkeit der elektronischen und persönlichen Tischreservierung um dann anderen Gästen einen Tisch zu reservieren. Das Essen findet in zwei vorgegebenen Zeitfenstern statt. Wir hatten uns für den zweiten Durchgang um 19:30 Uhr entschieden. Leider gab es für 4 Personen keinen gedeckten Tisch obwohl der Wunsch hinterlegt war. Eingedeckt wurde nachdem wir uns einen Tisch gesucht hatten. Um es abzukürzen: das Weizen gab es im Bierseidel, die Vorspeise kam nach ca. 45 min und war nicht wirklich heiß. Besteck fehlte. Die Getränke kamen nach ca. 30 Minuten. Alles in allem Kantienencharakter und -niveau. Das Frühstück war gut, am zweiten Abend bot sich in der Kantine das selbe Bild. Die Zimmer sind etwas in die Jahre gekommen und mir persönlich fehlt ein erkennbares Konzept bei der Ausstattung. Was wirklich einem 4 Sterne Hotel entspricht, sind die Preise. Schade, dass Hotel hat Potential.
Stayed 2 nights in Feb 2023

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dienstreise nach Waren (Müritz)
Ich war mit meinem Aufenthalt in Waren mehr als zufrieden. Sehr freundlicher Empfang, auch überall war das Personal äußerst freundlich. Das Frühstücksbuffet war opulent - der Frühstücksraum ist auch sehr schön. Zum Hotel gehört ein großes Schwimmbad und eine schöne Saunalandschaft. Baden ging ich im hoteleigenen Steg im Tiefwaren See. Die Zimmer waren auch sehr schön, ich habe herrlich geschlafen. Das Bad war sehr groß.
Stayed 1 night in Aug 2022

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Enttäuschender Aufenthalt
Wir hatten nach der Buchung eine Anfrage hinsichtlich der Reservierung von Fahrrädern und einem Zimmer oberhalb des Erdgeschosses gestellt. Die Anfrage wurde ignoriert. Als wir da waren, haben wir prompt ein EG-Zimmer (der Seeblick verfing sich in einer Hecke) bekommen und mit Glück noch zwei Fahrräder ergattert. Im Zimmer war der Fußboden nicht sauber und während des Aufenthalts (2 Nächte) wurde nicht saubergemacht. Es gibt ein Restaurant mit Buffet, aber nicht a la carte. Beim Check-out sollte der bereits über hotels.com gezahlte Zimmerpreis nochmal gezahlt werden. Zudem war der Preis höher. Positiv war das Frühstück und die sehr guten Elektroräder des Hotels.
Stayed 2 nights in Jun 2022

10/10 Excellent

Marco

Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal. Wir haben uns sehr wohl gefühlt. Auch toll fand ich, dass man unmittelbar am Wasser /in der Natur war. Und das Essen war super lecker! :)
Stayed 2 nights in Aug 2021

10/10 Excellent

Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Alles Ok gutes Frühstück, super Spa Bereich
Stayed 3 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner, Travelled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
Hotel liegt weit ab vom Zentrum. Schlechte Bus Verbindung. Einteilung der Frühstückszeiten nicht so gut gelöst.
Stayed 4 nights in Sep 2020

8/10 Good

Michael, München

Travelled with group
Liked: Cleanliness, amenities
Wir hatten ein riesengroßes Zimmer mit Ausblick in den Garten der angehörigen Klinik! Die Zimmereinrichtung selbst ist ziemlich altbacken und zweckmäßig und könnte mal etwas Auffrischung vertragen. Der Spa Bereich hingegen war sehr modern und wunderschön, ebenfalls großartig war das Frühstücksbuffet, wenn auch hier die Koordination etwas besser hätte sein können. Klasse ist ebenfalls, dass man direkt im Hotel Fahrräder leihen kann. Teils könnte das Personal noch mehr zum Thema Freundlichkeit geschult werden. Leider haben wir öfter mitbekommen, dass Gäste pampig angeredet wurden!
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2020

4/10 Poor

Jutta, Germany

Business traveller, Travelled with partner
Disliked: Staff & service
Check in unfreundlich, auch mit viel Verständnis wegen der Coronamaßnahmen kann es nicht sein, dass kurz und bündig erklärt wird "Frühstück nur von 10-11 Uhr..."die Restzeiten waren ausgebucht, alternativ wurde uns nichts angeboten. Nach massiven Protest und langem hin und her haben wir die Variante Zimmerfrühstück (was auch im Internet auf der homepage in Corona-hochzeiten angeboten wurde) durchgesetzt. Keine Erläuterung zu Details, so dass wir am ersten Morgen eine Minimalvariante (4 Brötchen mit Belag für eins) aufs Zimmer bekamen - mit kleiner Erklärung zum Ausfüllen der "Wunschliste" hätte es gut klappen können. Der Spa mit Sauna gut gestaltet - keine Erklärungen bzgl. evtl. möglicher Spa-Behandlungen, keine Hinweise auf dem Zimmer, eine gesonderte Reception im Spa in 3 Tagen nie besetzt. Der Innenpool an einem Tag benutzbar am anderen Tag ohne Wasser - auch ohne Hinweis warum und wann er wieder benutzt werden kann. Liegen im Außenbereich von Vögeln beschmutzt und teilweise defekt. Restaurant ohne Flair und sehr kühle Atmosphäre. Personal sollte ein wenig mehr Kundenorientierung zeigen. Wir würden dieses Hotel nicht wieder wählen.
Stayed 3 nights in Jun 2020

8/10 Good

Siegfried

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kurzurlaub
Ich war mit meinem Aufenthalt sehr zu frieden. Es war alles sehr sauber und gerade in der Zeit der Pandemie wurden alle Hygiene Vorschriften eingehalten. Ich kann das Hotel mit gutem Gewissen weiter empfehlen.
Stayed 3 nights in Jun 2020