Accor Hotels - accommodation in Warsaw

Very nice, calm and relaxong place

Great location and excellent breakfast

This is an excellent place to stay. It’s very clean and modern. The location is lovely and near to lots of cafes, bars and handy shops like a health and beauty store to get essentials, like toiletries. I was a bit disappointed at first as everything was great but the room had two single beds, rather than a double. The description said it had two singles but showed (in every picture) a double bed, leading me to assume it was two singles bolted together and topped with a double topper. I did mention it, and was told that basically it was my fault and it was “just a picture”. But then, in fairness, the lady I was speaking to pulled the stops out and arranged for someone to change the room to meet my expectations. It was sort of direct but helpful. She was quite honest and didn’t sugar coat anything, but meant well. I appreciated it. Even though I was essentially told it was my fault. I’d say maybe partially, but it is a bit misleading to show a double bed when it’s in reality two singles. But anyway, it was resolved which made me happy. The bar served very nice, professional cocktails. The girls in the coffee shop were always nice and pleasant. The staff were all nice, and I saw staff picking up little bits of litter outside. Things like cigarette butts. The attention to detail is impressive. On the last day, the one lady in the coffee shop grabbed me some biscuits to see me off. The room was also cleaned every single day. 10/10 - I’d highly recommend this hotel.