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Hilton Warsaw City

4.0 star property
Luxury Warsaw hotel connected to the convention centre, a quick walk to Warsaw Uprising Museum
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Warsaw City

Exterior
Serves breakfast, lunch and dinner
Meeting facility
Indoor pool
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • Spa
  • Bar
  • Pool
  • 24/7 front desk
The price is NZ$159
includes taxes & fees
24 Dec - 25 Dec

Explore the area

Map
Grzybowska 63, Warsaw, 00-844
  • Warsaw Uprising Museum
    5 min walk
  • STIXX Bar & Grill
    1 min walk
  • Muzeum Powstania Warszawskiego 05 Tram Stop
    3 min walk
  • Warsaw (WAW-Frederic Chopin)
    19 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Multiple Beds (2 Twin Beds and 1 King Bed)

Premium bedding, minibar, in-room safe, desk

Family Room, Multiple Beds (2 Twin Beds and 1 King Bed)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
Hairdryer
  • 60 sq m
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Executive Room, 1 King Bed (Business)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Business)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed (Panoramic)

Executive Suite, 1 King Bed (Panoramic)

Executive Suite, 1 King Bed (Panoramic)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Kitchenette
Dining table
HDTV
  • 130 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Hilton, Basic Twin Room

Premium bedding, minibar, in-room safe, desk

Hilton, Basic Twin Room

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Business Room, 1 King Bed (Deluxe)

Premium bedding, minibar, in-room safe, desk

Business Room, 1 King Bed (Deluxe)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Corner

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About the area

Warsaw

You'll be connected to the convention centre at Hilton Warsaw City, and within a 20-minute stroll of Warsaw Uprising Museum and Palace of Culture and Science. Highlights at this luxury hotel include a full-service spa, a casino and a restaurant. .A day of pampering at SPA FOR YOU can include hot stone massages, body scrubs and facials along with access to the sauna and hot tub. The restaurant, Meza, serves international cuisine and is open for breakfast. Pistaccio is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the indoor swimming pool, gym and sauna as well as access to bike hire. 32292 square feet (3000 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of car rentals on site. .Places within a 30-minute walk of this 4-property class Centrum hotel include Saxon Gardens and Tomb of Unknown Soldier.

What's nearby

  • Warsaw Uprising Museum - 5 min walk
  • Palace of Culture and Science - 20 min walk
  • Copernicus Science Centre - 5 min drive
  • Old Town Square - 7 min drive
  • Old Town Market Place - 7 min drive

Getting around

  • Muzeum Powstania Warszawskiego 05 Tram Stop - 3 min walk
  • Warsaw Ochota Station - 14 min walk
  • Frederic Chopin Airport (WAW) - 19 min drive

Restaurants

  • ‪Panattoni Café - ‬3 min walk
  • ‪Browar Warszawski Restauracja & Bar - ‬3 min walk
  • ‪Nine's Restaurant & Sports Bar - ‬3 min walk
  • ‪Etno Cafe - ‬2 min walk
  • ‪Vita Cafe - ‬3 min walk

About this property

Hilton Warsaw City

Luxury Warsaw hotel connected to the convention centre, a quick walk to Warsaw Uprising Museum
Hilton Warsaw City offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 32292 square feet (3000 square metres) and includes a conference centre. A casino, a sauna, and spa services are also featured at the luxury Hilton Warsaw City. Parking is available for a fee. The property offers extended parking privileges.

This 4-star Warsaw hotel is smoke free.

  • 314 guestrooms or units
  • 22 levels
  • Conference rooms
  • 32292 sq ft of conference space
  • 3000 sq. m of conference space
  • Built in 2007
  • Casino
  • Deli
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Terrace
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Warsaw City offers 314 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, designer toiletries and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, SPA FOR YOU. Services include hot stone massages, sports massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Languages

Dutch, English, German, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (PLN 39 per night)
  • In-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (PLN 150 per day)
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; PLN 115 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mazovia - Patisserie
  • Meza
  • Piazza Lounge and Grill
  • Pistaccio

Things to do

  • 24 gaming tables
  • 70 slot machines
  • Bicycle rentals
  • Casino (182,988 square feet of space)
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (32,292 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: PLN 150 per pet, per stay, plus a deposit of PLN 150 per stay
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately PLN 115 per person
  • Fee for in-room wireless Internet: PLN 39 per night (3-device limit, rates may vary)
  • Self-parking fee: PLN 150 per day
  • Pet deposit: PLN 150 per stay
  • Pet fee: PLN 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hilton Hotel Warsaw
Hilton Warsaw
Hilton Warsaw Hotel
Hotel Hilton Warsaw
Warsaw Hilton
Warsaw Hilton Hotel
Warsaw Hotel
Warsaw Hotel Hilton
Hilton International Warsaw
Hilton Warsaw
Warsaw Hilton
Hilton Warsaw Hotel Convention Centre
Hilton Warsaw City Hotel
Hilton Warsaw City Warsaw
Hilton Warsaw City Hotel Warsaw
Hilton Warsaw Hotel Convention Centre

Frequently asked questions

What is the cancellation policy at Hilton Warsaw City?

Hilton Warsaw City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Warsaw City?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Hilton Warsaw City on 24 Dec 2024 start from NZ$158.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Warsaw City?

Yep, Hilton Warsaw City has a self car park for PLN 150 per day.

Are there any beaches close to Hilton Warsaw City?

The closest beach to Hilton Warsaw City is Vistula River Beach (3.3 km).

Is there a spa on site at Hilton Warsaw City?

Yep, SPA FOR YOU is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body scrubs, facials and body treatments, as well as sports massages.

Does Hilton Warsaw City have a pool?

Hilton Warsaw City has an indoor pool.

What luxury perks are available at Hilton Warsaw City?

Hilton Warsaw City features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding and 24-hour room service.

What makes Hilton Warsaw City a romantic place to stay?

A hot tub and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Warsaw City.

Is Hilton Warsaw City family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Warsaw City is a hit with families.

Does Hilton Warsaw City serve breakfast?

Sure does, buffet brekkie is served weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Warsaw City?

No, Hilton Warsaw City does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Warsaw City?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Warsaw City?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Hilton Warsaw City?

Furry friends are welcome at Hilton Warsaw City, with food and water bowls on offer. Just so you know, there's a weight limit of up to 10 kg per pet.

Hilton Warsaw City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 616 out of 1000 reviews" "
Rating 8 - Good. 280 out of 1000 reviews" "
Rating 6 - Okay. 61 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking was difficult. No free wifi here. Wonderful breakfast. Nice room with shower and tub. Poor lighting in bathroom. Had to unplug lamps to find power to charge devices.
Stayed 1 night in Sep 2024

10/10 Excellent

Trong Luu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Adi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

2/10 Terrible

Aegis

Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Václav

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Megan

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Reception made a mistake at check-in was very short me. Drop off area was small. Rooms were good very large bathrooms. Excellent workout facilities. 25m pool. Finish steam and sauna were a very nice touch. I can’t say enough about the gym area. Very good stay and would come back in a heart beat.
Stayed 1 night in Aug 2024

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a one room suite for family of four. It was SUPERB. The breakfast was included and a delicious buffet with tons of options. The gym/pool were a fitness club so a real gym. The public transit was close and easy to navigate. The staff was helpful and nice.
Stayed 4 nights in Jul 2024

8/10 Good

Darnell

Travelled with family
Liked: Staff & service
This property is in a great location in a very centralized urban part of Warsaw. Plenty of nightlife and lots of young vibrant faces. Upon check-in, Shubham really saved the day for us when we were in town for the Taylor Swift concert. He made sure we had a rollaway bed, even though Hilton’s online portal didn’t reserve us an extra bed for one of our rooms. There is quite a welcoming team of people at this hotel. The breakfast is excellent, and we ate at the hotel bar at least twice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Amiram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Stayed 6 nights in Jul 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice for a quick visit to Warsaw.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Rafal

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

FEDERICO

Stayed 1 night in Jun 2024

10/10 Excellent

Carlos

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect all around place, very clean and the staff is very friendly of course. Outside of the hotel being that your basically in the center of the city you can walk any which direction and find something interesting.
Stayed 3 nights in Jun 2024

10/10 Excellent

Arcady

Travelled with family, Business traveller
Liked: Amenities
Food
Stayed 1 night in Jun 2024

10/10 Excellent

Sam

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Amiram

Stayed 2 nights in Apr 2024

10/10 Excellent

Jdub

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was all very accomodating and kind. The location is ok as its in the main area of many office's. Its not walkable to Old Town, but the ubers arent expensive in comparison to America. Tasty food hall nearby with many options. 2 min walk. I would stay here again!
Stayed 5 nights in Apr 2024

10/10 Excellent

Trevor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 25 nights in Jan 2024

4/10 Poor

Samuel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Greta hotel, terrible aftercare
The hotel is great. Clean and exactly what you would expect from a Hilton. What was not expected is that they hadn’t processed my initial payment properly, which meant when I arrived they said I hadn’t paid. I reluctantly agreed to a pre-authorisation on my card so I could check in. I was assured that no debit would be taken without informing me first. Sadly they decided to not do this and double charge me for the room. Due to the time of the month, the lack of available cash in my bank account meant 8 bill direct debits bounced and I incurred overdraft fees. Hilton’s service from the point onwards fell on deaf ears and they couldn’t have cared less about the financial situation they had put me in. 8 days later, I finally got the 2nd charge back to my bank account, but the damage was done. NEVER agree to a pre-authorisation if you know 100% they already have your first payment.
Stayed 4 nights in Jan 2024