6/10 Okay
Jhon, Miami
Travelled with family
8 Jul 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
To begin with, the staff has nothing to do with the poor service the hotel offers. It is probably not their mistake
The room given to me was in the upstair floor. There are not lifts (elevators) in this property so if you come with luggages of 23 kilos. You will gain a backache by lifting those bags to the upstairs floors. Secondly, the reception is located a block away. I felt so unsafe when i open the door of the reception and the staff person legit rolled over the metal door ( like when you open a store). I was what the hell! Is this a safe area? If you have kids DONOT book this hotel. For the ladies if you high maintenance DONT EVEN think about it. For the oldest DONOT TRY to book this hotel. There are many flows and it spooky. Also my room’s lights were not working. Now, one good thing is the bathroom. And honestly. Like i said the staff has nothing to do with the poor condition of this place. They are warmed and very well educated. But please do yourself a favor DONT BOOK this place unless is your last option.
Jhon
Stayed 1 night in Jul 2024