Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel

3.5 star property
Hotel with free airport shuttle, near Arlington National Cemetery
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel

Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Cafe
Lobby
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Free airport shuttle
    Free airport shuttle
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1480 Crystal Drive, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    15 min walk
  • Arlington National Cemetery
    4 min drive
  • Pentagon
    6 min drive
  • Washington, DC (DCA-Ronald Reagan Washington National)
    7 min drive

Room options

Standard Room, 2 Double Beds, Accessible (Comm Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Double Bed, Accessible (Comm, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible (Comm Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible (Comm Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Standard Room

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed OR 1 Double Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Shower/bath combination
Coffee/tea maker
Cable/satellite channels
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Arlington

At Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel you'll be 2.6 km (1.6 mi) from Arlington National Cemetery and 4.4 km (2.7 mi) from National Mall. Highlights at this hotel include a restaurant, a free airport shuttle and a bar/lounge. .Potomac Social Tavern serves American cuisine and is open for dinner. 3000 square feet (279 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Crystal City hotel include Smithsonian Institution and Capital One Arena.

What's nearby

  • Smithsonian Institution - 4 min drive
  • Arlington National Cemetery - 4 min drive
  • National Mall - 4 min drive
  • George Washington University - 5 min drive
  • White House - 6 min drive

Getting around

  • Crystal City Station - 6 min walk
  • Washington Union Station - 14 min drive
  • Ronald Reagan National Airport (DCA) - 7 min drive

Restaurants

  • ‪Doubletree Lobby Lounge - ‬8 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪15th & Eads - ‬7 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Commonwealth Joe Coffee Roasters - ‬9 min walk

About this property

Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel

Hotel with free airport shuttle, near Arlington National Cemetery
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square metres) and includes conference space. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel. A roundtrip airport shuttle is free at scheduled times. For a fee, parking is available.

This 3.5-star Arlington hotel is smoke free.

  • 1 building
  • 308 guestrooms or units
  • 12 levels
  • 3000 sq ft of conference space
  • 279 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel offers 308 air-conditioned accommodations with a safe and coffee/tea makers. 43-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Fridges and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Chinese (Mandarin), English, French, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 4:30 AM to 11:00 PM at scheduled times
  • Secured, covered parking on site (USD 44 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 14 to 17 for adults and USD 7 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Potomac Social Tavern
  • Starbucks Coffee

Family friendly

  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • No plastic soft drink bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.00 to 17.00 for adults and USD 7.00 to 8.00 for children
  • Covered self-parking fee: USD 44 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza National Airport
Crowne Plaza Washington
Crowne Plaza Washington Hotel National Airport
Crowne Plaza Crystal City-Washington D.C. Hotel
Washington Crowne Plaza
Crowne Plaza Washington National Airport Hotel
Crowne Plaza Washington National Airport Hotel Arlington
Crowne Plaza City-Washington D.C. Hotel
Crowne Plaza Crystal City-Washington D.C.
Crowne Plaza City-Washington D.C.
Crowne Plaza Cityton DC

Frequently asked questions

What is the cancellation policy at Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel?

Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel?

As of 4 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel on 22 Nov 2024 start from NZ$170.71, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel?

Yep, Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel has a secured covered self car park with in/out privileges for USD 44 per night.

Does Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel serve breakfast?

Sure does, buffet breakfast is available daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel?

Yep, there's a free airport shuttle that runs from 4:30 AM - 11:00 PM at scheduled times.

Is there a bar or restaurant at Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Crystal City-Washington, D.C., an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 499 out of 1003 reviews" "
Rating 8 - Good. 265 out of 1003 reviews" "
Rating 6 - Okay. 120 out of 1003 reviews" "
Rating 4 - Poor. 63 out of 1003 reviews" "
Rating 2 - Terrible. 56 out of 1003 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Great location, walkable to coffee shops, restaurants, and the Metro. Easy access into DC. Spacious and comfortable room. Helpful staff. The free airport shuttle is a great bonus.
Stayed 2 nights in Aug 2024

10/10 Excellent

William S, Effingham

Liked: Cleanliness, staff & service, property conditions & facilities
Great property located to many places to eat and metro. Felt very safe walking late on main streets.
Stayed 7 nights in Jul 2024

2/10 Terrible

Ben

Travelled with family
Not a great stay at all.
There is NO airport shuttle from Dulles IAD to Crowne Plaza. We had to pay an additional $60 dollars to get here. The check in experience was not good. For Elite members this was terrible. The room is basic and for $240 for one night this is overpriced. There’s a small corner shop but the website makes it look much bigger. CVS is around the corner! Front desk also challenged the booking when it was correct. Decided to leave instead of booking more nights.
Stayed 1 night in Jul 2024

2/10 Terrible

Leah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived they didn’t know we were coming. They had a hard time finding our reservation. They gave us a room with no fridge. The hotel wasn’t clean the carpet looked like it had not ben vacuumed and floors looked like they hadn’t been mopped well.
Stayed 3 nights in Jul 2024

8/10 Good

Hans

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Anna, Cambridge

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location near restaurants and offices. Close to DCA. Rooms are large and comfortable, but the property could use an update in general. Staff is friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Stayed 2 nights in Jul 2024

4/10 Poor

Destiny

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
It’s kind of outdated for the area, the rooms and bathrooms could use some updating there are scratches on headboards and the bathrooms aren’t the cleanest. The location of the property is perfect if you want to go to DC but not stay in DC. It’s walk able to all public transportation stations. Multiple restaurants are walkable as well as life music.
Stayed 3 nights in Jul 2024

6/10 Okay

Lori

Liked: Cleanliness, staff & service
The location of the hotel was near the Ronald Regan airport and a close walk to the Crystal City metro. Check-in was quick. King-sized bed was comfortable. Restaurant was decent.
Stayed 5 nights in Jul 2024

8/10 Good

CLAUDIA

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Across from the meteo. 15min walk to a lot of food choices. Room was comfy!
Stayed 3 nights in Jul 2024

8/10 Good

G Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

gaelle

Liked: Property conditions & facilities
Great, thank you so much.
Stayed 4 nights in Jul 2024

10/10 Excellent

Belky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
I have visited the hotel a few times and i’m always happy with the hotel location, the clean rooms and the friendly staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Erica

Travelled with partner
Liked: Cleanliness
It had a parking garage that cost around $45/ night. I didn't realize that before booking there and may have considered other options if I did, so throwing it out there for others to consider. Room was okay, but a bit on the smaller side. Decent view from the window. Place has a breakfast buffet with servers to bring drinks and stuff if you buy the breakfast add ons while booking.
Stayed 3 nights in Jun 2024

8/10 Good

irma, miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel just outside of the center of DC, but the nearby metro station puts all the sights of the city within just a few stops.
Stayed 3 nights in Jul 2024

2/10 Terrible

MaryLou

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival I noticed the sheets were not changed and had stains on them. Bathroom wasn’t cleaned at all, there was urine from prior guest on sides of the toilet floor, also a lot hair in the bathroom.
Stayed 2 nights in Jul 2024

2/10 Terrible

Cerrah

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
The hotel staff communicated very different information about the hotel shuttle. We were told originally that it was wheelchair accessible, when in reality it wasn't. We were told originally that the shuttle runs 24/7, then another staff member said from 4.30am-midnight, and then another one said from 4.30am-11.00pm. We were at the airport at 10.30pm and waited until 11.30pm and we didn't see a single Holiday Inn shuttle. When we asked the hotel to call an accessible taxi last Friday, they did but a taxi never came. We waited almost an hour and I checked in frequently to find out if we should keep waiting. The staff member at the reception was very short with me, and not very supportive. She later helped to call a regular taxi. It took 70minutes to leave the hotel. The bed at the hotel is way too high for any wheelchair user. It is impossible to get into the bed independently. This needs to change. All it takes is to replace the few mattresses with a mattress half the size and the room will actually be accessible and comply with ADA regulations. We are disappointed in this property.
Stayed 5 nights in Jul 2024

10/10 Excellent

Lucille

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Starbucks and tavern on site.
Stayed 2 nights in Jul 2024

2/10 Terrible

Maria

Stayed 1 night in Jul 2024