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Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

3.5 star property
Pet-friendly hotel connected to a railway/underground station in Washington with free breakfast

Photo gallery for Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Exterior
Lobby
Lobby
Reception
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Gym
  • Pet-friendly
  • Parking available
The current price is NZ$341
includes taxes & fees
20 Apr - 21 Apr

Explore the area

Map
4300 Military Rd Nw, Washington, DC, 20015
  • American University
    ‪3 min drive‬
  • Walter E. Washington Convention Center
    ‪10 min drive‬
  • White House
    ‪10 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪35 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

45-inch flat-screen TV with cable channels

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (2 Rooms)

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Non Smoking (2 Rooms)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Custom)

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Non Smoking (Custom)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

45-inch flat-screen TV with cable channels

Suite, 2 Double Beds, Accessible, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

45-inch flat-screen TV with cable channels

Suite, 2 Double Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

45-inch flat-screen TV with cable channels

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking

45-inch flat-screen TV with cable channels

Premium Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

45-inch flat-screen TV with cable channels

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Sofa bed
  • 50 sq m
  • Sleeps 5
  • 2 Double Beds

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About the area

Washington

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion places you in the heart of Washington, connected to a railway/underground station and 9.1 km (5.6 mi) from George Washington University. Highlights at this hotel include a complimentary breakfast, an indoor swimming pool and Access to hot tub. .This business-friendly hotel offers a fitness centre, concierge services and a 24-hour front desk. Additionally, you'll find a free manager's reception, Wi-Fi in public areas and a 24-hour business centre. There's also the convenience of self parking. .Sights within a 10-minute drive of this 3.5-property class Northwest hotel include Lincoln Memorial and National Mall.

What's nearby

  • Chevy Chase Pavilion Shopping Center - 2 min walk - 0.2 km
  • American University - 3 min drive - 3.2 km
  • George Washington University - 8 min drive - 9.1 km
  • Walter E. Washington Convention Center - 10 min drive - 11.1 km
  • White House - 10 min drive - 10.4 km

Getting around

  • Friendship Heights Station - 2 min walk
  • Rockville Station - 16 min drive
  • Ronald Reagan National Airport (DCA) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Maggiano's - ‬3 min walk
  • ‪Potomac Pizza - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Meiwah Restaurant - ‬5 min walk

About this property

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Pet-friendly hotel connected to a railway/underground station in Washington with free breakfast
Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers its guests an indoor pool, Access to hot tub, and a fitness centre. A computer station is on site and WiFi is available in public spaces for a fee. Business amenities include a 24-hour business centre and 7 meeting rooms. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Washington DC Chevy Chase Pavilion. Parking is available for a fee.

This 3.5-star Washington hotel is smoke free.

  • 1 building
  • 198 guestrooms or units
  • 8 levels
  • Conference rooms
  • Built in 1990
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • ATM
  • Lift
  • No smoking on site
Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers 198 accommodations with laptop-compatible safes and a safe. Pillowtop beds feature premium bedding. 45-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Washington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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Hilton Garden Inn Washington DC/U.S. Capitol

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The price is NZ$303
includes taxes & fees
20 Apr - 21 Apr
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: WiFi (USD 14.95 per night)

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 17 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 40 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per night (rates may vary)
  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 100 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Union Pay, debit cards and cash.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • One child aged 17 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chevy Chase Embassy Suites
Chevy Chase Pavilion
Chevy Chase Pavilion Embassy Suites
Embassy Suites Chevy
Embassy Suites Chevy Chase
Embassy Suites Chevy Chase Pavilion Hotel Washington
Embassy Suites Chevy Chase Pavilion Washington
Embassy Suites Pavilion Chevy Chase
Embassy Suites Chevy Chase Pavilion Hotel Washington Dc
Embassy Suites Washington D.C. Chevy Chase Pavillion Hotel
Embassy Suites D.C. Chevy Chase Pavillion Hotel
Embassy Suites D.C. Chevy Chase Pavillion

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion?

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion?

As of 31 Mar 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion on 20 Apr 2025 start from NZ$341.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion?

Yep, Embassy Suites by Hilton Washington DC Chevy Chase Pavilion has a covered self car park with in/out privileges for USD 30 per night.

Does Embassy Suites by Hilton Washington DC Chevy Chase Pavilion have a pool?

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion has an indoor pool. The pool is open 7:00 AM to 10:00 PM.

What makes Embassy Suites by Hilton Washington DC Chevy Chase Pavilion a romantic place to stay?

1 hot tub, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion.

Is Embassy Suites by Hilton Washington DC Chevy Chase Pavilion family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Washington DC Chevy Chase Pavilion is a hit with families.

Does Embassy Suites by Hilton Washington DC Chevy Chase Pavilion serve breakfast?

Yep, our visitors are hooked on the free buffet brekkie here! Available on weekdays from 6:30 AM to 9:30 AM and on weekends between 7:00 AM and 10:30 AM, this is the spot to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion?

No, Embassy Suites by Hilton Washington DC Chevy Chase Pavilion does not offer an airport shuttle service.

What time are check-in & check-out at Embassy Suites by Hilton Washington DC Chevy Chase Pavilion?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Embassy Suites by Hilton Washington DC Chevy Chase Pavilion Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 868 out of 1612 reviews
Rating 8 - Good. 371 out of 1612 reviews
Rating 6 - Okay. 172 out of 1612 reviews
Rating 4 - Poor. 107 out of 1612 reviews
Rating 2 - Terrible. 94 out of 1612 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tammy, Lanexa

Travelled with family
Liked: Cleanliness, amenities
Very beautiful maintained and very reasonable prices. Very friendly and wonderful employees. Willing to offer help without being asked.
Stayed 1 night in Dec 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good but not excellent …
Overall a good experience … but a couple of disappointing things - 1. Parking is an extra $30.00 a day ! Not planned and not mentioned in booking the room. 2. Hot tub was not working. It was on but not working. 3. Given drink tickets - very nice - but a very short window of time to claim them !
Stayed 3 nights in Dec 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Naomi

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This is our second stay here and overall I recommend this hotel. It's very conveniently located right above a metro station, rooms are a good size and comfortable, the free breakfast and managers receptions are very nice and plentiful. Main issues were small things that could have easily been fixed with more attention. Examples include, the pool had no towels three out of the five times we went. Our room had run out of conditioner and wasn't filled during our 5 night stay. On our last night the maid took the second top sheet for the sofa bed and did not return it. Again, all small stuff but a little annoying. The biggest annoyance was when we were all woken at 7:30am by a building wide fire drill. Not an actual emergency, just a planned drill. Given that the hotel is pretty much the main occupier of the mall, you would think they would have more control over such drills, or at least apologize for them once they happen. Bottom line, it's good value for money and I do recommend it.
Stayed 5 nights in Dec 2024

10/10 Excellent

Debora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had a wonderful experience. The location is incredibly convenient, making it easy to get around and explore the area. Additionally, the breakfast provided was delicious and offered a good variety of options. Overall, I highly recommend this hotel for anyone looking for a comfortable and well-situated place to stay.
Stayed 3 nights in Dec 2024

8/10 Good

erica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Advertised having a bar. It was only open from 5-7 for the managers happy hour event, and only had two beers to choose from. They were free, but I was expecting a full cash bar that was open later in the night.
Stayed 2 nights in Dec 2024

10/10 Excellent

shamim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are big enough
Stayed 1 night in Dec 2024

2/10 Terrible

Hayat

Stayed 1 night in Dec 2024

8/10 Good

Lisa G., Roseville

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed during holidays and rarely saw another person! It was a bit unnerving. Also, took me a while to figure out how to get outside the bldg. had to take 2 separate elevators to get to street level. It was clean and loads of room.
Stayed 5 nights in Dec 2024

8/10 Good

Francis

Stayed 1 night in Dec 2024

2/10 Terrible

MJ

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Horrible and sloppy accounting caused huge problem
Customer service was next to useless. They had some maintenance emergency which isn’t their fault. However they had arranged rates with other hotels that didn’t have the same amenities. I was traveling with 5 kids so I specifically chose them for their included breakfast and indoor pool. The place we ended up on their recommendation had neither. Furthermore, they charged me for a stay even though I did t stay and didn’t have a manager on duty for 3 days who could help me rectify it. I was out hundreds of dollars for the entire weekend, meaning I barely could cover food and any keepsakes for my kids. The front desk staff told me it would be fixed by the following morning (I had noticed the charge the same night, as I checked into to the other hotel). It has been 8 days and the charge remains on my card.
Stayed 2 nights in Dec 2024

10/10 Excellent

Chasity

Stayed 2 nights in Dec 2024

4/10 Poor

Kymberlee

Stayed 3 nights in Dec 2024

6/10 Okay

Marquetta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was just ok to me.
Stayed 2 nights in Dec 2024

2/10 Terrible

Katherine

I didn’t stay or check in
Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Stayed 5 nights in Dec 2024

4/10 Poor

Tim

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Nice staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

????

Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the convenience to walk to the hotel directly from metro, which connects to the airport. Staff was very courteous and professional as well. All went well.
Stayed 4 nights in Dec 2024

8/10 Good

wayne

Liked: Cleanliness, staff & service
Disliked: Amenities
I spent additional money for the indoor pool and it closed early.
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were perfect. The staff was amazing. Couldn’t ask for A better stay
Stayed 1 night in Dec 2024

8/10 Good

Mikel

Business traveller
Liked: Staff & service, room comfort
Stayed 9 nights in Dec 2024

4/10 Poor

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Joseph

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst stay ever
The room was very nice and the hotel was in great condition but it was very noisy and the staff was not helpful. The room next to me was throwing parties every night with underage kids drinking in front of my room and they were playing loud music until 5am and banging on the walls. The hotel has no security and I called the front desk several times but nothing was done. I was not even offered a room change. I finally had to call tbe police just to get a couple hours of sleep after e nights before checking out. I asked to speak to the manager several times and was always told that one was not available. When I finally spoke to a manager upon checkout only after calling cooperate to complain I was only offered to have my $30 per day parking waived which I was not even aware I was being charged. I am a Hilton Honors member and this was not what I expected from a Hilton.
Stayed 3 nights in Dec 2024