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Embassy Suites by Hilton Alexandria Old Town

3.5 star property
Alexandria hotel in Old Town Alexandria with free breakfast and 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Alexandria Old Town

Exterior
Reception
Lobby
55-inch flat-screen TV with cable channels, TV, pay films
Suite, 1 King Bed with Sofa bed, Non Smoking (Larger)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Pool
  • Room service
  • Housekeeping
  • Bar
The price is NZ$312
includes taxes & fees
31 Jan - 1 Feb

Explore the area

Map
1900 Diagonal Rd, Alexandria, VA, 22314
  • George Washington Masonic National Memorial
    ‪5 min walk‬
  • United States Patent and Trademark Office Museum
    ‪10 min walk‬
  • Alexandria City Hall
    ‪2 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪21 min drive‬

Room options

View all photos for Premium Suite, Multiple Beds, Non Smoking

Fridge, microwave, coffee/tea maker

Premium Suite, Multiple Beds, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking (with Shower)

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (with Shower)

Studio Suite, 1 King Bed with Sofa bed, Non Smoking (with Shower)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Larger)

55-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking (Larger)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 59 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Balcony

Suite, Multiple Beds, Balcony

Suite, Multiple Beds, Balcony

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 70 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

55-inch flat-screen TV with cable channels, TV, pay films

Suite, Multiple Beds, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 43.0 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible (Roll-In Shower)

Suite, Multiple Beds, Accessible (Roll-In Shower)

Suite, Multiple Beds, Accessible (Roll-In Shower)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 43 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Roll-In Shower)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Premium Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Oversized)

55-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking (Oversized)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

55-inch flat-screen TV with cable channels, TV, pay films

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Premium bedding
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Executive Suite, 1 King Bed with Sofa bed, Non Smoking | Living area

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony (with Shower)

Suite, 1 King Bed with Sofa bed, Balcony (with Shower)

Suite, 1 King Bed with Sofa bed, Balcony (with Shower)

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

55-inch flat-screen TV with cable channels, TV, pay films

Suite, 2 Bedrooms

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 88 sq m
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Front of property - evening/night

Hilton Alexandria Old Town

Pet-friendly
Restaurant
Air conditioning
Gym
4.4 out of 5, Excellent, (1001)
The price is NZ$478
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Hilton Alexandria Old Town

About the area

Alexandria

At Embassy Suites by Hilton Alexandria Old Town you'll be within just a 10-minute stroll of George Washington Masonic National Memorial and United States Patent and Trademark Office Museum. Highlights at this hotel include a restaurant, an indoor swimming pool and free cooked-to-order breakfast. .The restaurant, Atrium Lounge, serves Mediterranean cuisine and is open for lunch and dinner. Atrium Lounge is the hotel's own lobby lounge, serving drinks along with light fare. 6232 square feet (579 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include a 24-hour gym, a free manager's reception and Wi-Fi in public areas. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Old Town Alexandria hotel include National Mall and White House.

What's nearby

  • George Washington Masonic National Memorial - 5 min walk
  • United States Patent and Trademark Office Museum - 10 min walk
  • Birchmere - 5 min drive
  • MGM National Harbor Casino - 9 min drive
  • George Washington's Mount Vernon - 14 min drive

Getting around

  • King Street Station - 2 min walk
  • Alexandria Station - 4 min walk
  • Ronald Reagan National Airport (DCA) - 21 min drive

Restaurants

  • ‪PLNT Burger - ‬3 min walk
  • ‪Joe Theismann's Restaurant - ‬1 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Bob & Edith's DINER - Old Town Alexandria - ‬3 min walk
  • ‪The Executive Diner - ‬7 min walk

About this property

Embassy Suites by Hilton Alexandria Old Town

Alexandria hotel in Old Town Alexandria with free breakfast and 24-hour fitness centre
Embassy Suites by Hilton Alexandria Old Town offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have WiFi and wired Internet for a fee.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 6232 square feet (579 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites by Hilton Alexandria Old Town. Parking is available for a fee.

This Alexandria hotel is smoke free.

  • 288 guestrooms or units
  • 8 levels
  • Conference rooms
  • 6232 sq ft of conference space
  • 579 sq. m of conference space
  • Built in 1990
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Corner/local shop
  • Terrace
  • Gift shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Alexandria Old Town offers 288 air-conditioned accommodations with MP3 docking stations and a safe. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Kitchenettes offer fridges, microwaves, separate dining areas and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Alexandria hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95); wired internet (surcharge)

Parking and transport

  • Secured, covered parking on site (USD 35 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Atrium Lounge
  • Atrium Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 6,232 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (117 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (127 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 1 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 12.95 (rates may vary)
  • Covered self-parking fee: USD 35.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Guests can access their rooms with a mobile device.

We should mention

  • Pool access available from 9:00 AM to 9:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Alexandria Old Town
Embassy Suites Hotel Alexandria Old Town
Embassy Suites Hotel Old
Embassy Suites Old
Embassy Suites Hotel Old Town
Embassy Suites Old Town
Embassy Suites Hotel Alexandria Old Town
Embassy Suites by Hilton Alexandria Old Town Hotel
Embassy Suites by Hilton Alexandria Old Town Alexandria
Embassy Suites by Hilton Alexandria Old Town Hotel Alexandria

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Alexandria Old Town?

Embassy Suites by Hilton Alexandria Old Town offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Alexandria Old Town?

As of 21 Jan 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Alexandria Old Town on 31 Jan 2025 start from NZ$311.52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Alexandria Old Town?

Yep, Embassy Suites by Hilton Alexandria Old Town has a secured covered self car park with in/out privileges for USD 35.00 per day.

Does Embassy Suites by Hilton Alexandria Old Town have a pool?

Embassy Suites by Hilton Alexandria Old Town has an indoor pool. The pool is open 9:00 AM to 9:30 PM.

What makes Embassy Suites by Hilton Alexandria Old Town a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Alexandria Old Town.

Is Embassy Suites by Hilton Alexandria Old Town family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Embassy Suites by Hilton Alexandria Old Town is a hit with families.

Does Embassy Suites by Hilton Alexandria Old Town serve breakfast?

Yep, our guests can't get enough of the free cooked-to-order breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Alexandria Old Town?

No, Embassy Suites by Hilton Alexandria Old Town does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Alexandria Old Town?

Yep, they've got a lounge bar and an onsite restaurant that serves Mediterranean cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Embassy Suites by Hilton Alexandria Old Town?

Check-in begins at 3 PM. Check-out time is noon.

Embassy Suites by Hilton Alexandria Old Town Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 630 out of 1001 reviews" "
Rating 8 - Good. 230 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 32 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Natalie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2024

8/10 Good

William

Stayed 1 night in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia provided us with incorrect checkin and out times. We arrived before either of the check in times. They held our bags for a few houra beforw we paid the $25 early check in at 2 ( we thought check in was 3… it was actually 4) our room was conveniently located next to the pool. It was quiet and clean and spacious. The free breakfast every morning was delicious and the two complementary drinks in the evening was a special treat, especially before going to a concert downtown. I felt safe considering you caould not get to the room levwls with out tapping your key in the elevator. The location was great and super convenient as we did not travel with a car!
Stayed 4 nights in Oct 2024

10/10 Excellent

James

Stayed 1 night in Oct 2024

8/10 Good

Jan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Weekend in DC
The most convenient hotel to the Metro in Alexandria. Only a minor issue with our room (sink that wouldn’t drain), but we were immediately moved to another room. Great breakfast to start the day. Room was very clean. Parking is convenient, but very tight parking spaces.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wallace, Suffolk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room change was very quick and efficient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Awesome stay. Room was great, plenty of space and comfortable beds. Happy hour is great too as well as the breakfast. Front desk staff were all friendly and welcoming. Perfect location. Will return.
Stayed 2 nights in Oct 2024

10/10 Excellent

sharla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hitel and location for our family. Transit and local trolley was right across the street.
Stayed 2 nights in Oct 2024

8/10 Good

W.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice except for our room's strong musty and mildew smell. When cleaning, there must not have been enough Odor Neutralizer placed in the carpet machine. It seemed the order was in the carpet in both suite rooms. We had to keep the A/C very low to mask out the smell. For the price we paid for the 5-night stay that would not have been an issue.
Stayed 3 nights in Oct 2024

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ernest

Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Stayed 2 nights in Oct 2024

10/10 Excellent

thermon e.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property in the past, very clean, friendly staff. Only issue that arose was that the room safe was not working. The issue was fixed right away. Would definitely stay at this property in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The staff was wonderful the bar was great the stay was wonderful the pool and the jacuzzi was great overall wonderful time
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Travelled with family
Liked: Staff & service, property conditions & facilities
was overall good
Stayed 2 nights in Sep 2024

10/10 Excellent

Lindsey

Business traveller
Liked: Staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Preston

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not be fooled by pictures. This location is pretty dated and the inside does not match with what is displayed. The pool is very small and looked a bit dirty and cloudy when we were there. The picture is definitely staged to make it appear bigger and better than it truly is. NOISY! The noise was atrocious. Even just conversations and movement seemed elevated due to the way the layout of the building is. We were next to or near someone who decided to just play loud thumping music until late into the night. I called the front desk to complain as well as recording the sounds from inside the room to show just how loud it was and went to the front desk. They made it seem like there was nothing they could do to stop guests from being disruptive of others. This was between 9:30 and 10 PM that I went to complain. When we complained again on check out we were told, "It was children." As if that should excuse the actions and make it acceptable. DIRTY! When we arrived at 6:30 our floor (6th) had silly string all over the floor. According to the manager on duty, they walked our floor when I complained about the noise, but at 10 PM when I walked to the front desk to complain the silly string was still there. Upon our leaving around 9 AM, it was still there. So cleaning up the mess was clearly not a concern to them either. The layout was a bit odd and only having one set of elevators on one side of the hotel was also an odd choice.
Stayed 1 night in Sep 2024

10/10 Excellent

Tiffany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very amazing ! The staff the pool area etc. overall I give them a 10
Stayed 2 nights in Sep 2024

10/10 Excellent

Josh

Liked: Cleanliness, amenities, property conditions & facilities
Nice overall
Stayed 6 nights in Jul 2024

10/10 Excellent

Christopher Marc, High Point

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jun 2024

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was wonderful and happy hour had great snacks!
Stayed 2 nights in Sep 2024

2/10 Terrible

Alejandro

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very rude staff at front desk. And breakfast was horrible
Stayed 4 nights in Sep 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Aug 2024