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Hilton Washington DC National Mall The Wharf

4.0 star property
Hotel with a fitness centre, steps from International Spy Museum
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Washington DC National Mall The Wharf

1 King Deluxe Pool View | View from room
Point of interest
2 King 2 Bedroom Corner Suite City View | Living area
Seasonal outdoor pool
City view from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Laundry
    Laundry
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
480 L'Enfant Plaza, Washington, DC, 20024
  • International Spy Museum
    1 min walk
  • National Mall
    5 min walk
  • The Anthem
    7 min walk
  • Washington, DC (DCA-Ronald Reagan Washington National)
    13 min drive

Room options

View all photos for 1 King Deluxe City View

Premium bedding, in-room safe, desk, laptop workspace

1 King Deluxe City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King 1 Bedroom Premium Corner Suite City View

View from room

1 King 1 Bedroom Premium Corner Suite City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 King Beds Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

2 King Beds Deluxe Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for 1 King Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

1 King Deluxe Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

1 King Deluxe Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Kings Deluxe Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

2 Kings Deluxe Hearing Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for 2 King Dlx Mobility/Hear Access w/RI-Shwr

Premium bedding, in-room safe, desk, laptop workspace

2 King Dlx Mobility/Hear Access w/RI-Shwr

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for 2 Kings Deluxe Hear/Mob Access w/Tub

Premium bedding, in-room safe, desk, laptop workspace

2 Kings Deluxe Hear/Mob Access w/Tub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for 1 King Junior Suite Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

1 King Junior Suite Hearing Accessible

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Jr Ste Mobility/Hearing Access w/Tub

Premium bedding, in-room safe, desk, laptop workspace

1 King Jr Ste Mobility/Hearing Access w/Tub

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Deluxe Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

1 King Deluxe Hearing Accessible

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Dlx- Mobility/Hearing Access W/Tub

Premium bedding, in-room safe, desk, laptop workspace

1 King Dlx- Mobility/Hearing Access W/Tub

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 King Beds 1 Bedroom Corner Suite

2 King Beds 1 Bedroom Corner Suite

2 King Beds 1 Bedroom Corner Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 63 sq m
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for 1 King 1 Bedroom Presidential Suite River View

65-inch flat-screen TV with cable channels, TV, Netflix

1 King 1 Bedroom Presidential Suite River View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 128 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King 1 Bedroom Suite - Ambassador

Designer toiletries, towels

1 King 1 Bedroom Suite - Ambassador

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Fireplace
Air conditioning
Heating
Free cots/infant beds
  • 128 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for 1 King 1 Bedroom Corner Suite

View from room

1 King 1 Bedroom Corner Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 King Beds Deluxe Pool View

Premium bedding, in-room safe, desk, laptop workspace

2 King Beds Deluxe Pool View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 33 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for 1 King Deluxe Pool View

1 King Deluxe Pool View

1 King Deluxe Pool View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 King 2 Bedroom Corner Suite City View

2 King 2 Bedroom Corner Suite City View | Living area

2 King 2 Bedroom Corner Suite City View

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Free cots/infant beds
Fridge
  • 64 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for 2 King Beds Deluxe City View

Premium bedding, in-room safe, desk, laptop workspace

2 King Beds Deluxe City View

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Renovated in 2021
Premium bedding
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

Similar properties

Exterior
Hyatt House Washington DC/The Wharf
Pool
Breakfast included
Pet-friendly
Free WiFi
4.4 out of 5, Excellent, (1381)
The price is NZ$226
for 1 night
includes taxes & fees
29 Nov - 30 Nov
Hyatt House Washington DC/The Wharf

About the area

Washington

Hilton Washington DC National Mall The Wharf puts you in the heart of Washington, steps from International Spy Museum and within a 10-minute stroll of The Anthem. Highlights at this hotel include a restaurant, a bar/lounge and a rooftop terrace. .The restaurant, Washington DC, serves Regional cuisine and is open for breakfast, brunch, lunch and dinner. Enjoy the gym and seasonal outdoor swimming pool. 30000 square feet (2787 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this Southwest hotel include Museum of the Bible and National Museum of African American History and Culture.

What's nearby

  • National Museum of African American History and Culture - 16 min walk
  • Washington Monument - 17 min walk
  • United States Capitol - 2 min drive
  • Capital One Arena - 2 min drive
  • White House - 4 min drive

Getting around

  • L'Enfant Plaza Station - 6 min walk
  • Washington Union Station - 10 min drive
  • Ronald Reagan National Airport (DCA) - 13 min drive

Restaurants

  • ‪Shake Shack - ‬7 min walk
  • ‪Surfside - ‬6 min walk
  • ‪Jessie Taylor Seafood - ‬6 min walk
  • ‪Mi Vida - ‬7 min walk
  • ‪Panda Express - ‬1 min walk

About this property

Hilton Washington DC National Mall The Wharf

Hotel with a fitness centre, steps from International Spy Museum
Hilton Washington DC National Mall The Wharf offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 30000 square feet (2787 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hilton Washington DC National Mall The Wharf. For a fee, parking is available. A complete renovation of Hilton Washington DC National Mall The Wharf was completed in July 2021.

This Washington hotel is smoke free.

  • 1 building
  • 367 guestrooms or units
  • 30000 sq ft of conference space
  • 2787 sq. m of conference space
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hilton Washington DC National Mall The Wharf offers 367 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 65-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 65 per day; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 22 to 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Café and Market Place
  • Washington DC

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 30,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from October 14 2024 to May 23 2025 (dates subject to change):
  • Swimming pool
The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22.00 to 25.00 per person
  • Valet parking fee: USD 65 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, Carte Blanche, debit cards and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel L'Enfant Plaza
L'Enfant Plaza
Hilton Washington DC National Mall Hotel
L'Enfant Plaza Hotel Washington
L'Enfant Plaza Washington
Hotel l Enfant Plaza
l Enfant Plaza Hotel
Lenfant Plaza Hotel
Hilton National Mall Hotel
Hilton National Mall
L'Enfant Plaza Hotel
Hilton Washington DC/ L'Enfant Plaza
Hilton Washington DC National Mall
Hilton Washington DC National Mall The Wharf Hotel
Hilton Washington DC National Mall The Wharf Washington
Hilton Washington DC National Mall The Wharf Hotel Washington

Frequently asked questions

What is the cancellation policy at Hilton Washington DC National Mall The Wharf?

Hilton Washington DC National Mall The Wharf offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Washington DC National Mall The Wharf?

As of 15 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Washington DC National Mall The Wharf on 25 Nov 2024 start from NZ$301.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Washington DC National Mall The Wharf?

Yep, Hilton Washington DC National Mall The Wharf has valet parking with in/out privileges for USD 65 per day.

Does Hilton Washington DC National Mall The Wharf have a pool?

Hilton Washington DC National Mall The Wharf has a seasonal outdoor pool. The pool is open from June to September. The swimming pool will be unavailable from October 14 2024 to May 23 2025 (dates subject to change).

What makes Hilton Washington DC National Mall The Wharf a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Washington DC National Mall The Wharf.

Is Hilton Washington DC National Mall The Wharf family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Hilton Washington DC National Mall The Wharf is a hit with families.

Does Hilton Washington DC National Mall The Wharf serve breakfast?

You bet, full breakfast is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hilton Washington DC National Mall The Wharf?

No, Hilton Washington DC National Mall The Wharf does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Washington DC National Mall The Wharf?

Yep, they've got a lounge bar and an onsite restaurant that serves Regional cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Washington DC National Mall The Wharf?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Washington DC National Mall The Wharf?

No, only service animals are allowed.

Hilton Washington DC National Mall The Wharf Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 740 out of 1165 reviews" "
Rating 8 - Good. 243 out of 1165 reviews" "
Rating 6 - Okay. 103 out of 1165 reviews" "
Rating 4 - Poor. 53 out of 1165 reviews" "
Rating 2 - Terrible. 26 out of 1165 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

James, astoria

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Allison Rowan

Liked: Cleanliness, amenities, property conditions & facilities
Close to the wharf.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolute pleasant experience all around! We would for sure book again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like is that I believe as much as you’re paying to stay at the hotel your parking should be free, not 65 or eight dollars a night
Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was quiet and accessible. Easy 15-20 walks to anywhere on the Mall. The room was clean and the bed was very comfortable. The A/C worked beautifully considering how humid D.C. is during the summer.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
DC Weekend Trip
It was a great room, spacious. Directly across from the Spy Museum. And 7 minute walk to the Wharf. Only issue. The AC leaked from the vent. Otherwise perfect.
Stayed 2 nights in Aug 2024

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay at Hilton
We did not have room service to clean our room, replace towels but we just stayed 2 nights. We called and had towels delivered promptly. Great local - Metro station literally on site and not too far to walk to mall or ward. Front desk personnel were friendly and informative. There is a self serve coffee bar ($) to left of front desk in case you don’t want to pay for Starbucks.
Stayed 2 nights in Aug 2024

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Very clean
The pool was nice although they were out of towels. The room was very clean and close to all attractions
Stayed 1 night in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t ask for more.
The room was very nice, the people were very accommodating and helpful, and there is a full fledged Starbucks in the lobby.
Stayed 2 nights in Aug 2024

6/10 Okay

CARLY

Travelled with family
Liked: Amenities
Disliked: Staff & service
Stayed here during a family vacation. We were disappointed with the service provided by housekeeping and the hotel restaurant/lounge. We stayed four nights and despite requesting our room be refreshed, we received no housekeeping service. We went down to the hotel restaurant for supper one evening and waited 15 min before being acknowledged. The front desk staff were pleasant and responded to requests/texts quickly.
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Makeeta

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Great location! The hotel is clean but the staff was not very attentive and/or timely when request were submitted.
Stayed 2 nights in Aug 2024

10/10 Excellent

Siddharth

Stayed 3 nights in Jun 2024

10/10 Excellent

GLADYS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service as usual.
Stayed 1 night in Aug 2024

10/10 Excellent

Wai Man

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

sue

Travelled with family
Disliked: Amenities
Won’t be staying here again.
Stayed 6 nights in Jul 2024

8/10 Good

Sarah

Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location (between the mall & the wharf) for our family visit. The valets were friendly and helpful. My children enjoyed the pool. There is a Starbucks with nice, efficient employees within the hotel. We felt very safe and were comfortable there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nicole

Stayed 1 night in Jul 2024

10/10 Excellent

Roslin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was everything I expected, staying at the Hilton is where I would prefer to stay every visit. The building is beautiful, clean and close to everything or within 10-15 walking distance there is seating areas all around. The only thing we didn’t like was the price of the conventional breakfast so we ate Starbucks right next to the service desk and the mall is downstairs which is the coolest!
Stayed 3 nights in Jul 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024