8/10 Good
Jaya
Travelled with family
24 Aug 2024
Liked: Cleanliness, amenities, property conditions & facilities
The property location and accommodation was great. We had a party of 6 and the kitchen, and little living room was a great addition. The staff was friend, courteous and helpful my only issue was the toilet overflowed and when I came the front desk the maintenance man came and immediately unclogged the toilet and then told me I had to call back front desk to have them come clean the bathroom but he was not sure if they would come because it was not my day for them to clean the room. I called explained the review water ran on the floor and if they can clean it and was told ok we’ll see when we can get someone to come. I wanted 10 minutes and outside my room had someone cleaning the room next door when I asked if the lady could clean it so I can go out she said she can’t. I called back front desk ask how long before someone can come and was told she was not certain. I wanted another 5 minutes and got inpatient so I went to the lady in the hall and asked for her mop and cleaner and did it myself. I know 15 min is not long to wait but I being the toilet I felt it needed to be taken care of sooner. Apart from that everything’s else was great, loved the pool, location, there was also a pool table which was nice and the breakfast was good. The patio in the back was beautiful. Wish we spent more than 3 days.
Jaya
Stayed 2 nights in Aug 2024