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Archer Hotel Old Town Alexandria

4.5 star property
Luxury Alexandria hotel in Old Town Alexandria with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Archer Hotel Old Town Alexandria

Courtyard
View from property
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
2 bars/lounges

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available

Explore the area

Map
1600 King Street, Alexandria, VA, 22314
  • George Washington Masonic National Memorial
    8 min walk
  • United States Patent and Trademark Office Museum
    14 min walk
  • Market Square
    15 min walk
  • Washington, DC (DCA-Ronald Reagan Washington National)
    14 min drive

Room options

View all photos for Archer's Den Mobility Accessible with Tub

42-inch LCD TV with satellite channels, TV

Archer's Den Mobility Accessible with Tub

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Archer's Grand Den Mobility Accessible with Roll In Shower

42-inch LCD TV with satellite channels, TV

Archer's Grand Den Mobility Accessible with Roll In Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Archer's Suite with Terrace

Archer's Suite with Terrace | Living area

Archer's Suite with Terrace

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
  • 57 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Balcony King

Balcony

Balcony King

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King

Premium bedding, in-room safe, desk, laptop workspace

Classic King

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King Mobility Accessible with Tub

Premium bedding, in-room safe, desk, laptop workspace

Classic King Mobility Accessible with Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner King

Corner King

Corner King

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Diplomat Suite with Terrace

Diplomat Suite with Terrace

Diplomat Suite with Terrace

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 61 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double Queen

Premium bedding, in-room safe, desk, laptop workspace

Double Queen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Queen Mobility Accessible with Tub

Premium bedding, in-room safe, desk, laptop workspace

Double Queen Mobility Accessible with Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Balcony king mobility-accessible with tub

Premium bedding, in-room safe, desk, laptop workspace

Balcony king mobility-accessible with tub

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Archer's Den

42-inch LCD TV with satellite channels, TV

Archer's Den

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Terrace (Ambassador)

Premium bedding, in-room safe, desk, laptop workspace

Suite, Terrace (Ambassador)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for King Claw Foot Tub

Premium bedding, in-room safe, desk, laptop workspace

King Claw Foot Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe

Premium bedding, in-room safe, desk, laptop workspace

King Deluxe

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Mobility Accessible with Tub

Premium bedding, in-room safe, desk, laptop workspace

King Deluxe Mobility Accessible with Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Rain Shower

Premium bedding, in-room safe, desk, laptop workspace

King Rain Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Rain Shower Mobility Accessible with Roll In Shower

Premium bedding, in-room safe, desk, laptop workspace

King Rain Shower Mobility Accessible with Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite with Terrace

Premium bedding, in-room safe, desk, laptop workspace

Presidential Suite with Terrace

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Dining table
  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Run of House)

Premium bedding, in-room safe, desk, laptop workspace

Room (Run of House)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hotel Heron Old Town Alexandria
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (85)
The price is NZ$542
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hotel Heron Old Town Alexandria

About the area

Alexandria

A luxury stay in the heart of Alexandria awaits you at Archer Hotel Old Town Alexandria. You'll be 8 km (5 mi) from MGM National Harbor Casino and 9.7 km (6.1 mi) from Arlington National Cemetery. Highlights at this boutique hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A pampering day can include deep-tissue massages and Swedish massages along with body wraps, body scrubs and aromatherapy. The brasserie, BRABO Brasserie, serves French cuisine and is open for breakfast, lunch and dinner. Enjoy the gym and Turkish bath/hammam. 5600 square feet (520 square metres) of event facilities include 2 meeting rooms and conference space. Plus you'll find free Wi-Fi in public areas and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Places within a 15-minute drive of this 4.5-property class Old Town Alexandria hotel include Washington Monument and National Mall.

What's nearby

  • George Washington Masonic National Memorial - 8 min walk - 0.7 km
  • MGM National Harbor Casino - 8 min drive - 8.1 km
  • National Mall - 11 min drive - 10.7 km
  • Arlington National Cemetery - 12 min drive - 9.8 km
  • White House - 14 min drive - 12.9 km

Getting around

  • King Street Station - 4 min walk
  • Alexandria Station - 7 min walk
  • Ronald Reagan National Airport (DCA) - 14 min drive

Restaurants

  • ‪PLNT Burger - ‬6 min walk
  • ‪Joe Theismann's Restaurant - ‬4 min walk
  • ‪Misha's - ‬8 min walk
  • ‪Bob and Edith's Diner - ‬3 min walk
  • ‪The Executive Diner - ‬6 min walk

About this property

Archer Hotel Old Town Alexandria

Luxury Alexandria hotel in Old Town Alexandria with 2 restaurants
Archer Hotel Old Town Alexandria offers its guests a full-service spa and a health club. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Event space at this hotel measures 5600 square feet (520 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the luxury Archer Hotel Old Town Alexandria. For a fee, parking is available.

This 4.5-star Alexandria hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • 5600 sq ft of conference space
  • 520 sq. m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Library
  • Terrace
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
Archer Hotel Old Town Alexandria offers 107 accommodations with laptop-compatible safes and complimentary bottles of water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries.

This Alexandria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 5 treatment rooms. Services include deep-tissue massages, Swedish massages, facials and body wraps. The spa is equipped with a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Languages

Arabic, English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 5 to 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • AKB, a hotel bar
  • BRABO Brasserie

Family friendly

  • Free cot
  • Microwave on request
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 5,600 square feet of conference space

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Spa open select days
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2009
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 per person
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Lorien
Hotel Lorien Spa
Lorien Hotel
Lorien Hotel & Spa
Lorien Hotel & Spa Alexandria
Lorien Hotel Spa
Lorien Spa
Lorien Spa Alexandria
Spa Lorien

Frequently asked questions

What is the cancellation policy at Archer Hotel Old Town Alexandria?

Archer Hotel Old Town Alexandria offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Archer Hotel Old Town Alexandria?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Archer Hotel Old Town Alexandria on 28 Nov 2024 start from NZ$285.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Archer Hotel Old Town Alexandria?

Yep, Archer Hotel Old Town Alexandria has secured covered valet parking with in/out privileges for USD 40 per night.

Is there a spa on site at Archer Hotel Old Town Alexandria?

Yep, there is an onsite spa at Archer Hotel Old Town Alexandria. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

What luxury perks are available at Archer Hotel Old Town Alexandria?

Archer Hotel Old Town Alexandria features a full-service spa, a health club and 2 restaurants.

What makes Archer Hotel Old Town Alexandria a romantic place to stay?

A bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Archer Hotel Old Town Alexandria.

Does Archer Hotel Old Town Alexandria serve breakfast?

You bet, cooked-to-order breakfast is offered weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Archer Hotel Old Town Alexandria?

No, Archer Hotel Old Town Alexandria does not offer an airport shuttle service.

Is there a bar or restaurant at Archer Hotel Old Town Alexandria?

Yep, you can grab a meal at Archer Hotel Old Town Alexandria's onsite restaurant that serves French cuisine.

What time are check-in & check-out at Archer Hotel Old Town Alexandria?

Check-in begins at 3 PM. Check-out time is 11:00 AM.

Are pets allowed at Archer Hotel Old Town Alexandria?

Dogs are welcome at Archer Hotel Old Town Alexandria, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 23 kg per pet.

Archer Hotel Old Town Alexandria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 626 out of 1002 reviews" "
Rating 8 - Good. 214 out of 1002 reviews" "
Rating 6 - Okay. 83 out of 1002 reviews" "
Rating 4 - Poor. 41 out of 1002 reviews" "
Rating 2 - Terrible. 38 out of 1002 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Latoya

Disliked: Property conditions & facilities
Nice location and various nearby choices to eat/drink. The hotel had a very foul odor, no room service, electricity went out during my stay, the room temperature was very high (80's) in the middle of August and I couldn't adjust the thermostat. I would give it a higher rating for being a cute boutique style stay, but I was extremely disappointed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Nellie, Bowie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
wonderful hotel, beautiful accommodations
Stayed 1 night in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a convenient location, close to shops and dining options. The staff is extremely helpful and friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Jazmine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was friendly and accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Aug 2024

10/10 Excellent

Bianca

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will be back. This was a great stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
recommend
Clean comfortable hotel with attached bar/restaurant that had amazing food and fantastic staff. The view to the courtyard from the room was out of the movies.
Stayed 1 night in Aug 2024

4/10 Poor

Christen

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay was short, but we were excited for a little getaway. I used reward points for our stay and paid around $150 out of pocket. Overall the property felt run down, little details in regards to cleaning felt somewhat missed. The caramels left in our room unfortunately had ants in them so we tossed them. We also woke up to a lot of ants in our bed as well. I unfortunately do regret using the points I had saved for what I thought would be a splurge night for us.
Stayed 1 night in Aug 2024

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Excellent. Clean, friendly. Great location
Stayed 1 night in Aug 2024

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay in Alexandria
Stayed 1 night in Aug 2024

6/10 Okay

maria

Liked: Staff & service
It was fine but better when it was the Lorien. Our air conditioning didn’t work right so 2 nights we didn’t sleep well because it was too warm.
Stayed 3 nights in Aug 2024

10/10 Excellent

Klaudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Thrisha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was perfect. Wish it wasn’t just a 1 day pit stop on the way home from SC. We will be back.
Stayed 1 night in Aug 2024

10/10 Excellent

Jody

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Very Nice
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always, our stay was great. We had the King Bed room with balcony. The only small issue we had was that there were ants in and around the complimentary candy left on the desk. Housekeeping immediately came to the room and resolved the issue.
Stayed 1 night in Aug 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Melissa

Stayed 2 nights in Jul 2024

8/10 Good

Raul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Violeta

Stayed 1 night in Jul 2024

8/10 Good

Ka

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except the A/C inside the room is quite noisy going when going on & off that I have trouble when sleeping.
Stayed 6 nights in Jul 2024

8/10 Good

Jennifer

Stayed 3 nights in Jul 2024

6/10 Okay

William

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We found ourselves staying at what was the Lorien Hotel and SPA two weeks after the acquisition by the Archer Group. The staff were still working out the bugs in their new systems. The big complaint was with the HVAC Systems in what seemed to be many of the rooms. Noisy with water dripping from the condensation lines and loud noises when the system kicked off and on. All of which made sleeping through the night impossible. Not what one would expect from a higher end hotel. The staff were most apologetic and accommodating, but they were clearly unable to rectify the problems.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeniece

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024