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Residence Inn Arlington Capital View

3.0 star property
Hotel with free breakfast, near Fashion Center at Pentagon City

Photo gallery for Residence Inn Arlington Capital View

Premium bedding, down duvets, pillow-top beds, in-room safe
Property amenity
Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
The current price is NZ$243
includes taxes & fees
23 May - 24 May

Explore the area

Map
2850 S Potomac Ave, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪3 min drive‬
  • Arlington National Cemetery
    ‪6 min drive‬
  • Pentagon
    ‪7 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪18 min walk‬

Room options

View all photos for Studio, Multiple Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, Multiple Beds (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Multiple Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, Multiple Beds (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, Multiple Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, 1 King Bed (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Business Studio, 1 Double Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Business Studio, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Business Studio, 1 Double Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Business Studio, 1 Double Bed (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Double Bed

View all photos for Studio, 1 King Bed, Non Smoking (City View)

Studio, 1 King Bed, Non Smoking (City View)

Studio, 1 King Bed, Non Smoking (City View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
  • City view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Multiple Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio, Multiple Beds, Non Smoking

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
  • 41 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 Bedroom, City View (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, City View (Mobility Accessible, Tub)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (City View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking (City View)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dining table
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
HDTV
Hypo-allergenic bedding
  • City view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Arlington

At Residence Inn Arlington Capital View you'll be 4 km (2.5 mi) from Arlington National Cemetery and 3.6 km (2.2 mi) from Pentagon. Highlights at this hotel include a restaurant, a complimentary breakfast and in-room kitchens. .The restaurant, SOCCI, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. 2700 square feet (251 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. There's also valet parking, along with the convenience of a free airport shuttle. .Attractions within a 10-minute drive of this 3-property class Crystal City hotel include National Museum of African American History and Culture and Smithsonian Institution.

What's nearby

  • Fashion Center at Pentagon City - 3 min drive - 3.0 km
  • National Mall - 5 min drive - 5.7 km
  • Arlington National Cemetery - 6 min drive - 4.3 km
  • Pentagon - 7 min drive - 6.5 km
  • White House - 7 min drive - 7.8 km

Getting around

  • Alexandria Station - 14 min drive
  • Crystal City Station - 16 min walk
  • Ronald Reagan National Airport (DCA) - 7 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Boar's Head Delicatessen - ‬5 min walk
  • ‪Washington Pour Bar - ‬5 min walk
  • ‪Kabob Palace - ‬10 min walk
  • ‪U Street Pub - ‬5 min walk

About this property

Residence Inn Arlington Capital View

Hotel with free breakfast, near Fashion Center at Pentagon City
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2700 square feet (251 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Residence Inn Arlington Capital View. A roundtrip airport shuttle at scheduled times, A train station pick-up shuttle and A train station drop-off shuttle are free. Parking is available for a fee.

This 3-star Arlington hotel is smoke free.

  • 1 building
  • 325 guestrooms or units
  • 14 levels
  • Conference rooms
  • 2700 sq ft of conference space
  • 251 sq. m of conference space
  • Built in 2010
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Residence Inn Arlington Capital View offers 325 accommodations with a safe and free newspapers. Pillowtop beds feature down duvets and premium bedding. 37-inch LCD televisions come with premium cable channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Arlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Russian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times
  • Free train station pick-up and drop-off shuttle
  • Covered parking on site (USD 44 per day; includes in/out privileges)
  • Covered valet parking on site (USD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • SOCCI

Things to do

  • 24-hour gym
  • Bicycles

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,700 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:30 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: USD 44 per day (in/out privileges)
  • Valet parking fee: USD 49 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD75 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Arlington Capital View
Residence Inn Capital Aparthotel Arlington View
Residence Inn Arlington Capital View Hotel Arlington
Residence Inn Arlington Capital View Hotel
Residence Inn Capital View Hotel
Residence Inn Capital View
Arlington Capital Arlington
Residence Inn Arlington Capital View Hotel
Residence Inn Arlington Capital View Arlington
Residence Inn Arlington Capital View Hotel Arlington

Frequently asked questions

What is the cancellation policy at Residence Inn Arlington Capital View?

Residence Inn Arlington Capital View offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn Arlington Capital View?

As of 28 Apr 2025, prices found for a 1-night stay for 2 adults at Residence Inn Arlington Capital View on 23 May 2025 start from NZ$243.33, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn Arlington Capital View?

Yep, Residence Inn Arlington Capital View has a covered self car park with in/out privileges for USD 44 per day.

What makes Residence Inn Arlington Capital View a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Residence Inn Arlington Capital View.

Is Residence Inn Arlington Capital View family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn Arlington Capital View is a hit with families.

Does Residence Inn Arlington Capital View serve breakfast?

You bet, guests are hooked on the free buffet brekkie here! Offered on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Residence Inn Arlington Capital View?

Yep, there's a free airport shuttle that runs from 5:00 AM - 11:00 PM at scheduled times.

Is there a bar or restaurant at Residence Inn Arlington Capital View?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at Residence Inn Arlington Capital View?

Check-in begins at 4 PM. Check-out time is noon.

Residence Inn Arlington Capital View Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 761 out of 1026 reviews
Rating 8 - Good. 181 out of 1026 reviews
Rating 6 - Okay. 45 out of 1026 reviews
Rating 4 - Poor. 16 out of 1026 reviews
Rating 2 - Terrible. 23 out of 1026 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tanisha M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was excellent, the staff was very friendly and everything was very clean. The breakfast was varied and with reasonable hours. I would definitely stay again.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yadira

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Breakfast was amazing. Rooms big and very comfortable bed.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jason, Yorba Linda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is pretty good with shuttle to DCA and Metro station. Friendly staff and good continental breakfast. The room is clean and quiet, but their mattress needs some upgrades.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jeannie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience
Stayed 4 nights in Mar 2025

10/10 Excellent

chandana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is very spacious and well kept in its decor. Very nice area and felt safe
Stayed 1 night in Apr 2025

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Aida

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is very expensive. This is a very nice place to stay specially with family. Beds are so comfortable. Rooms are big, very clean. Breakfast is great. The only concern I have is the black lady who worked there on Saturday morning 4/19/25 was unpleasant, she was not nice. I was asking her about checkout time and parking fees but the way she was responding to me was inappropriate I think she needs more training because she is there because of the customers.
Stayed 2 nights in Apr 2025

10/10 Excellent

stephanie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this Hotel was excellent. Well satisfied.
Stayed 3 nights in Apr 2025

2/10 Terrible

Marcia

Disliked: Staff & service

Terrible Customer Service Daily Problems

Customer service was very bad, no one answers the front desk phone at ANY TIME of the day. They are not that busy. When I brought issues to their attention I was answered with excuses with no solution. No one every smiles and it is very obvious that the people who work their are unhappy with their jobs. I was there for 2 and a half weeks it seemed like every time I went to the front desk another guests was complaining about something. Parking is $44 a day. Even thought they give you a keycard to open the gate, it rarely works. I am a frequent traveler and I have never experienced such unapologetic bad customer service. ! day after I left I received a call from the hotel telling me that they charged me for an additional day because the housekeeper told them that I had extended my stay. The housekeeper! When she knocked on my door I told her that I was given a late check out. I had already checked out and had returned to Los Angeles. They never checked. They took the word of the housekeeper who spoke limited English, and charged me for an additional day. Unbelievable!!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Deborah

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Counting the days 'til we go back!

We were returning guests for a family friendly conference. We love this hotel, the hardworking friendly staff and the neighborhood. Can't wait to to back! Fabulous kitchen facilities, yummy breakfast and very comfortable room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Karen E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and comfortable. The breakfast area was clean, well stocked and organized. My room was clean and quiet. I would recommend it. The hotel shuttle is slow, I had to wait 30 minutes for him to show up. He didn’t make a complete stop. The service could accommodate guest that leave before 5 a.m.
Stayed 2 nights in Apr 2025

10/10 Excellent

Maria R.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to check in. The walk to the metro was a bit longer than I wanted but the weather was cooperative. Staff was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Guy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel near the airport Very clean and good staff Breakfast is nice
Stayed 1 night in Apr 2025

6/10 Okay

Kirk

Disliked: Cleanliness, staff & service, property conditions & facilities
Some problems with packing excess
Stayed 5 nights in Apr 2025

10/10 Excellent

Debarati

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staying here for a night. Room was clean, but small though. Never mind for a night. Breakfast options were good. Only complaint was for car parking fees. Could have been waived for residents.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the room service and the other restaurants that the hotel shared.
Stayed 1 night in Apr 2025

2/10 Terrible

Marcia

Business traveller, Travelled with family
Disliked: Staff & service

Avoid this place if you like good service.

I am a frequent traveler. This is the first time that I stayed at the Residence Inn Arlington Capital View. Customer service is very poor. The front desk staff are stoic and unfriendly. No one smiles. You get the feeling that everyone hates their job and it shows even with the room maintenance people. I had several issues while staying here for 2 weeks, no one answers the front desk telephone during the day or night. When I mentioned this to them after the 4th day I was told, "well, we are very busy down here with other guests." I guess I was not included in the guest service category. Every time I tried to call the front desk I had to go downstairs where there were no other guest waiting. When I spoke to management about the issues, apologized and offered me a free dinner. They promised that they would tell the front desk to answer. When I called the front desk transferred me to the restaurant, no answer, When I called the front desk and told them what happened they transferred me again with no answer so I tried to call the front desk to tell them never mind, but they didn't answer they just kept transferring me to the restaurant who didn't answer. I went downstairs to complain once again about the poor service at the front desk and told the manager that my time here has been a nightmare. His response, "OK." I did not raise my voice, I was very respectful. This is a terrible place to stay!
Stayed 2 nights in Apr 2025

4/10 Poor

Marcia

Business traveller, Travelled with family
Disliked: Staff & service

Frequent traveler says, never again!

The front desk staff were not friendly. No one smiled. I had major problems with getting in and out of the parking lot. No one EVER answers the phone at the front desk. The key to my room did not work and I had to take 2 trips to the front desk to get security to fix the battery. If I were not so busy and overwhelmed by what I came here to do I would have changed hotels. Parking is Very Expensive and it’s hard to find a spot. Laundry is available, but you have to pay $3 for washing, and $3 for drying. Parking is over $40 a day. I will not stay in this hotel ever again and I do not recommend it if you are looking for a nice, peaceful and friendly place to stay.
Stayed 6 nights in Apr 2025

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shahin

Stayed 3 nights in Apr 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s very close to the airport
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025