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Residence Inn by Marriott Washington, DC Downtown

3.0 star property
Hotel with free breakfast, near White House
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Residence Inn by Marriott Washington, DC Downtown

Exterior
Executive Suite, 1 King Bed, Balcony
Suite, 1 Bedroom
Free daily full breakfast
Combined shower/bathtub, free toiletries, hair dryer, towels

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, friendly staff, spacious rooms

Popular amenities

  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1199 Vermont Ave Nw, Washington, DC, 20005
  • White House
    11 min walk
  • Walter E. Washington Convention Center
    11 min walk
  • Smithsonian Institution
    12 min walk
  • Washington, DC (DCA-Ronald Reagan Washington National)
    16 min drive

Room options

View all photos for Executive Suite, 1 King Bed, Balcony

Executive Suite, 1 King Bed, Balcony

Executive Suite, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Studio, 1 Queen Bed with Sofa bed, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Non Smoking, Balcony (Mobility Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Flat-screen TV

Suite, 1 Bedroom (Mobility Accessible, Tub)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Flat-screen TV

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Studio, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Flat-screen TV

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV

Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Flat-screen TV

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

Studio, Multiple Beds, Non Smoking

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Flat-screen TV
Hypo-allergenic bedding
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Embassy Suites by Hilton Washington D.C. – Convention Center
Pool
Breakfast included
Pet-friendly
Restaurant
4.4 out of 5, Excellent, (1462)
The price is NZ$460
for 1 night
includes taxes & fees
20 Nov - 21 Nov
Embassy Suites by Hilton Washington D.C. – Convention Center

About the area

Washington

Residence Inn by Marriott Washington, DC Downtown places you in the centre of Washington, within just a 15-minute stroll of popular places like White House and Walter E. Washington Convention Center. Highlights at this hotel include in-room kitchens, free WiFi and free high-speed Internet. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Added amenities include laundry facilities, a 24-hour front desk and express check-in. Each morning a free full breakfast is served. There's also the convenience of valet parking. .Within a 20-minute walk of this 3-property class Downtown Washington D.C. hotel, attractions include Smithsonian Institution and National Mall.

What's nearby

  • White House - 11 min walk
  • Walter E. Washington Convention Center - 11 min walk
  • Smithsonian Institution - 12 min walk
  • National Mall - 17 min walk
  • Capital One Arena - 19 min walk

Getting around

  • McPherson Sq. Station - 5 min walk
  • Washington Union Station - 11 min drive
  • Ronald Reagan National Airport (DCA) - 16 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Soho Cafe & Market - ‬4 min walk
  • ‪Grazie Nonna - ‬3 min walk
  • ‪Arepa Zone - ‬1 min walk
  • ‪Compass Coffee - ‬5 min walk

About this property

Residence Inn by Marriott Washington, DC Downtown

Hotel with free breakfast, near White House
Public spaces have free WiFi and wired Internet. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Residence Inn by Marriott Washington, DC Downtown. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

  • 202 guestrooms or units
  • 12 levels
  • Conference rooms
  • 0 sq. m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
Residence Inn by Marriott Washington, DC Downtown offers 202 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Washington hotel provides complimentary wired and wireless Internet access. Flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered valet parking on site (USD 54 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily

Family friendly

  • Free cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 200.00 per accommodation, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 54 per night
  • Pet fee: USD 200.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. 
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Residence Inn Washington DC Downtown
Residence Inn Marriott Aparthotel Washington DC Downtown
Residence Inn Marriott Washington DC Downtown Aparthotel
Residence Inn Marriott Washington DC Downtown
Residence Inn Marriott Washington DC Downtown Hotel
Residence Inn by Marriott Washington DC Downtown
By Marriott Washington, Dc
Residence Inn by Marriott Washington DC Downtown
Residence Inn by Marriott Washington, DC Downtown Hotel
Residence Inn by Marriott Washington, DC Downtown Washington

Frequently asked questions

What is the cancellation policy at Residence Inn by Marriott Washington, DC Downtown?

Residence Inn by Marriott Washington, DC Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Residence Inn by Marriott Washington, DC Downtown?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Washington, DC Downtown on 22 Nov 2024 start from NZ$246.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Residence Inn by Marriott Washington, DC Downtown?

Yep, Residence Inn by Marriott Washington, DC Downtown has covered valet parking for USD 54 per night.

Is Residence Inn by Marriott Washington, DC Downtown family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Residence Inn by Marriott Washington, DC Downtown is a hit with families.

Does Residence Inn by Marriott Washington, DC Downtown serve breakfast?

You bet, guests are hooked on the free full brekkie here! Offered daily, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Residence Inn by Marriott Washington, DC Downtown?

No, Residence Inn by Marriott Washington, DC Downtown does not offer an airport shuttle service.

What time are check-in & check-out at Residence Inn by Marriott Washington, DC Downtown?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Residence Inn by Marriott Washington, DC Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 565 out of 1005 reviews" "
Rating 8 - Good. 290 out of 1005 reviews" "
Rating 6 - Okay. 75 out of 1005 reviews" "
Rating 4 - Poor. 48 out of 1005 reviews" "
Rating 2 - Terrible. 27 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Great location.
The location was great and the room was spacious. However we only had one roll of Toilet Paper and when we asked for more, they brought one roll and didn't have more. There were 4 of us. They also don't have ice machines. So you have to call and ask for ice and then they bring it to you. It was weird.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 3 nights in Aug 2024

6/10 Okay

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
This was a good property. Room was a bit pricy but everything in the area is. I got a King with a Sofa bed and kitchen with full sized fridge for $259 US a night. Other places were well above that. Hotel has free breakfast which is very helpful in saving money. Room was clean and nicer than expected. It was safe, as was the neighbourhood. The area is close to the metro and a lot of the attractions in the area. There were also some great places to eat nearby. The room had a weird layout. The TV was in the middle of the room against the outside wall, there was no way to easily watch it, no couch facing it. It would have been better if there was no TV at all as the TV was constantly in the way of getting to the curtains. The phone in my room didn't work. I would dial a number and would get a person, but they couldn't hear me. The building wasn't able to fix it. The room safe didn't work. There were no batteries in it when I checked in, they gave me batteries and it worked for a day then the new batteries fell out into the safe, which lead to my stuff being locked inside. I needed maintenance to open it for me when I was in a hurry to leave. I discovered at the end of my stay that housekeeping was expecting a tip. Where I come from that's unusual. For $259 US a night I expect the hotel to pay their staff enough they don't have to rely on tips. Very disappointed in the hotel for this.
Stayed 5 nights in Aug 2024

10/10 Excellent

Venkatesh

Liked: Cleanliness, staff & service, property conditions & facilities
It’s good but fewer options for breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay
My teenage son and I stayed for a week. Overall, I am happy with our experience. Very clean and well-kept room. Great location Downtown and safe area, close to Metro and bus stops. Easy rideshare pickup spot right in front with a CVS right downstairs and a Wawa on the corner- very convenient. However, I chose a Residence Inn because my son is a picky eater and I wanted to be able to cook meals in for him and the stove barely worked- it took 1 hour to brown ground beef for tacos! The room also did not have an oven, despite showing one in the photos for the room option that I chose. To be fair, though, I did not raise the issue to the staff because we had already unpacked and settled in and decided that moving rooms would be too much of a hassle. But make sure your stove works well before you settle in if you will be relying on it. Front desk staff were very pleasant and accomodating. Nice breakfast, too.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ruby Joy, Grand Terrace

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the location that is close to the must see landmarks and the staff were super helpful and courteous.
Stayed 5 nights in Jul 2024

4/10 Poor

Helen

Travelled with family
The air conditioner is very noisy and does not function properly. I was not able to adjust the temperature, and the room was freezing. The front desk sent a handyman to fix it, and it was good for a day and not working again. The safe was missing.
Stayed 9 nights in Jul 2024

4/10 Poor

Kiara

Liked: Cleanliness
Stayed 3 nights in Aug 2024

10/10 Excellent

George A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here every time I have come to DC for the convention except for once and I regretted that once. Never have nothing bad to say except the price of there parking which should be cheaper for staying there so I always park some where else. That is the only negative. Friendly staff. Clean rooms that are up date. Secure entry to floors and elevators. I will be going back next year.
Stayed 3 nights in Aug 2024

10/10 Excellent

veerapon

Liked: Cleanliness, staff & service, property conditions & facilities
Over expectation Thank you.
Stayed 1 night in Jul 2024

2/10 Terrible

Christopher

Disliked: Staff & service
Stayed 6 nights in Jul 2024

6/10 Okay

Mohamad

We are a family of four. We reserved a 2 queen bed but it was not available. They gave us a on queen bed with an additional rolling bed which was not comfortable. They left the rolling bed vertically while I have 2 kids. They did not even set up the bed. They left a bloody pillow on a dirty sofa. The breakfast was not good at all.
Stayed 3 nights in Jul 2024

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly and always willing to help.
Stayed 11 nights in Jul 2024

6/10 Okay

William

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
During my recent stay, I had the opportunity to observe a few areas that could be improved. Although the rooms were spacious, I encountered a situation where the sheets may not have been thoroughly cleaned. Housekeeping should not use the customer laundry area because this is not hygienic. Additionally, while the breakfast was satisfactory, I noticed some inefficiencies in the service, particularly with coffee refills. I also believe there is potential to enhance privacy and minimize noise by optimizing the room assignment process. Overall, I see these as areas for improvement that could improve the guest experience.
Stayed 5 nights in Jul 2024

10/10 Excellent

Thore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, fine breakfeast, good rooms and fantastic staff
Stayed 6 nights in Jul 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

2/10 Terrible

Ken

Travelled with family
Disliked: Cleanliness, staff & service
Compensation required.
I paid $239 for the night and received a letter concerning lack of service due to lack of staff. If I am not compensated, I will never stay at this brand hotel again. I only received fresh towels. Shower was not clean, bed was not made, the A/C was stuck on full time even after my service request. The room was nonstop freezing. Had I known in advance, I would have chosen another venue. I spoke to the from desk, she say the manager is on site and will contact me. Never heard back.
Stayed 3 nights in Jul 2024

8/10 Good

Zanab

Stayed 2 nights in Jul 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 6 nights in Jul 2024

10/10 Excellent

Nubia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

JUNG HEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Russell

Stayed 3 nights in Jul 2024