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Washington Hilton

4.0 star property
Hotel with 4 restaurants, near Smithsonian's National Zoo

Photo gallery for Washington Hilton

2 bars/lounges
Exterior
Junior Suite, 1 King Bed
Seasonal outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
2 bars/lounges

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Housekeeping
  • Breakfast available
The current price is NZ$409
includes taxes & fees
27 Feb - 28 Feb

Explore the area

Map
1919 Connecticut Ave Nw, Washington, DC, 20009
  • Embassy Row
    ‪7 min walk‬
  • Smithsonian's National Zoo
    ‪3 min drive‬
  • George Washington University
    ‪3 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪20 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
Designer toiletries
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Corner

Superior Room, 1 King Bed, Corner | Living area

Superior Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Shower/bath combination
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
Designer toiletries
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Premium bedding
Eco-friendly toiletries
Shower/bath combination
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
Designer toiletries
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Dupont Suite)

Suite, 1 King Bed (Dupont Suite)

Suite, 1 King Bed (Dupont Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Sofa bed
Premium bedding
  • 79 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
Designer toiletries
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
Designer toiletries
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
  • 119 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
  • 21 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
Shower/bath combination
Designer toiletries
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
2 bedrooms
  • 21 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
  • 110 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area

Presidential Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
  • 77 sq m
  • City view
  • Sleeps 6
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cots/infant beds
HDTV
Premium bedding
Eco-friendly toiletries
  • 119 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Churchill Hotel near Embassy Row

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry
4.4 out of 5, Excellent, (1654)
The price is NZ$621
for 1 room
includes taxes & fees
10 Mar - 11 Mar
The Churchill Hotel near Embassy Row

About the area

Washington

Washington Hilton puts you in the centre of Washington, 1.8 km (1.1 mi) from Smithsonian's National Zoo and 2.5 km (1.6 mi) from George Washington University. Highlights at this hotel include 4 restaurants, 2 bars/lounges and a 24-hour business centre. .Enjoy the gym, seasonal outdoor swimming pool, pool loungers and lifeguards on site. Business amenities include meeting rooms and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this Northwest hotel, you'll be 2.7 km (1.7 mi) from White House and 2.8 km (1.8 mi) from National Mall.

What's nearby

  • Smithsonian's National Zoo - 3 min drive
  • George Washington University - 3 min drive
  • National Mall - 3 min drive
  • White House - 4 min drive
  • Capital One Arena - 4 min drive

Getting around

  • Dupont Circle Station - 7 min walk
  • New Carrollton Station - 16 min drive
  • Ronald Reagan National Airport (DCA) - 20 min drive

Restaurants

  • ‪Lauriol Plaza Restaurant - ‬6 min walk
  • ‪McClellan's Sports Bar - ‬1 min walk
  • ‪Sidecar - ‬1 min walk
  • ‪Duccini's Pizza - ‬6 min walk
  • ‪Dolcezza Artisanal Gelato - ‬5 min walk

About this property

Washington Hilton

Hotel with 4 restaurants, near Smithsonian's National Zoo
Washington Hilton offers its guests a fitness centre and a seasonal outdoor pool. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Washington Hilton. For a fee, parking is available.

Smoking is allowed in designated areas at this Washington hotel.

  • 1107 guestrooms or units
  • 7 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 1965
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Washington Hilton offers 1107 accommodations with a safe and designer toiletries. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Washington hotel provides wired and wireless Internet access for a surcharge. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, Hindi, Italian, Japanese, Korean, Russian, Spanish, Swedish, Ukranian, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Covered parking on site (USD 56 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18.95 to 24.95 per person
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per night
  • Destination fee: USD 28.99 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 18.95 to 24.95 per person
  • Fee for in-room wireless Internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per 24-hour period (rates may vary)
  • Covered self-parking fee: USD 56 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Washington
Washington Hilton
Washington Hilton Hotel
Hilton Hotel Washington Dc
Hilton Washington Dc
Washington Dc Hilton
Washington Hilton Hotel Washington Dc
Washington Hilton Hotel
Washington Hilton Washington
Washington Hilton Hotel Washington

Frequently asked questions

What is the cancellation policy at Washington Hilton?

Washington Hilton offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Washington Hilton?

As of 24 Feb 2025, prices found for a 1-night stay for 2 adults at Washington Hilton on 27 Feb 2025 start from NZ$358.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Washington Hilton?

Yep, Washington Hilton has a covered self car park with in/out privileges for USD 56 per day.

Does Washington Hilton have a pool?

Washington Hilton has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM (Seasonal outdoor pool open from May to October).

Is Washington Hilton family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Washington Hilton is a hit with families.

Does Washington Hilton serve breakfast?

Yep, full breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Washington Hilton?

No, Washington Hilton does not offer an airport shuttle service.

Is there a bar or restaurant at Washington Hilton?

Yep, Washington Hilton has 4 restaurants.

What time are check-in & check-out at Washington Hilton?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Washington Hilton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 465 out of 1002 reviews
Rating 8 - Good. 257 out of 1002 reviews
Rating 6 - Okay. 124 out of 1002 reviews
Rating 4 - Poor. 76 out of 1002 reviews
Rating 2 - Terrible. 80 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They charge you for things you don’t need or use.
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Omer

Liked: Cleanliness, staff & service, property conditions & facilities
The WiFi was nonexistent in the room and in many areas of the hotel. Worse, there was no internet in the conference section of the hotel, even for those of us who were staying there.
Stayed 2 nights in Nov 2024

2/10 Terrible

Cami

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffery, Newport

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, The room was very clean with a nice view. Was a great place for a very large convention.
Stayed 2 nights in Nov 2024

4/10 Poor

Eric

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Amanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Lynn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and bathroom as well. Food was wonderful. Breakfast is superior to most hotels. Smoked salmon, cage free eggs, options of turkey or pork sausage, smoothies, blintzes amongst many other delicious options. View looked nice as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
I like
Stayed 2 nights in Nov 2024

2/10 Terrible

Sabrina

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
We encountered unprofessional and disappointing treatment during our stay at this property, and I’m sad to say that it falls far below the standard expected of a “Washington Hilton.” To start, we faced an inconvenience with parking. Despite paying a premium rate for the night, the hotel parking lot was overbooked, forcing us to park in an offsite garage. Though this wouldn’t have prompted me to file a complaint, the overall lack of professionalism and unsafe environment from the staff did. We were four young women, who were aggressively yelled at, presented with physical signs of aggression, and our items thrown onto cart by baggage attendant Abdul. He forced my friends to tip him, even presenting his cash app, when they politely hinted that they wished not to by stating they didn't have cash. To make matters worse, when I tried to notify the hotel staff, I was told by reception that there was no manager available and that I would need to speak with the cart attendants, as they operated in a separate area from reception. What is the point of having reception if not to handle guest issues? The only redeeming part of this experience was that cart manager Manuel was VERY HELPFUL and apologetic, he took me seriously as well as the traffic/safety attendant on stand by. I did later receive a call from Hilton but I still believe that unsafe experience from an employee warrants a review to aware parents, young and all women like me and my friends.
Stayed 1 night in Nov 2024

10/10 Excellent

MAC DENIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Tsu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No refrig, the toilet was constantly running all night…
Stayed 2 nights in Oct 2024

10/10 Excellent

Gina Fannette

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
DC is my second Hometown. I visit often, I will be back in the New Year.
Stayed 2 nights in Sep 2024

8/10 Good

Lashanda

Stayed 1 night in Oct 2024

10/10 Excellent

ANTHONY, HAMPTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Oct 2024

10/10 Excellent

christine

Stayed 3 nights in Oct 2024

4/10 Poor

Angela

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
They overbooked. We got there at 5 pm and they didn’t have our room, king corner. They put us in part of a suite. It had everything like a bathroom and living area, but the bed was a size double and it was like sleeping in a warehouse. We asked to move and they moved us to a regular king the next day. The only thing they did was give us breakfast, which we had to hassle about. They charge an extra $25 per day and tell you that you can get that back by purchasing things and they credit you. Awful practice. The room was very small and lots wrong with it. Air didn’t work right, bathroom light made noise and walls are very thin. The WiFi went out every day. When we called the front desk they transferred us to their tech support where they didn’t help me (we are IT people and the WiFi just dropped). I’ve never written a bad review but this was not a good experience at all.
Stayed 5 nights in Oct 2024

4/10 Poor

Caitlin

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor service and dirty room
Stayed 2 nights in Oct 2024

10/10 Excellent

Ludovic

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jonathon

Stayed 3 nights in Oct 2024

4/10 Poor

Janet

Business traveller
Disliked: Cleanliness, staff & service
Disappointed
The front desk service was extremely slow. The staff member frequently left to attend a birthday celebration, leaving her unavailable for extended periods. When she returned, she seemed confused about her tasks. Meanwhile, two other employees were managing their customers, and by the time she finished with me, I had already waited quite a while. She kindly asked if I wanted a room close to the elevator, but the room was on the other end of the building. Our door ran out of battery and needed to be replaced, and we found a roach in the conference room chair. Unfortunately, the food was bland, and the cashiers in the marketplace were slow and forgetful. On our last day, when I wanted to have lunch, the host was unkind. I understand they were understaffed and overwhelmed, but that doesn’t excuse the rudeness. We ultimately decided to leave.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mariwil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee and restaurant onsite provided convenience. Staff was friendly, professional and friendly and efficient.
Stayed 3 nights in Oct 2024

10/10 Excellent

Francisca

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2024