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del Lago Resort & Casino

4.0 star property
Hotel with 7 restaurants, in the vicinity of Montezuma Winery
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for del Lago Resort & Casino

Property entrance
Premium bedding, minibar, in-room safe, desk
Premium Room, 1 King Bed, Refrigerator
Couples treatment room(s), sauna, steam room, body treatments
Casino

Reviews

9.0 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
1133 Route 414, Waterloo, NY, 13165
  • del Lago Resort & Casino
    1 min walk
  • Montezuma Winery
    8 min drive
  • Waterloo Premium Outlets
    13 min drive

Room options

View all photos for Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Refrigerator

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

Premium Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed, Refrigerator

Room service - dining

Junior Studio Suite, 1 King Bed, Refrigerator

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Private bathroom
  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, 2 Bathrooms

Deluxe Suite, 1 Bedroom, 2 Bathrooms | Living room

Deluxe Suite, 1 Bedroom, 2 Bathrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Premium bedding
Private bathroom
  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Lux Hotel & Conference Center, Ascend Hotel Collection

Pool
Breakfast included
Pet-friendly
Kids pool
4.1 out of 5, Very good, (245)
The price is NZ$151
for 1 night
includes taxes & fees
8 Dec - 9 Dec
The Lux Hotel & Conference Center, Ascend Hotel Collection

About the area

Waterloo

At del Lago Resort & Casino, you'll be 7.9 km (4.9 mi) from Montezuma Winery and 9.7 km (6 mi) from National Memorial Day Museum. Highlights at this hotel include 7 restaurants, 4 bars/lounges and a full-service spa. .A relaxing visit to Spa del Lago can include deep-tissue massages, hot stone massages and mani/pedis along with access to the sauna and steam room. The restaurant, Vine Bar & Grill, is open for lunch and dinner. Enjoy the nightclub and 24-hour gym. Meeting rooms and a business centre are among the business amenities offered. Plus you'll find a casino, a coffee shop/cafe and laundry facilities. Buffet breakfast is available. There's also the convenience of an airport shuttle. .Sights within a 10-minute drive of this 4-property class Waterloo hotel include Women's Rights National Historical Park and Lake Hiddenwood State Park.

What's nearby

  • del Lago Resort & Casino - 1 min walk - 0.1 km
  • Montezuma Winery - 8 min drive - 8.0 km
  • It's A Wonderful Life Museum - 9 min drive - 10.8 km
  • Montezuma National Wildlife Refuge - 10 min drive - 10.6 km
  • Waterloo Premium Outlets - 13 min drive - 19.2 km

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪DraftKings Sportsbook - ‬6 min walk
  • ‪Lizards Tailgaters Lounge - ‬9 min drive
  • ‪Connie's Diner - ‬7 min drive

About this property

del Lago Resort & Casino

Hotel with 7 restaurants, in the vicinity of Montezuma Winery
Del Lago Resort & Casino offers its guests a full-service spa and a health club. There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 4 bars/lounges.

A business centre and meeting rooms are available. A casino, a nightclub, and spa services are also featured at the business-friendly del Lago Resort & Casino. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Waterloo hotel is smoke free.

  • 205 guestrooms or units
  • 7 dining venues
  • 4 bars or lounges
  • Conference rooms
  • Casino
  • Nightclub
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Coffee shop
Del Lago Resort & Casino offers 205 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries.

Flat-screen televisions come with premium satellite channels. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Spa del Lago has 14 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee: USD 12 per person
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Farmers Market Buffet
  • Food Court
  • Portico By Fabio Viviani
  • Sociale
  • Vine Bar & Grill

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Banquet hall
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.00 per person
  • Airport shuttle fee: USD 100.00 per vehicle (one way)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Lago Resort Casino Waterloo
Lago Resort Casino
Lago Casino Waterloo
Lago Casino
del Lago Resort & Casino Hotel
del Lago Resort & Casino Waterloo
del Lago Resort & Casino Hotel Waterloo

Frequently asked questions

What is the cancellation policy at del Lago Resort & Casino?

Del Lago Resort & Casino offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at del Lago Resort & Casino?

As of 24 Nov 2024, prices found for a 1-night stay for 2 adults at del Lago Resort & Casino on 26 Nov 2024 start from NZ$220.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at del Lago Resort & Casino?

Yep, Spa del Lago is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

What luxury perks are available at del Lago Resort & Casino?

Del Lago Resort & Casino features a full-service spa, a nightclub and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes del Lago Resort & Casino a romantic place to stay?

Couples spa treatments and a bar, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at del Lago Resort & Casino.

Is del Lago Resort & Casino family-friendly?

You bet! With amenities such as laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that del Lago Resort & Casino is a hit with families.

Does del Lago Resort & Casino serve breakfast?

Yeah, buffet breakfast is served at del Lago Resort & Casino.

Is there a free airport shuttle available at del Lago Resort & Casino?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at del Lago Resort & Casino?

Yep, you can grab a meal at del Lago Resort & Casino's onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at del Lago Resort & Casino?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at del Lago Resort & Casino?

No, pets are not allowed.

del Lago Resort & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 878 out of 1285 reviews" "
Rating 8 - Good. 252 out of 1285 reviews" "
Rating 6 - Okay. 80 out of 1285 reviews" "
Rating 4 - Poor. 53 out of 1285 reviews" "
Rating 2 - Terrible. 22 out of 1285 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The rooms are always comfortable and clean. The staff is friendly and eager to assist you.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
courteous
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Djordje

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. No complaints
Stayed 1 night in Aug 2024

8/10 Good

Elaine, Bronx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Nice comfy beds and cozy feeling.
Stayed 1 night in Aug 2024

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Patty

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The bathroom floor had dried urine on it. I could see the spots all directly in front of the toilet. Someone needed to shake a little more ; ) there is no reason for the house keeping team to not have seen it. The floor has not been cleaned in a long time as shown by the door dust from the door sliding back and forth. Im sure its still there, take a look. Everything else was perfect. Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor, Nepean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time there. Loved the casino very friendly staff and helpful! Stopped on our way home from Buffalo and explored the montezuma natural refuge.
Stayed 1 night in Aug 2024

8/10 Good

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
don't like the two tiny elevators and the filthy carpet in my room
Stayed 3 nights in Aug 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well kept property. The room is just as the pictures show, really spacious, clean and with very comfortable beds. The bathroom is very spacious too. Loved our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Kristina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Love it but not enough staff especially in the casino! Also upset me that I couldn’t enter contest at casino because they ran out of tickets there was still an hour left to enter drawing and I was denied a ticket! Had to earn alotbod points to enter and they ran out was not happy hotel is lovely and clean but not my favorite place to gamble staff is rude
Stayed 2 nights in Aug 2024

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at this casino! So nice! Staff is very helpful and knowledgeable about the area and other things to go and see while in the area. ! WOW. We will go back again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to various locations for day trips: Syracuse, Skaneateles, Geneva, Seneca Falls, Auburn. We had a comfortable, quiet room - nice to come back to relax after sight seeing and an easy drive to restaurants and shopping.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have always loved coming here. We call it our "adult playground". We get to eat, drink, gamble, take in a show, and stay the night. We cant wait to go back!
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness
Property was in good condition and the room was very good. However service was not so good. Had to call housekeeping to clean the room each day. Only one of the elevators was working so there was a long wait for it. Unless you are a gambler, there is not much else to do as the resort is not located near any attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jessica, Barrie

Liked: Property conditions & facilities
Great beds.
Stayed 1 night in Aug 2024

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, amenities
Everything was good except for our air conditioning wasn’t working and had to be fixed at 3am. Didn’t get much sleep because of it.
Stayed 1 night in Aug 2024

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were amazingly comfortable, and rooms were clean. They could use a microwave though!
Stayed 3 nights in Aug 2024

10/10 Excellent

KWANG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Fran

Liked: Staff & service
Not clean. Toliet running.
Stayed 1 night in Aug 2024