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Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

2.5 star property
Hotel in Watertown with free breakfast and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Exterior
Indoor pool
Exterior
Standard Room, 1 King Bed, Jetted Tub
Room amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pool
  • Parking included
  • Restaurant
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1290 Arsenal St, Watertown, NY, 13601
  • Kostyk Field
    4 min drive
  • Salmon Run Mall
    4 min drive
  • Jefferson Community College
    5 min drive
  • Watertown, NY (ART-Watertown Intl.)
    9 min drive

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Suite, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Jetted bath
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed - double
Hairdryer
Shower/bath combination
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Jetted bath
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds (Additional Living Area)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Private bathroom
Shower/bath combination
Jetted bath
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

In-room safe, desk, iron/ironing board, free cots/infant beds

Room (Specialty)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Shower/bath combination
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hampton Inn Watertown
Pool
Breakfast included
Pet-friendly
Parking included
4.5 out of 5, Wonderful, (1001)
The price is NZ$198
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hampton Inn Watertown

About the area

Watertown

At Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel you'll be 1.8 km (1.1 mi) from Salmon Run Mall and 2.1 km (1.3 mi) from Kostyk Field. Highlights at this hotel include a restaurant, an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find laundry facilities, a terrace and express check-out. Each morning free breakfast is served. There's also the convenience of free self parking. .Attractions within a 15-minute drive of this Watertown hotel include Lake Ontario and Fort Drum.

What's nearby

  • Salmon Run Mall - 4 min drive - 1.9 km
  • Jefferson Community College - 5 min drive - 3.3 km
  • Samaritan Medical Center - 6 min drive - 4.5 km
  • Thompson Park - 7 min drive - 6.0 km
  • Fort Drum - 13 min drive - 18.2 km

Getting around

  • Watertown, NY (ART-Watertown Intl.) - 9 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Olive Garden - ‬17 min walk

About this property

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel

Hotel in Watertown with free breakfast and 24-hour front desk
There's a restaurant on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. An indoor pool, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel. Free self parking is available.

This Watertown hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site
  • Dining venue
Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel offers 115 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: noon
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Watertown-Thousand Island
Holiday Inn Express Hotel Suites Watertown Thousand Island
Holiday Inn Express Hotel Island
Holiday Inn Express Island
Express Watertown Thousand
Holiday Inn Express Hotel Suites Watertown Thousand Island

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel on 26 Nov 2024 start from NZ$194.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel?

Yep, Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel has a free self car park.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel have a pool?

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel has an indoor pool.

Is Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel is a hit with families.

Does Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel serve breakfast?

You bet, our visitors highly rate the free continental brekkie here! Offered daily from 6:30 AM to 9:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel?

No, Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel?

Yep, you can grab a meal at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel's onsite restaurant.

What time are check-in & check-out at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Express Hotel & Suites Watertown-Thousand Island, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 681 out of 1003 reviews" "
Rating 8 - Good. 247 out of 1003 reviews" "
Rating 6 - Okay. 53 out of 1003 reviews" "
Rating 4 - Poor. 12 out of 1003 reviews" "
Rating 2 - Terrible. 10 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Franklin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and location.
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and employees friendly.
Stayed 1 night in Aug 2024

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, comfortable stay handy to 1000 Islands. Shops close by. Good breakfast.
Stayed 1 night in Aug 2024

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The people were very friendly. The room was quiet. My daughter has asthma and we were put in a room near the elevator which was very nice.So she didn’t have far to walk. We will be coming back. Good job.
Stayed 2 nights in Aug 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient off the highway and comfortable beds
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very nice. The hotel was clean and well kept. The common area with the gazebo and fire pit is a great place to gather and visit and of course the breakfast was great. Thanks to all the staff great job and friendly
Stayed 2 nights in Aug 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great..one of the better hotel breakfasts and the desk staff were amazing!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rick Pagliaro or Patricia

Liked: Amenities
Nice property close to amenities. Beds and room were great.
Stayed 1 night in Jul 2024

10/10 Excellent

lisa

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kathy

Travelled with family
Liked: Amenities
to shopping and restaurants. The only draw back was when I pulled back the sheets there was a mystery stain that looked like blood. I called front desk and they sent someone right away. He was not sure on how to make the bed. My husband gave him a hand. The pool was fantastic and I did not want to get out. Staff in the breakfast room was so nice and the food was plentiful.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and room were clean. Staff were polite and helpful
Stayed 1 night in Jul 2024

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

James

Stayed 3 nights in Jul 2024

8/10 Good

Sarah

Stayed 4 nights in Jul 2024

6/10 Okay

Teresa

Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Morgan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was super friendly. Food servive workers really stayed up with food offerings as they were depleted and were very helpful with how to work toaster. Didn't like that shower floor was slippery. Didn't feel safe in there. The location was great. Short distance to sightseeing, shopping, and wineries. I would stay here again.
Stayed 2 nights in Jul 2024

8/10 Good

vyacheslav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to rafting the Black river, cruising lake Ontario from Sackets Harbor as well as close to 1000 island cruises (30 min to Alexandria Bay or 30 min to Clayton). Room was clean, staff friendly, bed a bit on soft side, strong a/c. Plenty of outdoor parking. Breakfast was very average, but there are plenty of options within driving distance. Cookies in the evening at front desk was a nice touch.
Stayed 7 nights in Jun 2024

10/10 Excellent

ANUVRATA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Kirsten

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

sarah

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was very clean and was in a great location! The breakfast area needs some help. The staff seemed overwhelmed as it was just her taking care of all the food and stocking. Most foods were running low or out so we had to wait a bit. She seemed flustered and annoyed when asked about getting refills on certain items.too much for one staff to handle. Front desk was extremely friendly and so professional. The room was great. Pool was fun! (Get a hot tub!)
Stayed 1 night in Jul 2024