8/10 Good
Adrian O., WILLIAMSVILLE
15 Oct 2024
Great property with opportunities to be much better
This property is perfectly located for a great escape with friends and family. Once we arrived, we had no need to leave the house. The amenities, both indoors and outdoors, were fantastic, including the hot tub, pool, outdoor grill, basketball hoop, and putting green. We also appreciated having our groceries delivered via Instacart.
However, there are a few areas for improvement:
Given the cleaning fee, the cleanliness could be significantly better.
The outdoor pool area needs an updated refrigerator, as it was not functioning.
The check-in binder containing important information (like Wi-Fi password and entry options) was missing.
The DirecTV setup was problematic; the cabling was disorganized and not working, and we were instructed not to touch anything, which left us without TV for several days.
Overall, we enjoyed our stay but hope these issues can be addressed for future guests.
Adrian O.
Stayed 3 nights in Oct 2024