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Hilton Garden Inn Wenatchee

3.0 star property
Riverwalk hotel with fitness centre and 24-hour business centre

Photo gallery for Hilton Garden Inn Wenatchee

Terrace/patio
Reception
Point of interest
Point of interest
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Room service
  • Bar
  • Breakfast available
  • Pool
The current price is NZ$297
includes taxes & fees
11 Apr - 12 Apr

Explore the area

Map
25 N Worthen Street, Wenatchee, WA, 98801
  • Riverfront Park
    ‪2 min walk‬
  • Pybus Public Market
    ‪3 min walk‬
  • Town Toyota Center
    ‪4 min drive‬
  • Wenatchee, WA (EAT-Pangborn Memorial)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, River View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (River View, Mob/Hear)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (River View, Mob/Hear)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, River View

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, River View

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, River View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Sofa bed
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • Sleeps 2
  • 1 King Bed

About the area

Wenatchee

Hilton Garden Inn Wenatchee places you in the centre of Wenatchee, within just a 5-minute stroll of Pybus Public Market and within 15 minutes of Numerica Performing Arts Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and pool loungers. 3197 square feet (297 square metres) of event facilities include a meeting room and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Wenatchee hotel include Town Toyota Center and Ohme Gardens.

What's nearby

  • Riverfront Park - 2 min walk - 0.2 km
  • Pybus Public Market - 3 min walk - 0.3 km
  • Wenatchee Convention Center - 11 min walk - 1.0 km
  • Numerica Performing Arts Center - 11 min walk - 1.0 km
  • Town Toyota Center - 4 min drive - 2.3 km

Getting around

  • Wenatchee Station - 11 min walk
  • Wenatchee, WA (EAT-Pangborn Memorial) - 17 min drive

Restaurants

  • ‪Jack in the Box - ‬15 min walk
  • ‪Wild Huckleberry - ‬13 min walk
  • ‪Jimmy John's - ‬13 min walk
  • ‪Wally's Tavern - ‬13 min walk
  • ‪Wok-About Grill - ‬12 min walk

About this property

Hilton Garden Inn Wenatchee

Riverwalk hotel with fitness centre and 24-hour business centre
Hilton Garden Inn Wenatchee offers its guests Access to hot tub and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 3197 square feet (297 square metres) and includes conference space. The business-friendly Hilton Garden Inn Wenatchee also features a picnic area, coffee/tea in common area, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Wenatchee hotel.

  • 1 building
  • 176 guestrooms or units
  • 4 levels
  • 3197 sq ft of conference space
  • 297 sq. m of conference space
  • Built in 2019
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Fridge in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Wenatchee offers 176 accommodations with coffee/tea makers and complimentary newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Wenatchee hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.6 out of 5, Wonderful, 1,066 reviews
The price is NZ$231
includes taxes & fees
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SpringHill Suites by Marriott Wenatchee

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 3,197 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are required to download the property's Hilton Honors mobile app before check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 250
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 16.95 per person
  • Pet fee: USD 25 per pet (varies based on length of stay) plus a one-off USD250 cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay and Samsung Pay
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, mobile payments, Google Pay, Apple Pay and Samsung Pay. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Wenatchee
Hilton Garden INN Wenatchee Hotel
Hilton Garn INN Wenatchee
Hilton Wenatchee Wenatchee
Hilton Garden Inn Wenatchee Hotel
Hilton Garden Inn Wenatchee Wenatchee
Hilton Garden Inn Wenatchee Hotel Wenatchee

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Wenatchee?

Hilton Garden Inn Wenatchee offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Wenatchee?

As of 2 Apr 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Wenatchee on 11 Apr 2025 start from NZ$297.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Wenatchee?

Yep, Hilton Garden Inn Wenatchee has a free self car park. Onsite parking is limited.

Are there any beaches close to Hilton Garden Inn Wenatchee?

The closest beach to Hilton Garden Inn Wenatchee is Wenatchee Confluence State Park (3.6 km).

Does Hilton Garden Inn Wenatchee have a pool?

Hilton Garden Inn Wenatchee has a pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hilton Garden Inn Wenatchee a romantic place to stay?

1 hot tub and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Garden Inn Wenatchee.

Is Hilton Garden Inn Wenatchee family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Hilton Garden Inn Wenatchee is a hit with families.

Does Hilton Garden Inn Wenatchee serve breakfast?

Sure does, buffet brekkie is offered weekdays from 6:00 AM to 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Garden Inn Wenatchee?

No, Hilton Garden Inn Wenatchee does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Wenatchee?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hilton Garden Inn Wenatchee?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Garden Inn Wenatchee?

Dogs are welcome at Hilton Garden Inn Wenatchee, with dog exercise areas on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Hilton Garden Inn Wenatchee Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 593 out of 853 reviews
Rating 8 - Good. 140 out of 853 reviews
Rating 6 - Okay. 58 out of 853 reviews
Rating 4 - Poor. 31 out of 853 reviews
Rating 2 - Terrible. 31 out of 853 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ernie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grandkids loved the pool. Breakfast was very good and a gluten free option was made especially for grandson.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Girlfriend and I came for the night while visiting Leavenworth. No complaints at all
Stayed 1 night in Dec 2024

8/10 Good

Mark, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice hotel and near the Pybus Market. Easy drive to Mission Ridge for skiing. Unfortunately the hot tub was out of order and the WIFI was down one day we were there.
Stayed 3 nights in Dec 2024

2/10 Terrible

Manuel, Salem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Yaqin, Vancouver

Stayed 1 night in Dec 2024

8/10 Good

Anna

Travelled with family and small children, Travelled with group
Hot tub wasn’t working and the pool is freeeeeezing. Just a heads up. Other than that, was great!
Stayed 1 night in Dec 2024

8/10 Good

EUNICE

Liked: Cleanliness, staff & service
I love the place
Stayed 3 nights in Dec 2024

6/10 Okay

Jacob

Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

George

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Clean rooms, nice lobby and facilities.
Stayed 1 night in Dec 2024

8/10 Good

TJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean and reasonably priced property. Staff was helpful and courteous. Dinning in the facility could be better. Other than that it's a nice hotel for a stay.
Stayed 2 nights in Dec 2024

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service
A basic Hilton hotel experience. Straightforward and unremarkable. The check-in was simple. Our "Room service" dinner experience was basic; we ordered and then had to collect our dinner directly from the kitchen versus delivery to our room. The prices of meals on the menu didn't reflect this. There could be some minor tweaks made to this hotel that would result in a major positive impact.
Stayed 1 night in Dec 2024

10/10 Excellent

Nishith

Stayed 1 night in Dec 2024

2/10 Terrible

Tomas, Hoquiam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel looked nice but we had the nosiest neighbors. All the sound comes through the walls and doors. Their fire alarm went off. Children running in the halls, people yelling doors slamming all after 10pm.
Stayed 1 night in Dec 2024

8/10 Good

Troy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, easy check in, kind staff!
Stayed 2 nights in Dec 2024

8/10 Good

Su Yeon, University Place

Stayed 1 night in Oct 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great hotel. The room was the cleanest I've seen in a while. The pool was hotter than the hot tub - like the hottest bathwater you can stand kind of hot. Kids were not able to play for more than a few minutes before having to get out of the water to cool off outside. I'm assuming the hotel heats the pool like this during cold weather only. The cost of the breakfast buffet was high, so we walked to the Pybus Market and ate breakfast there for less.
Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Chad

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever as a Hilton honors platinum member. The beds were as hard as a rock in our room. The pillows smelled like an old man musk when we checked in and had to call down to the front desk and wait over 30 minutes for new pillows to be delivered to our room. The blankets on the bed shouldn’t even be called blankets more like a thick sheet. Breakfast was less than desirable as the eggs were dry as a desert. Upon trying to checkout in the morning asked the front desk were I could find a cart as a disabled veteran who’s staying in an ada room and I was told with a snarky tone “you’ll have to wait or see if you can find one on one of the floors.” There was only 4 handicap spots out front and I seen 2 of the vehicles with no disabled permits in the window and no disabled plates and the front desk wouldn’t even consider trying to see who’s vehicles they were or even call a tow truck as they are parked illegally. As someone who has stayed exclusively at Hilton hotels for my work I expected my stay to be on par with all the other times I have stayed at Hilton garden inns. This place needs a complete remodel and gutting of all beds and furniture. Don’t even get me started on the pool and hot tub. The pool was equally as hot as the hot tub and was so hot that kids swimming were overheating and turning red in the cheeks from the heat. The pool has so much chlorine that you felt like you were taking a sanitation bath.
Stayed 2 nights in Dec 2024

8/10 Good

Christopher

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Was not a fan of no continental breakfas included in the reservation unless you are a platibum rewards member, 60 bucks after we sat down and started eating is not what i would consider an amenity
Stayed 1 night in Dec 2024

10/10 Excellent

Teajalam

Liked: Cleanliness, amenities, property conditions & facilities
Roos was clean. Friendly service
Stayed 2 nights in Dec 2024

8/10 Good

Angelica

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The bathroom in the room that we stayed in had a smell that closely resembled animal urine. Otherwise I would give it 5 stars
Stayed 2 nights in Dec 2024

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really lovely, modern & clean plus the location right on the river walk is stunning. The staff is so friendly, Melissa at the front desk was AMAZING! She answered all of our questions, had great recommendations for dinner & logistics & gave us a gorgeous top floor river front room.
Stayed 1 night in Dec 2024

4/10 Poor

Mahendran

Travelled with partner
Liked: Cleanliness, staff & service
The property is in a good location but at an inflated price. The breakfast is horrible. The roads around the area is not in a good condition