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DoubleTree by Hilton Kelowna

4.0 star property
Hotel with free parking, near Okanagan Lake
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Kelowna

Indoor pool, outdoor pool
Executive Room, 1 King Bed, Non Smoking
Room, 2 Queen Beds
Exterior
Restaurant

Reviews

8.0 out of 10

Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
2569 Dobbin Rd (Hwy 97), West Kelowna, BC, V4T 2J6
  • Westbank Centre Park
    4 min walk
  • Off the Grid Organic Winery
    17 min walk
  • Two Eagles Golf Course
    3 min drive
  • Kelowna, BC (YLW-Kelowna Intl.)
    38 min drive

Room options

Room, 2 Bedrooms, Kitchen

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
TV
Pillow menu
2 bedrooms
Blackout curtains
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Blackout curtains
Hairdryer
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

TownePlace Suites by Marriott West Kelowna

Pool
Breakfast included
Pet-friendly
Parking included
4.7 out of 5, Exceptional, (855)
The price is NZ$179
for 1 night
includes taxes & fees
5 Jan - 6 Jan
TownePlace Suites by Marriott West Kelowna

About the area

West Kelowna

At DoubleTree by Hilton Kelowna you'll be within just a 5-minute stroll of Westbank Centre Park and within 20 minutes of Off the Grid Organic Winery. Highlights at this hotel include an outdoor swimming pool, an indoor swimming pool and free self-parking. .This pet-friendly hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include express check-out, luggage storage and a front desk safe. Breakfast is available daily. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free RV/bus/truck parking. .In the area of this 4-property class Westbank hotel, you'll find Okanagan Lake.

What's nearby

  • Off the Grid Organic Winery - 17 min walk
  • Okanagan Lake - 3 min drive
  • Willow Beach - 3 min drive
  • Quails' Gate Estate Winery - 7 min drive
  • Mission Hill Family Estate - 8 min drive

Getting around

  • Kelowna, BC (YLW-Kelowna Intl.) - 38 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Popeye's Louisiana Kitchen - ‬3 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪A&W Restaurant - ‬16 min walk

About this property

DoubleTree by Hilton Kelowna

Hotel with free parking, near Okanagan Lake
DoubleTree by Hilton Kelowna offers its guests an indoor pool, an outdoor pool, and a fitness centre. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3800 square feet (342 square metres) and includes conference space. DoubleTree by Hilton Kelowna also features a vending machine, room service (during limited hours), and express check-out. Free self parking is available.

This 4-star West Kelowna hotel is smoke free.

  • 1 building
  • 77 guestrooms or units
  • 4 levels
  • 3800 sq ft of conference space
  • 342 sq. m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
DoubleTree by Hilton Kelowna offers 77 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Televisions come with premium cable channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast available for a fee

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Wine tours

Family friendly

  • Free cot
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 3,800 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from 28 November 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel West Kelowna
Holiday Inn West Kelowna
West Kelowna Holiday Inn
Holiday Inn Kelowna Sw-Westbank Hotel West Kelowna
Holiday Inn Westbank
Westbank Holiday Inn
Holiday Inn West Kelowna Hotel
Holiday Inn West Kelowna
DoubleTree by Hilton Kelowna Hotel
DoubleTree by Hilton Kelowna West Kelowna
DoubleTree by Hilton Kelowna Hotel West Kelowna

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Kelowna?

DoubleTree by Hilton Kelowna offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at DoubleTree by Hilton Kelowna?

Yep, DoubleTree by Hilton Kelowna has a free self car park and free RV/bus/truck parking.

Are there any beaches close to DoubleTree by Hilton Kelowna?

The closest beach to DoubleTree by Hilton Kelowna is Willow Beach (1.6 km).

Does DoubleTree by Hilton Kelowna have a pool?

DoubleTree by Hilton Kelowna has an outdoor pool and an indoor pool. The property will be renovating the swimming pool from November 28 2024 until January 31 2025 (completion date subject to change).

Is DoubleTree by Hilton Kelowna family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Kelowna is a hit with families.

Does DoubleTree by Hilton Kelowna serve breakfast?

Sure does, breakfast is offered daily.

Is there a free airport shuttle available at DoubleTree by Hilton Kelowna?

No, DoubleTree by Hilton Kelowna does not offer an airport shuttle service.

What time are check-in & check-out at DoubleTree by Hilton Kelowna?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at DoubleTree by Hilton Kelowna?

Dogs are welcome at DoubleTree by Hilton Kelowna, with food and water bowls on offer.

DoubleTree by Hilton Kelowna Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 221 out of 651 reviews" "
Rating 8 - Good. 288 out of 651 reviews" "
Rating 6 - Okay. 76 out of 651 reviews" "
Rating 4 - Poor. 50 out of 651 reviews" "
Rating 2 - Terrible. 16 out of 651 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Stayed 1 night in Dec 2020

8/10 Good

Nancy

Travelled with group
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
The staff were great. The room was not cleaned very well and during COVID that did not give us much peace of mind. The hotel needs some updaing, mould around 3dge of bathtub, lots of staining on carpets in main areas. Good location though.
Stayed 2 nights in Oct 2020

8/10 Good

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean close to shopping and places to eat
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom wasn’t as clean as expected during covid. No facecloths in bathroom. Air conditioner was blasting and window was open when we arrived.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

sneh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Must stay for comfortable time
It was a great and at least could relax about cleaning surfaces and the comfortable bed 🛌 Room size was big and great location Very very friendly and helpful front desk that only staff we deal with. Only a bit noisy with the swimming pool pump running that kept my hubby awake at nite but not me. Great to discover the Glen canyon steps away Definitely going back next season
Stayed 1 night in Oct 2020

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Cher, Calgary, AB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Staff were exceptional! Very helpful and friendly. Would definitely stay here again.
Stayed 3 nights in Sep 2020

4/10 Poor

Gregory

Liked: Cleanliness, staff & service, room comfort
Golfing weekend
Nice big room, very clean and presentable. Could here the people above us in the morning and the alarm clock which we did not set, went off at 6 am. Water pressure in shower was terrible in morning and the shower head would not stay at a comfortable position. Alarm clock check should be on housekeeping checklist.
Stayed 1 night in Sep 2020

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Nirvair, North Vancouver

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was nice quite area.. nice trail around for a good hike!
Stayed 2 nights in Sep 2020

10/10 Excellent

Vlad, Vancouver

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
amazing staff.. great place to stay if you like a quite side of Kelowna. Still a quick drive from downtown
Stayed 3 nights in Sep 2020

8/10 Good

Elaina&Dean, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fun stay!! Stacey (who we thought ran the place) was so friendly and had wonderful recommendations for us on restaurants and wineries. The pool was FANTASTIC! Mineral pool and set at a perfect temperature. Rooms are basic and spacious, larger mini fridge which was a bonus. Everything worked (AC, good toilet flushing, good water pressure!) BEDS ARE DELICIOUS. We had a great sleep! A couple weekends back, we stayed at a bougie hotel in Victoria and this at the HoInn bed was WAY better. We would stay again! Thanks STACEY and Co!!
Stayed 2 nights in Sep 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020

4/10 Poor

Laura, Toronto

Disliked: Staff & service
Stayed 3 nights in Sep 2020

10/10 Excellent

Dana, Fraser valley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay! Loved the hot tub and pool. Beds were excellent had a great sleep. The only complaint is lack of complimentary breakfast and poor lighting!
Stayed 1 night in Sep 2020

8/10 Good

Gisele, Coquitlam, BC

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wheelchair room which was very dark in the bathroom. Lighting was poor. Other then that the bed was comfortable and the room was spacious
Stayed 2 nights in Sep 2020

2/10 Terrible

Brad

Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great the breakfast waas amazing and the staff were super chill
Stayed 1 night in Sep 2020

6/10 Okay

Denise

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
One room beside one room across ... really noisy. Called front desk several times. People partying did not care. As you know we have booked through hotels.com several times this is the third time we have had rooms on a below grade level. Is this the ones you buy or are available too you?
Stayed 1 night in Sep 2020

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay.
This place was very comfortable. Very clean and in a good location. Lots of options close food wise.
Stayed 1 night in Aug 2020