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Mercure Hotel Wiesbaden City

4.0 star property
Wiesbaden hotel in Mitte with fitness centre and sauna
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Mercure Hotel Wiesbaden City

Indoor pool
Spa
Exterior
Privilege, Room, 1 King Bed
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Bahnhofstrasse 10-12, Wiesbaden, HE, 65185
  • Wilhelmstrasse
    2 min walk
  • Wiesbaden Town Hall
    4 min walk
  • Museum Wiesbaden
    5 min walk
  • Wiesbaden Army Airfield (WIE)
    4 min walk

Room options

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Standard Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Renovated in 2017
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Room
Best Western Hotel Wiesbaden
Breakfast included
Pet-friendly
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (377)
The price is NZ$267
for 1 night
includes taxes & fees
20 Nov - 21 Nov
Best Western Hotel Wiesbaden

About the area

Wiesbaden

Mercure Hotel Wiesbaden City places you in the centre of Wiesbaden, steps from Wilhelmstrasse and within a short 5-minute stroll of Wiesbaden Town Hall. Highlights at this hotel include a restaurant, a bar/lounge and a sauna. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a 24-hour business centre, a snack bar/deli and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Places within a 5-minute walk of this 4-property class Mitte hotel include Landtag of Hessen and Marktbrunnen.

What's nearby

  • Rhein Main Congress Center - 5 min walk
  • Schloss Freudenberg - 6 min walk
  • Hessian State Theatre - 9 min walk
  • Kurhaus - 12 min walk
  • Aukammtal Thermal Bath - 3 min drive

Getting around

  • Wiesbaden Ost S-Bahn - 5 min drive
  • Wiesbaden (UWE-Wiesbaden Central Train Station) - 11 min walk
  • Frankfurt Airport (FRA) - 29 min drive

Restaurants

  • ‪Les Deux Messieurs - ‬2 min walk
  • ‪Lumen - ‬5 min walk
  • ‪Eis Cafe Rialto - ‬3 min walk
  • ‪Der Andechser im Ratskeller - ‬4 min walk
  • ‪Bastians - ‬5 min walk

About this property

Mercure Hotel Wiesbaden City

Wiesbaden hotel in Mitte with fitness centre and sauna
Mercure Hotel Wiesbaden City offers its guests a sauna and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A library, a terrace, and multilingual staff are also featured at the business-friendly Mercure Hotel Wiesbaden City. For a fee, parking is available. A complete renovation of Mercure Hotel Wiesbaden City was completed in 2017.

This 4-star Wiesbaden hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 5 levels
  • Conference rooms
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Locker space
  • Bar or lounge
  • Dining venue
Mercure Hotel Wiesbaden City offers 235 accommodations with iPod docking stations and MP3 docking stations. 32-inch Smart televisions come with satellite channels, pay-per-view films and Netflix. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Arabic, English, French, German, Italian, Japanese, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 18 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 24 for adults and EUR 24 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • IPod dock
  • MP3 dock
  • Netflix
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50.00 per night
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 30 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 for adults and from EUR 24 for children
  • Self-parking fee: EUR 18.00 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Eurocard and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Wiesbaden
Crowne Plaza Wiesbaden
Wiesbaden Crowne Plaza
Crowne Plaza Wiesbaden Hotel Wiesbaden
Mercure Hotel Wiesbaden City
Mercure Wiesbaden City
Mercure Wiesbaden City
Mercure Hotel Wiesbaden City Hotel
Mercure Hotel Wiesbaden City Wiesbaden
Mercure Hotel Wiesbaden City Hotel Wiesbaden

Frequently asked questions

What is the cancellation policy at Mercure Hotel Wiesbaden City?

Mercure Hotel Wiesbaden City offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Hotel Wiesbaden City?

As of 6 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Hotel Wiesbaden City on 22 Nov 2024 start from NZ$193.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Hotel Wiesbaden City?

Yep, Mercure Hotel Wiesbaden City has a self car park with in/out privileges for EUR 18.00 per day.

Are there any beaches close to Mercure Hotel Wiesbaden City?

The closest beach to Mercure Hotel Wiesbaden City is Strand Bastion von Schönborn (8.5 km).

Is Mercure Hotel Wiesbaden City family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Hotel Wiesbaden City is a hit with families.

Does Mercure Hotel Wiesbaden City serve breakfast?

Yeah, buffet brekkie is offered daily between 6:30 AM and 10 AM.

Is there a free airport shuttle available at Mercure Hotel Wiesbaden City?

No, Mercure Hotel Wiesbaden City does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Hotel Wiesbaden City?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Mercure Hotel Wiesbaden City?

Check-in begins at 3 PM. Check-out time is noon.

Mercure Hotel Wiesbaden City Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 211 out of 473 reviews" "
Rating 8 - Good. 182 out of 473 reviews" "
Rating 6 - Okay. 44 out of 473 reviews" "
Rating 4 - Poor. 19 out of 473 reviews" "
Rating 2 - Terrible. 17 out of 473 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin, Tallahassee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely pleasurable and definitely comfortable! The parking was extremely convenient, the pool & gym were great, but the room was the BEST!
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt really use the facilities much as i was always out for the full day but what i did use was brilliant
Stayed 5 nights in Jun 2024

2/10 Terrible

Michael

Stayed 2 nights in Jun 2024

10/10 Excellent

J H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Mia, Fayetteville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility with really nice and modern decor. Mercure close to several shops, restaurants and trains.
Stayed 3 nights in Apr 2024

2/10 Terrible

Matt

Liked: Cleanliness, staff & service
Stayed 5 nights in Apr 2024

6/10 Okay

JACOB

Business traveller
Liked: Staff & service
Disliked: Cleanliness
need to improve the cleaning
They clean the room every two days. The heating was very high without possibility to control the temperature. The location is excellent.
Stayed 6 nights in Mar 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was excellent, rooms were a bit tired
Stayed 2 nights in Mar 2024

10/10 Excellent

ROSARIO

Stayed 4 nights in Dec 2023

10/10 Excellent

Kaye

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value and comfortable
Enjoyed a 3 night stay at Mercure in Wiesbaden for work. Good location, underground parking, fabulous restaurant/bar with nice ambiance. I ended up eating there all 3 nights. I’ll stay here again when in Wiesbaden.
Stayed 2 nights in Dec 2023

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities, great bedrooms and excellent staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check was easy after completing the electronic check-in. Desk staff were pleasant. I would have appreciated the AC operating at a lower temperature. Convenient to dinning and shopping. I loved being within walking distance of the farmer’s market.
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Like the pool, sauna and breakfast.
Stayed 3 nights in Oct 2023

6/10 Okay

Romeo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
One should avoid room 209 until repair work has been done. The broken ventilation made showering impractical. In addition, some of the equipment was partially outdated. And did not include features advertised in the room description. Although I still enjoyed a pleasant stay, these standard conditions must be met in the future so that one does not question whether the hotel was worth the money.
Stayed 2 nights in Aug 2023

2/10 Terrible

E

Stayed 1 night in Jul 2023

2/10 Terrible

Andreas

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

4/10 Poor

Biola

Stayed 7 nights in Apr 2023

6/10 Okay

Gregory

Travelled with family
Liked: Staff & service
The shower door leaked and the Air-conditioning wasn’t working.. But we had a coffeemaker and bottled water daily👍
Stayed 11 nights in Apr 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice, modern, spacious hotel. Quiet, relaxing and comfortable. Lots of modern amenities. No need to stay in an old hotel when this is available. Very good staff as well.
Stayed 3 nights in Sep 2022

2/10 Terrible

Manuel

Hotel ruined by an insulting restaurant service
First of all, let me clarify that our overall rating is not on the hotel side that was correct but the restaurant of the hotel. Unfortunately it is part of the experience and it is affecting our feelings about Mercure Hotel offer and services. I cooled down but the experience with the restaurant was just insulting. First, if you do expect a vegan option not only forget this place because not only they do not propose anything serious (the Caesar Salad without the chicken and without the sauce... meaning just a green salad but charged at the price of the Caesar salad...) but also they are judging your diet and your choices in a very insulting way. I was so sorry for my daughter-in-law to be so badly considered. the worst thing when at the end of the diner we shared our frustrations we were told it was a misunderstanding on her side ... Unfortunately all the persons around the table were able to hear about this misconsideration and blaming her was insane. The second serious insult was when my son tasted his glass of Sauvignon Blanc and noted that despite very nice flavour it was very acid... "piquant" and therefore undrinkable. We called the person acting as a so-called "sommelier" and was telling us that it was not true. That all the Sauvignon were like that.... I tasted the wine of my son and i do confirm that it was realling bad and i have a enough Sauvignon Blanc in my cellar to understand that his mocking smile was actually insulting. Never again...
Stayed 1 night in Sep 2022

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was friendly and welcoming but the room and overall condition of the hotel was a bit disappointing. The hotel overall looks a bit tired and is in need if an update and serious renovating. Certainly not up to the standards of a 4-star hotel. 2-star maybe.
Stayed 3 nights in Sep 2022

6/10 Okay

Jeremy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Unfriendly and poor service
We stayed here together with our children. Although requested before hand and also at the note upon check-in the baby cot that was eventually placed was not in good working condition. We specifically chose this hotel because of the pool only to find out that on the day we arrived it was closed for most of the afternoon for swimming lessons. Something like this should be mentioned somewhere when booking. The staff was not very friendly and even the manager at reception responded in very short and abrupt ways. In fact, he also had no problem having an open argument with one of his staff when we stood at reception. He did end up taking the discussion to his office. Overall not very professional, happy and welcoming. No bathrobes although we asked for them repeatedly and a very cold and unwelcoming space. Given the other options we won’t be back!
Stayed 1 night in Aug 2022