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Zoetry Curaçao Resort & Spa - All Inclusive

5.0 star property
Elegant beach property and outdoor pool
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Zoetry Curaçao Resort & Spa - All Inclusive

Private beach nearby, white sand, beach towels, beach massages
Outdoor pool, free pool cabanas, pool umbrellas
View from room
Junior Suite, 1 King Bed, Pool View
Free minibar, in-room safe, individually decorated

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Bar
  • All-inclusive
  • Hot tub
  • Breakfast included
  • Pool
The price is NZ$1,101
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
Piscadera Bay, Willemstad
  • Curaçao Museum
    3 min drive
  • Curaçao Medical Center
    4 min drive
  • Sjalotte
    3 min walk
  • Willemstad (CUR-Hato Intl.)
    11 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Pool View

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Pool View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Renovated in 2021
Blackout curtains
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Renovated in 2021
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Master - Tropical Garden View)

View from room

Suite, 1 King Bed (Master - Tropical Garden View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Renovated in 2021
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Pool View (Master)

Free minibar, in-room safe, individually decorated

Suite, 1 King Bed, Pool View (Master)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Renovated in 2021
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Tropical View)

Shower, rainfall showerhead, designer toiletries, hair dryer

Junior Suite, 1 King Bed (Tropical View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Renovated in 2021
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Run of the House)

Free minibar, in-room safe, individually decorated

Room (Run of the House)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Renovated in 2021
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Master - Tropical Garden View)

View from room

Suite, 2 Queen Beds (Master - Tropical Garden View)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Renovated in 2021
Blackout curtains
  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Pool View (Master)

Free minibar, in-room safe, individually decorated

Suite, 2 Queen Beds, Pool View (Master)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Renovated in 2021
Blackout curtains
  • Sleeps 3
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Garden View

Free minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Garden View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
Smart TV
Renovated in 2021
Blackout curtains
  • Sleeps 2
  • 1 King Bed

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About the area

Willemstad

A luxury stay in Willemstad awaits you at Zoetry Curaçao Resort & Spa - All Inclusive. You'll be 2.9 km (1.8 mi) from Curaçao Museum and 7.5 km (4.7 mi) from Blue Bay Golf Course. Highlights at this all-inclusive property include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, body wraps and body scrubs along with access to the hot tub and steam room. The restaurant, Pirate bay, is open for dinner. At the property's own poolside bar, you can stop for a drink. Spend the day at the nearby private beach and enjoy the on-site outdoor swimming pool, 24-hour gym and Hot tub. Plus you'll find free Wi-Fi in public areas, a sauna and a snack bar/deli. Free full breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free self parking, along with the convenience of a free casino shuttle. .Sights within a 20-minute drive of this 5-property class Piscadera property include Curaçao Sea Aquarium and Mambo Beach.

What's nearby

  • Curaçao Museum - 3 min drive
  • Sambil Curaçao - 4 min drive
  • Blue Bay Golf Course - 8 min drive
  • Blue Bay - 9 min drive
  • Mambo Beach - 17 min drive

Getting around

  • Willemstad (CUR-Hato Intl.) - 11 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪Netto Bar - ‬4 min drive
  • ‪Pirate Bay - ‬6 min walk
  • ‪Topogigio Snack - ‬3 min drive
  • ‪Infinity Beach Bar & Grill - ‬4 min drive

About this property

Zoetry Curaçao Resort & Spa - All Inclusive

Elegant beach property and outdoor pool
Zoetry Curaçao Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Unwind on the private white sand beach, located just 200 metres away. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Zoetry Curaçao Resort & Spa - All Inclusive such as an outdoor pool and a 24-hour fitness centre.

Free breakfast is served daily. There are 2 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This Colonial property also offers a hot tub, a steam room and a garden. Free self parking is available. A complete renovation of Zoetry Curaçao Resort & Spa - All Inclusive was completed in December 2021.

Smoking is allowed in designated areas at this 5-star Willemstad property.

  • 72 guestrooms or units
  • 2 levels
  • 4 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 2002
  • Full breakfast (free)
  • Deli
  • Towels for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar by the pool
Zoetry Curaçao Resort & Spa - All Inclusive offers 72 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. 65-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free casino shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Pirate bay
  • Tomatoes

Things to do

  • 24-hour gym
  • Evening entertainment
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: midnight; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before midnight
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards and cash.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Curaçao Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Frequently asked questions

What is the cancellation policy at Zoetry Curaçao Resort & Spa - All Inclusive?

Zoetry Curaçao Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Zoetry Curaçao Resort & Spa - All Inclusive?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Zoetry Curaçao Resort & Spa - All Inclusive on 7 Jan 2025 start from NZ$1,100.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Zoetry Curaçao Resort & Spa - All Inclusive?

Yep, Zoetry Curaçao Resort & Spa - All Inclusive has a free self car park.

Are there any beaches close to Zoetry Curaçao Resort & Spa - All Inclusive?

The closest beach to Zoetry Curaçao Resort & Spa - All Inclusive is Mambo Beach (8.3 km).

Is there a spa on site at Zoetry Curaçao Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Zoetry Curaçao Resort & Spa - All Inclusive. It has a hot tub and a steam room. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Zoetry Curaçao Resort & Spa - All Inclusive have a pool?

Zoetry Curaçao Resort & Spa - All Inclusive has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Zoetry Curaçao Resort & Spa - All Inclusive?

Zoetry Curaçao Resort & Spa - All Inclusive features a full-service spa, an outdoor pool and free pool cabanas. All guestrooms come with 24-hour room service, free minibar items and espresso makers.

What makes Zoetry Curaçao Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as rainfall showerheads in the guestrooms, all help set the scene for a romantic weekend at Zoetry Curaçao Resort & Spa - All Inclusive.

Does Zoetry Curaçao Resort & Spa - All Inclusive serve breakfast?

Yeah, complimentary full brekkie is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Zoetry Curaçao Resort & Spa - All Inclusive?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Zoetry Curaçao Resort & Spa - All Inclusive?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Zoetry Curaçao Resort & Spa - All Inclusive?

Check-in begins at midnight. Check-out time is midnight.

Are pets allowed at Zoetry Curaçao Resort & Spa - All Inclusive?

Dogs are welcome at Zoetry Curaçao Resort & Spa - All Inclusive, with food and water bowls on offer.

Zoetry Curaçao Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 93 out of 164 reviews" "
Rating 8 - Good. 27 out of 164 reviews" "
Rating 6 - Okay. 21 out of 164 reviews" "
Rating 4 - Poor. 13 out of 164 reviews" "
Rating 2 - Terrible. 10 out of 164 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 6 nights in Aug 2024

10/10 Excellent

Alexus Deahmanthy Fatina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Jessenia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The stay was really nice and some servers were very attentive but the place is understaffed. Wait time for the restaurants was excessive.
Stayed 6 nights in Aug 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zoetry surpassed all of my expectations. The staff was super friendly, the food was awesome, and the property overall was kept neat and tidy. I loved how quiet and peaceful it was. The ambiance was perfect. I highly recommend this place to others.
Stayed 5 nights in Aug 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Greiry, Bronx

Travelled with group
Liked: Cleanliness, property conditions & facilities
It is a great property with decent food, but the staff could be more attentive to guests' needs.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jose Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact that it wasn’t packed. Everyone was super nice.
Stayed 4 nights in Aug 2024

4/10 Poor

Oscar Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was nice, the food was good, however my room #625 had a big plumbing issue, anytime the guess above us showered, we could hear the water draining really loud, it was very noisy, informed the manager and nothing was done. On the other hand, Julia the guest yoga trainer was very good, I had a great time with her. She asked me what areas of my body I wanted to do, she listened and helped me with my aches and pains, I will only consider going back again if she is still there.
Stayed 5 nights in Aug 2024

10/10 Excellent

Yasunari

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything in the hotel. The The room we stayed in is large, the shower area is spectacular and the service staff is very attentive and pleasant.
Stayed 8 nights in Aug 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Emilia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A real ass review
Everyone was pleasant - resort was beautiful and for all inclusive drinks were good. A few things to keep in mind: - for TAXIS download 24/7 Curacao it is an app and super easy to use - sheets are very thin there is an extra one in the closet but pull out right away to air it out - service is BEYOND slow, room service took 2 hours on average to get it so order early and don’t be in a rush - Food was okay, if you are vegan this is not the place for you we had a mixed party so half of us ate well but food was often not seasoned as well. My favorite was the shrimp skewers. Coffee was beyond disgusting but with a good machine cleaning they should be able to figure that out - if you want to leave the resort they do have an option for you to rent a car which is MUCH cheaper than getting taxis every where I would highly recommend this - we LOVED the town BUT it is COMPLETELY CLOSED ON SUNDAYS! Not one person mentioned that - booking through hotels.com we had a a VIP package with $200 in vouchers we did not receive that until the last 24 hours and our second group never received it. - BRING FLOATIES for the pool! - Hot tub could use a little cleaning - room service is not truly 24 hours you can not get towels or any room needs past midnight - this is also not a party island which was fine for us but if that what you want don’t come. - don’t really need cash but you can bring some for tipping (not a big thing but we tipped anyway) - most of the country does NOT take Amex
Stayed 4 nights in Aug 2024

10/10 Excellent

Hershebed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT I had an amazing stay and will be back. I highly recommended.
Stayed 4 nights in Aug 2024

8/10 Good

Jason

Travelled with partner
Liked: Staff & service, property conditions & facilities
A very relaxing and peaceful place to kick back and enjoy
Stayed 5 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival they say, “Welcome home.” Home and family is what made us choose Zoetry in Curacao after spending last year at Zoetry Marigot Bay. The grounds are beautiful and the staff are nothing less than family. From Germainly in guest services to Max and Dominique, our check-in and getting back and forth to Dreams was effortless. You can’t help but remember family and they left a fun and priceless impression that my wife and I will forever remember. Latoya, Jason and Deon were the perfect mixologists to accompany great food, relaxation and comfort. I will definitely be back and I hope that Latoya, Jason, Deon, Max, Germainly and last but definitely not the least, Dominique are apart of our journey back home. Thank you so much Zoetry for exceeding our anniversary expectations and we can’t wait to see you (our family) again and again!! Please believe me when I tell you, the steak was heavenly. Ask for any of the above people and I guarantee you will not be disappointed!! Zoetry is heavenly!! Thank you!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Antwanique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Rodrick

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Different than any other ive experience the staff is all amazing
Stayed 3 nights in Jul 2024

10/10 Excellent

Isaac

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff , cleanliness, & the property as a whole .
Stayed 3 nights in Jul 2024

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this hotel. The hotel had activities everyday which was awesome. They had paint & sip , bracelet making classes, yoga , tea& bingo and etc. We also had access to dreams which was right there. I would definitely recommend if you are looking for a more calm all inclusive hotel in curaçao. This is not a party hotel fyi.
Stayed 4 nights in Jul 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Zoetry was such a beautiful resort. Staff was friendly, attentive and professional. I would definitely visit again 10/10.
Stayed 3 nights in Jul 2024

10/10 Excellent

JUSTIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so relaxing and the staff was great
Stayed 4 nights in Jul 2024

10/10 Excellent

Johanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zoetry was amazing and the Entertainment staff was amazing too! Jessica was very nice and mad each activity a lot of fun!!
Stayed 4 nights in Jul 2024

2/10 Terrible

Samantha

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The first night we stayed at Zoetry, we had to order room service for dinner because dinner ended at 10pm and we missed it. We order from the Hyatt app as we were told to if we needed anything especially to order room service. We ordered at approximately 10:30 and received no follow up after that. After about an hour of not receiving a call, message, or our food, we called the front desk and were transferred to the kitchen who said they had not received our order. They said they would be making it and sending it over soon. Soon became 1am. The following day we spoke to the concierge, Chandra about our experience and she said that she had spoken to someone else about our experience and made it seem like someone would follow up with us, which no one ever did. During our stay, we called the front desk to get an additional robe and slippers which we were told were supposed to be in our room at our arrival. No one came for the room until the housekeeper came the next evening to ask us if we needed clean towels and I asked her for the robe: she came back with the robes even though, it was not necessarily her job to bring it. The third night we ordered room service again (chicken and fries). We order again from the app because we were still told that it was good to use to order food. we ordered at around midnight. Same scenario happened where we got no call or text about the food. We called the front desk and got transferred once again: the kitchen shared that they did not receive t
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeremiah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved property. Staff very friendly. Quiet and calm resort. God Bless them!!
Stayed 5 nights in Jun 2024

10/10 Excellent

Baron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the attentiveness of the staff and the food:). The only thing that was missing was the complimentary beach bag. They were out of stock.
Stayed 4 nights in Jun 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best all-inclusive properties I’ve been to. The food and drinks are fresh and the service was amazing. Make sure you go to see Latoya at the bar!
Stayed 6 nights in Jun 2024